Ordered 8pm one evening & the air conditioner (fan) was delivered the following day. The air conditioner itself is excellent despite having a night mode I actually find having on normal mode is quiet... See more
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Review summary
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Ordered online Sunday of a vank holiday weekend. Air-con unit arrived Wednesday as expected. Have only used for a few days but even without the window seal ( need an after market kit for velux windo... See more
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Meaco make superbly designed dehumidifiers! This is my second (the first is still going strong after many years in another house) and they just work. New technology has made them even better -- quiete... See more
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I ordered this Arete 1 for my mother in law as she has some damp in her house. Having purchased 2 Meaco dehumidifier’s myself I highly recommended she got one. They are amazing at keeping the house hu... See more
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Company details
About Meaco Dehumidifiers - Approved Partner
Written by the company
Meaco dehumidifiers is the only UK supplier of Meaco home dehumidifiers, Cooling products & Air Purifiers with a 3 years guarantee & free delivery.
Our small, local Customer Service Team have great product knowledge and are assigned to each customer, allowing you to speak with the same team member when you contact us whenever possible. Our aim is to provide consistency with your enquiry or order to deliver fast response times and quick resolutions.
So, if you are looking for a Meaco dehumidifier we have a great range of products for your home or business.
Thank you for leaving a review, we read all feedback we receive, both positive and negative, so we can provide the best possible service to our customers.
Approved Partner and Seller of Meaco Products
Written by the company
- Exclusive Free 3 Year Warranty on Meaco Products worth £40
Contact info
Unit 1, Reedswood Park Road, WD2 8DQ, Walsall, United Kingdom
- 0800 043 3344
- sales@meacodehumidifiers.co.uk
- www.meacodehumidifiers.co.uk
4.6
Excellent
10K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Prompt delivery
Prompt delivery. Product seems to be working sufficiently although humidity levels are very high in the house, so not managing to maintain the desire level. I have noticed a difference in the air quality and definitely not as close and oppressive in the heat.
9 July 2026
Reply from Meaco Dehumidifiers - Approved Partner
Hi Anne,
Thank you for taking the time to leave such a detailed review. We're pleased to hear your order arrived promptly and that you've already noticed an improvement in the air quality, especially during the recent hot weather. We appreciate your feedback regarding the humidity levels too in periods of very high humidity, it can take a little longer for the unit to reach and maintain the desired level ⭐
Kind Regards,
Jess
My dehumidifier stopped collecting…
My dehumidifier stopped collecting water. I rang the support department and after waiting a little while spoke to a lady who dealt with my enquiry in a polite and helpful way. So far so good.
14 July 2026
Unprompted review
Reply from Meaco Dehumidifiers - Approved Partner
Hi Simon,
Thank you for taking the time to leave us a review. We're sorry to hear you experienced an issue with your dehumidifier, but we're pleased our support team was able to assist you in a polite and helpful manner. We appreciate your feedback and hope everything is resolved for you soon 🙌
Kind Regards,
Jess
Reply from Meaco Dehumidifiers - Approved Partner
Hi Jan,
Thank you for your lovely review! We're delighted to hear you were happy with the service, the speedy delivery, and that everything arrived exactly as described. We really appreciate your feedback! 🌟
Kind Regards,
Jess
Reply from Meaco Dehumidifiers - Approved Partner
Hi,
Thank you for your 5-star review! We're so pleased to hear you're happy with your product. We really appreciate you taking the time to share your feedback 😊
Kind Regards,
Jess
Good dehumidifier and great size
Good dehumidifier draws the water and good heaps filter you can notice the difference in the air. It is a plus that it has a dry clothes button. Size is good not too big and bulky
6 July 2026
Reply from Meaco Dehumidifiers - Approved Partner
Hi Lisa,
We're so pleased to hear you're happy with your dehumidifier. It's great to know you've noticed a difference in the air quality, that the laundry mode has been useful, and that the size is just right without being too bulky. Thank you for taking the time to share your feedback 🌿
Best wishes,
Elise
Reply from Meaco Dehumidifiers - Approved Partner
Hi Fidan,
Thank you so much for your wonderful review. We're delighted to hear you're so pleased with your purchase and that it's making such a positive difference. Knowing you're sneezing less is fantastic to hear! Thank you for taking the time to share your experience. 🌿
Best wishes,
Elise
Reply from Meaco Dehumidifiers - Approved Partner
Hi Yee,
Thank you for your wonderful review. We're delighted to hear you found the ordering process easy, your delivery was quick, and that you'd recommend us to others. We really appreciate your kind feedback! 🙌
Best wishes,
Elise
Cool fan..
Cool fan... loving it... remote bit easy to lose.... im gonna have to buy a spare
29 June 2026
Reply from Meaco Dehumidifiers - Approved Partner
Hi Mike,
Thank you so much for your fantastic review. We're delighted to hear you're loving your fan! It's great to know it's keeping you cool, and we had a smile at your comment about the remote – they do have a habit of disappearing! We're sure a spare wouldn't hurt. 😄
Best wishes,
Elise
Quick delivery
Quick delivery, circulator in perfect condition. Absolutely best fan I've ever owned
5 July 2026
Reply from Meaco Dehumidifiers - Approved Partner
Good Morning,
Thank you so much for your fantastic review. We're delighted to hear your circulator arrived quickly and in perfect condition. It's especially wonderful to know you think it's the best fan you've ever owned! Thank you for taking the time to share your experience – it means a lot to us. 💨
Best wishes,
Elise
Reply from Meaco Dehumidifiers - Approved Partner
Hi Andrea,
Thank you so much for your amazing review! We're thrilled to hear you think we're the best of the best. Your support means the world to us. Thank you for taking the time to share your kind words! 🎈
Best wishes,
Elise
Very good price and quick delivery very…
Very good price and quick delivery very happy very easy to set up and start working
7 July 2026
Reply from Meaco Dehumidifiers - Approved Partner
Hi Alyson,
Thank you so much for your wonderful review. We're delighted to hear you were pleased with our competitive pricing, quick delivery and that you found your new product easy to set up and get running. It's great to know you're so happy with your purchase. Thank you for your kind feedback! 🎉
Best wishes,
Elise
No follow through on multiple requests…
No follow through on multiple requests to customer service. I received a faulty pump with my dehumidifier and have called and emailed and created a support request with no follow up.
6 July 2026
Reply from Meaco Dehumidifiers - Approved Partner
Hi Simon,
We're sorry to read your review.
We've searched our customer service records but have been unable to locate any previous contact relating to your issue. If you've been in touch with us, it may have been under a different name or email address.
Please could you contact us directly with your order number and the email address used to place the order? We'll be happy to investigate this for you and work towards resolving the issue as quickly as possible.
Best wishes,
Elise
Reply from Meaco Dehumidifiers - Approved Partner
Hi Chris,
Thank you for your wonderful review. We're delighted to hear you were happy with both your product and the service you received. We really appreciate your kind feedback! 🌟
Best wishes,
Elise
Customer Service - Shocking
I have a portable air conditioning unit which I believe is not operating as intended. The unit does not switch off when the desired temperature is reached.
Over the past two weeks I have called Meaco twice and, on both occasions, waited around 30–40 minutes to speak to someone. I was told that a member of the technical team would call me back, but no one ever did.
I called again today and spoke to a member of the customer service team. I explained that I had already been waiting two weeks for a callback and was disappointed by the lack of support. I was simply told to wait another three days. When I pointed out that I had already been waiting for two weeks, I was advised that calls could not be transferred because their systems do not allow it.
I also asked for the name of the Customer Service Manager, but this could not be provided.
I find it very disappointing that a company cannot provide a callback when promised or escalate a customer's concerns. At this stage, I have requested a call from both the technical team and the Customer Service Manager and am still waiting.
If someone from Meaco responds to this review, please don't post a generic apology. I would appreciate someone taking ownership of this issue, reviewing the history of my calls, and contacting me with a genuine resolution.
10 July 2026
Unprompted review
Reply from Meaco Dehumidifiers - Approved Partner
Hi Raj,
We're sorry to hear about your experience.
However, we believe this review has been left for the wrong company. We are an approved Meaco retail partner, not Meaco's manufacturer support team, and we do not have a technical support department or a process that would involve promising callbacks from one.
As this review relates to support provided by Meaco U.K LTD rather than the service we offer, we would be grateful if you could review whether it has been posted on the correct profile.
We hope you're able to get your issue resolved with the appropriate team soon.
Best wishes,
Elise
Reply from Meaco Dehumidifiers - Approved Partner
Hi MP,
Thank you for your great review. We're delighted to hear your order was delivered quickly and efficiently, and that everything went smoothly. We really appreciate your kind feedback! ⚡
Best wishes,
Elise
Reply from Meaco Dehumidifiers - Approved Partner
Hi Edwin,
Thank you for your wonderful review. We're delighted to hear your latest experience was just as good as before. It means a great deal to us that you've now chosen to shop with us three times. Thank you for your continued support – we look forward to serving you again! 😊
Best wishes,
Elise
Fraudulent company
My Dad bought a MeacoCool unit that is defective. We legally rejected it within the statutory 30 day window under the Consumer Rights Act 2015, but were met with a blatant lie from customer service claiming returns are only accepted within 14 days. Store policy does not override UK statutory law.
When called out on this breach of contract, they pivoted to a pathetic stalling tactic. My dad currently cannot access his original registered email inbox. We have provided the full name, order number, delivery address, phone number etc. to satisfy identity verification. They have flatly refused to offer any alternative method to pass security, stating that emailing from the original inbox is the "only way".
This is legally untenable. Under the Data Protection Act 2018, a customer has the right to appoint a representative, and a business has a duty to verify identity, not enforce a rigid, arbitrary inbox rule to avoid processing a statutory refund. I have asked on several occasions for this to be escalated however Kiran from the "customer care" team has refused. He has also refused to provide any alternative method of passing security. You cannot permanently confiscate a customer’s money just because an email account is inaccessible.
If the full refund is not processed immediately, a Section 75 bank claim, a formal complaint to Trading Standards for deceptive trading practices, and Small Claims Court proceedings will follow. Absolute cowboys.
20 June 2026
Unprompted review
Reply from Meaco Dehumidifiers - Approved Partner
Hi Lottie,
Thank you for your feedback. We're sorry you're dissatisfied with your experience.
This matter has been reviewed by our Customer Service Manager and our position has been explained in detail through our previous correspondence. Throughout this process, our priority has been to protect customer information by following our established security procedures before discussing order-specific details or authorising communication with a third party.
As this matter is now subject to a formal dispute, it would not be appropriate for us to discuss the details further in a public forum.
Best wishes,
Elise
Ordered on the Sunday
Ordered on the Sunday night arrived on the Tuesday and everything is in perfect condition
29 June 2026
Reply from Meaco Dehumidifiers - Approved Partner
Hi Rob,
Thank you for your wonderful review. We're delighted to hear your order arrived so quickly after ordering on Sunday evening and that everything reached you in perfect condition. We really appreciate your kind feedback! 😊
Best wishes,
Elise
Excellent fan
Excellent fan, very quiet. Comes with a remote control which is really handy. Competitively priced. Delivered quickly and within the delivery slot provided.
29 June 2026
Reply from Meaco Dehumidifiers - Approved Partner
Hi Les,
Thank you so much for your fantastic review. We're delighted to hear you're so pleased with your fan and that you're enjoying its quiet operation and the convenience of the remote control. It's also great to know you were happy with our competitive pricing and that your order was delivered quickly within the promised delivery slot. We really appreciate your kind feedback! 😊
Best wishes,
Elise
The parcel was delivered quickly
The parcel was delivered quickly, direct to my house (many couriers dump it at another address in my village) and the parcel was undamaged - also a pleasant surprise these days!
29 June 2026
Reply from Meaco Dehumidifiers - Approved Partner
Hi Ross,
Thank you for your wonderful review. We're delighted to hear your parcel was delivered quickly, arrived safely at your home, and reached you in perfect condition. It's great to know everything went smoothly, and we really appreciate you taking the time to share your feedback! 😊
Best wishes,
Elise
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