McDonald's Reviews 

GranviIle Road - Sheffield - the worst McDonald's 'restaurant ever!
It's scary when your order is missing a half of burgers you paid and you already paid for them but actually there's nowhere to send a complaint or request a refund. Chat is horrible, not able to use it, no phone, no email address, disgraceful.
They're sending you to ubereats which is fraudulent as the day is long. Terrible! Never ever!

Ordered large fries and cheese burger takeaway opened it and the fries was half full terrible this was liscard Wallasey might as well paid for a small fries

Its hard to know where to start...

Firstly the App is atrocious - about 10 steps to order a coffee and today it excelled - it took me 15 mins, 3 app crashes and a load of hassle to cancel an order from December that the app decided to resubmit.

So, after 10 mins at the counter, and some McDs employees with some horrible attributes, someone came to help me and explain how to use it... it was more than a little condescending (I am IT literate), eventually they gave up too - the app really is awful!

So, 25+ mins of hassle and my Latte finally arrived! But it was only half full (typical of this location, they do undersized servings routinely), so I asked to receive a full cup. Which then arrived.

I left the store and had a sip, but scorched my mouth, the missing half of my latte has been filled up with boiling water!!! The pain aside, it was undrinkable (half latte, half water is bad!!).

After 30 mins and more interactions with more staff with bad attitudes I just took it back and left it with them - life is too short for bad coffee and arguments!

But, I thought that McDs should know, and also heck, they could refund me the £2.89!! So, I used the app to leave feedback - turns out its a bot, it crashed a couple of times and took 15 mins to even leave feedback - I should have learned my lesson.

So, 4 hours later, I get an email asking me to go into the app (which is now uninstalled - never again) and get the receipt, take an image of it, transfer it to my laptop and email it to them. They also asked for my email address (yep, the one that they had just used to email me).

So, I'm done, I'm not going to argue with McDs over £2.89 - if they don't want to refund it, then they can keep it. It'll be the last they see of me, the app is deleted from my phone and I feel happier, my routine coffee when I walk the dog can come from somewhere else - at least I won't get miserable/rude people and half measures.

Try to place an order through their app which in turn ordered for a completely different location I was in. Contacted customer services and they refused to give me a refund even though I got no food and no one in-store would help me.
Will never be buying McDonald's again as they are a shameless corporate entity.

The wholesome , cheerful young lady at the drive through..
Made me smile and feel 😊

Tues

Haven't eaten here in a while and I had a taste for the fish filet. OMG sandwich is very small yet price still 10 plus dollars and only a half slice of cheese. BRING THE OLD MCDONALD'S BACK PLZ. THIS IS WHY YOUR SALES HAVE DECLINED. POOR CUSTOMER SERVICE AND POOR FOOD QUALITY. ALTHOUGH I MUST SAY THE MOUNT ZION LOCATION IN MORROW GA SERVICE WAS VERY PROMPT.

Hiring the most pathetic lazy staff everywhere. All locations near me and when traveling are dirty and service couldn't be worse. Now the product is getting worse

This place was good because the food tasted good

Every time I place an order it’s always late then when I receive the meal it’s cold and some things are missing coffee is stone cold . I order two large flat white coffee and I get one white and the other black . Coffee is always cold and spilt all over the food and you never get jam with the toasted muffins ..what is going on with macdonads….

Payed 2 euros for sturdy thicc plastic cups and upon returning them i did not get my 2 euros nor my cups back. Shame on you mcdonalds. Dirty way of ripping of your customers

This is absurd! I cannot either use or acess McDonalda APP AS i changed to new phone namely fairphone 6! MC Donalds is only compatible with android os which Spy on users!

I Love McDonald's A Lot. It's so Good, But Only In muslim countries, since I'm muslim, I wish they had some halal-slaughtered chicken in the US

A highly suggest you hire new staff because the people there wouldn't stop talking shit about me. They won't be taking MY money anymore

Big corporations can be so sucky because they give me a $50 coupon for a hotel website after I traded in like 150000 points and the coupon applies the discount after first raising the base rate. So dishonest

I walked into this experience expecting a quick, convenient DoorDash order. What I got instead was a $36 lesson in pure disappointment, courtesy of McDonald’s. Twelve dollars for a sad, flavorless sandwich. Five dollars for fries that tasted like they’d been reheated from yesterday. And despite the price tag, they still managed to forget the pickles I specifically asked for.

By the time the delivery arrived, the food was cold, the quality was embarrassing, and the value was nonexistent. Thirty‑six dollars for what amounted to a limp burger and a handful of fries is absurd on its own — but getting that level of mediocrity delivered to my door just made it sting even more.

This was a complete waste of money from start to finish. I won’t be giving McDonald’s another cent, and I’d strongly suggest anyone who values their wallet or their taste buds do the same.

McDonald’s on Laporte Road in Waterloo, Iowais the worst place to go they employ managers who treat the customers like they don’t know what they’re talking about. They charge for food they never give the restaurant is disgusting on second shift and their managers need to be better trained.

WHAT KIND OF SCAMMING COMPANY SAYS YOU WON A PRIZE PLAYING MONOPOLY BUT THEN WON'T GIVE YOU THE PRIZE. A SLEAZY, LYING COMPANY WITH MILLIONS, I GUESS. THIS IS THE EMAIL I RECEIVED 10/30/2025. NOTHING ARRIVED SO WHEN I INQUIRED, I WAS TOLD THE MONOPOLY GAME ENDED. WTH HAS THAT GOT TO DO WITH ANYTHING. BEFORE IT ENDED I WON A PRIZE. THIS EMAIL PROVES THAT. CAN YOU IMAGINE THESE SHYSTERS WILL TRY TO SCREW SOMEONE OUT OF $20.00? BBB is next.

2025 Monopoly Game at McDonald’s
Congratulations!
You’re A Winner!
Based on the claim submitted, you have successfully completed the online prize claim process to receive your Uber Eats $20 e-Gift Code prize!

Prize Information
While you have been named a winner of a Uber Eats $20 e-Gift Code, the ZIP Code you entered indicates that you do not reside in a delivery zone area for this prize partner. You will receive a substitute prize of a $20 McDonald’s Arch Card®. Your prize will be sent to the address provided to us during the online prize claim process, within approximately four to six weeks.



Uber and Uber Eats are trademarks of Uber Technologies, Inc., and are registered in various jurisdictions worldwide. Uber Gift Cards are issued by The Bancorp Bank, N.A.

ARV: $20

Please do not respond to this email.

Questions? Visit the Contact Us form at the bottom of the Monopoly FAQs page within the McDonald's app.

Concerned about privacy? Visit the McDonald’s Privacy Policy.

Rules
Official Rules
FAQs

About McDonalds
McDonalds
Privacy
Accessibility
Terms & Conditions
California Privacy Notice
Do Not Sell or Share My Personal Information

*No purchase necessary. Purch. will not improve chances of winning. Monopoly Game at McDonald’s open to residents of 50 US/DC 18+, opted in to Rewards & registered for Game in the McD’s App. Ends 11:59:59 p.m. local time (LT) 11/2/25 while Game Pieces last. Get Game Piece with elig. item while supplies last. Some elig. items have physical Game Piece; some earn a digital Game Piece in App. Digital Game Piece earned ONLY IF you 1st register for Game BEFORE ordering elig. item via mobile or using Rewards code. To play without a purchase, request a Game Piece at amoe.playatmcd.com. Deadline to play any Game Piece: 11:59:59 p.m. LT 11/23/25, BUT Bonus Play game ends 11:59:59 p.m. LT 11/2/25. Subj. to Official Rules at playatmcd.com; Refer to rules for eligibility/entry/prizes & ARVs/odds of winning/prize claim deadline. 1:5 odds to win at Game outset, mostly food prizes. Prizes diminish & odds change as prizes won. Odds of winning Bonus Play prize based on time of in-App play. Max 10 plays/day (based on ET). Void where prohib. Sponsor: McDonald’s USA, LLC, 110 N. Carpenter St., Chicago, IL 60607. ©2025 McDonald’s. MONOPOLY ™, ® & © 2025 Hasbro.

No Prize Partners are sponsors or co-sponsors of the Game. Prize Partners are only responsible for the Prize offer(s) they provide, and none are responsible for the promotion, administration or execution of the Game.

Nothing better than a double cheeseburger and suddenly... life is good :)

I’ve always liked popping into the McDonald’s in South Melbourne — it’s usually one of my favourite spots for a quick feed. But this visit really missed the mark.I asked for a fresh chicken sandwich and even said I was happy to wait, no drama at all. Instead, I got lukewarm fries and a chicken sandwich so old and dry I could hardly bite into it. The manager clearly couldn’t be bothered, acting like she was “waiting on the chicken” while handing over something that had obviously been sitting there for ages.Look, I’m not asking for anything wild — just the fresh food I actually ordered. I’ve worked in fast food myself, and making something fresh was never a hassle, especially when the customer specifically requested it.Pretty disappointing experience overall. I still like the South Melbourne store, but after this… yeah, not overly impressed.