Maximumair Reviews 

I first found maximum climate control 25 or 26 years ago when I wanted a central air system for my house. My requirements were cooling obviously but also silent. They fitted a ducted system which was amazing and lasted over 25 years. We also had them back to put 3 units in our photo studio.

We recently had them back to replace our house system. They came and quoted and arranged a fitting date.

We had a couple minor issues but they were quickly sorted and we now have an amazing silent air conditioned house again. I could not be happier.

Thanks Dave and Max. Really happy

Chose Maximum for a routine air conditioning service because of their “friendly domestic and commercial” image approach (see website).

They rescheduled at the last minute, which I accepted. Engineer arrived, found the system low on gas, and said the service could not be carried out due to low gas level... yet basic tasks like filter cleaning, coil cleaning, and drainage checks do not depend on the gas levels. None of these were done. Instead, the engineer left early to take his van to the garage.
I accepted the situation on site and asked for a repair quote, not imagining I would still be charged the quoted £270 for the non-service.

When I received the invoice, I explained politely that charging the full £270 for under an hour with no servicing felt unfair. After several back and forth, their response... a “gesture of goodwill” reducing it to £228 as a call-out, still far above the £120–£180 local rate here in Hampshire. I paid the £228, but a good service business would value fairness and long-term relationships... this felt purely extortionary.

My advice... stay away from them. Perhaps in the past domestic customers were important. In my line of work, I come across decisions on who gets service contracts for much larger properties... some companies forget how quickly reputations travel and how quietly opportunities disappear.

I had a problem with my air source heat pump and called a local company Maximum Climate Control. They kindly put me in contact with their engineer Luca. I have to say he was outstanding! While he was not particularly familiar with the manufacturer of my heat pump, he was very helpful with suggestions on how to evaluate the problem including both plumbing suggestions as well as electrical suggestion both on the external control systems attached to the heat pump as well as diagnosing the main heat pump PCB itself - which turned out to be the problem.
I have used a few heat pump engineers and Luca was by far and away the best, most constructive and most helpful person I have dealt with. I recommend him and will try to use him again in future if possible.
I would also give the company very high marks for putting me in contact with Luca when I had not done business with them before - all credit to Paul. This differentiated them from all the other air conditioning repair and servicing companies I spoke to.
Gordon Webb