I have used several mapping services, but MapServe is by far the most intuitive. The website is straightforward to navigate, and I was able to find and download the exact OS maps I needed in minutes.... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
As a professional user I find the website easy to use and the pricing for plans is competitive in dwg/dxf format. The company is also prepared to partially refund user error when the wrong basket icon... See more
Company replied
The service Mapserve provides is quick, efficient and reasonably priced. Their web site is easy to navigate with the cost immediately shown as the desired map is selected. It only takes a couple of mi... See more
Company replied
I am a planning consultant and very often need os based scale plans for clients and to submit as part of a formal planning application. MapServe provide this at very reasonable cost and quickly no fus... See more
Company replied
Company details
Written by the company
The most detailed and best designed professional maps whilst offering them at prices far lower than most. Used by 1,000's of architects, surveyors, developers, traffic management companies and many others, Mapserve is one of the UK's most popular professional mapping services."
Contact info
Passinc Ltd, 5th Floor, 167-169 Great Portland Street, London, W1W 5PF, London, United Kingdom
- 0330 133 3850
- support@mapserve.co.uk
- www.mapserve.co.uk
4.6
Excellent
89 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy operation to download a DWG…
Easy operation to download a DWG mapping file to the area I required.
4 February 2026
Unprompted review
Reply from MapServe®
Thank you very much for the 5 stars!
- MapServe Team
Great product and servcie
As a professional user I find the website easy to use and the pricing for plans is competitive in dwg/dxf format. The company is also prepared to partially refund user error when the wrong basket icon is pressed and item paid for. If any changes could be undertaken I would rather see a single product basket on a page or drop down list to purchase items than the current multiproduct product purchase on a single page as it is now.
4 February 2026
Unprompted review
Reply from MapServe®
Thank you for your kind review and feedback. We'll make sure to discuss it in our next team meeting.
- MapServe Team
Fast excellent service.
4 February 2026
Unprompted review
Reply from MapServe®
We greatly appreciate your kind review, thank you.
- MapServe Team
the website is simple and straight to…
the website is simple and straight to the point
4 February 2026
Unprompted review
Reply from MapServe®
Thank you for the 5 stars!
- MapServe Team
Reliable & accurate
Very reliable online service for digital versions of OS Maps, easy to use and add to main drawings of a project. There are several add-on options, however I would need examples to decide whether they would be useful to me for the extra fees involved.
29 January 2026
Unprompted review
Reply from MapServe®
Thank you for this great review. You can download samples through our pricing page: https://www.mapserve.co.uk/maps-pricing as well as on the preview page if you click on the options. Alternatively please contact us using support@mapserve.co.uk and our team will be happy to assist you.
- Team MapServe
I'm absolutely delighted with…
I'm absolutely delighted with MapServe's service! Their team went above and beyond, making everything seamless and stress-free. Highly recommend!
29 January 2026
Unprompted review
Reply from MapServe®
Thank you so much for your great review. We're glad to hear our team was helpful.
- MapServe Team
Reply from MapServe®
Thank you so much for your trust and this great review.
- MapServe Team
Reply from MapServe®
Thank you very much for this kind review.
- Team MapServe
Mapserve
Mapserve - Very easy to use and always provides the mapping I need quickly and at a great price.
20 January 2026
Unprompted review
Reply from MapServe®
Thanks so much for the great feedback — we're glad it's been quick, easy and cost-effective for you.
– Team MapServe
Easy to use, comparable pricing
It's really easy to find your property and create an export of the required area, there are several useful export types, and the pricing is comparable with other services.
20 January 2026
Unprompted review
Reply from MapServe®
Thanks for the detailed review — great to hear you're finding the tools straightforward and the export options useful. Appreciate you choosing us.
– Team MapServe
Simple, quick and hassle free location plans
Easy to use, quick and very straight forward... our go to resource for DWG location plans.
19 January 2026
Unprompted review
Reply from MapServe®
Thanks for the kind words — we're proud to be your go-to for DWG location plans.
– Team MapServe
I love the fact I can down load the…
I love the fact I can down load the ordnance survey maps in to CAD. Really versatile.
12 January 2026
Unprompted review
Reply from MapServe®
Glad to hear it — making CAD downloads simple and versatile is exactly what we aim for.
– Team MapServe
Excellent Product
Excellent product and extremely simple process. Took minutes to achieve a perfect result. Very cost effective service too.
9 January 2026
Unprompted review
Reply from MapServe®
Brilliant to hear — we really appreciate the feedback. Simple, fast and cost-effective is exactly what we’re aiming for.
– Team MapServe
MapServe is really simple to use and…
MapServe is really simple to use and has everything we need to submit all of our planning applications. We have used this service for the past 5 years and will continue to use Mapserve for the foreseeable future.
7 January 2026
Unprompted review
Reply from MapServe®
Thank you — it means a lot to have your trust and continued support over the past 5 years. We're glad we can keep delivering what you need for planning applications.
– Team MapServe
Mapserve is super user-friendly
Mapserve is a great site. Easy to use and fair with their pricing. Very user friendly. Also when i accidently ordered two of the same area, they issued a refund.
23 December 2025
Unprompted review
Reply from MapServe®
Thanks so much for the kind words! We’re really glad to hear you found MapServe easy to use, fairly priced, and user friendly. We truly appreciate you taking the time to share your experience—it helps us a lot.
- MapServe Team
it is simp[e to use and the maps are…
it is simp[e to use and the maps are accurate
25 November 2025
Unprompted review
Reply from MapServe®
We’re happy to hear you found the platform simple to use and the maps accurate. Accuracy and ease of use are core priorities for us, so it’s great to know they’re coming through in your experience. We appreciate you taking the time to share your feedback.
- MapServe Team
Mapping Marvelous
Fast - dial in your postal search ID your street and number - voilla! - Job done
18 December 2025
Unprompted review
Reply from MapServe®
Thank you for the great feedback! We’re glad you found the process fast and straightforward. Being able to dial in a postal search with just a street and number and get the job done is exactly what we aim for. We appreciate you sharing your experience.
- MapServe Team
Simple to use
Simple to use. Cost effective way to ensure you are working within the lodged title deeds when ordering freehold boundaries in conjunction with the base mapping. Useful feature 👍
11 December 2025
Unprompted review
Reply from MapServe®
Thank you for your feedback! We’re pleased to hear you found the platform simple to use and cost effective. It’s great to know that feature is proving useful in practice. We really appreciate you taking the time to share this.
- MapServe Team
Simples
Once i'd figured out my requirements it is easy to drop in and out as i need to down load the maps i require.
27 November 2025
Unprompted review
Reply from MapServe®
Thank you for your review. We're glad to hear that once your requirements were clear, the process of returning to download the maps you need was straightforward. If you ever need assistance at any stage, we're always here to help.
Team BuyAPlan
efficiency of using the website
26 November 2025
Unprompted review
Reply from MapServe®
Thank you for your feedback! We’re really glad to hear that you’ve found the website efficient to use. If you ever have suggestions on how we can make it even smoother, we’d love to hear them.
– MapServe Team
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