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Manuka Doctor Reviews 

4,857
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,692 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and effectiveness of the products, including honey, skincare, and supplements, often noting their health benefits and delicious taste. The ordering process is described as easy and smooth, with many appreciating the competitive pricing and frequent offers. People also highlight the prompt, efficient, and well-packaged delivery service, ensuring items arrive safely and on time. However, some people were dissatisfied with the product packaging, finding plastic lids difficult to open and expressing concerns about plastic jars for expensive items. A few customers also experienced issues with delayed or undelivered orders, or received products with a shorter than expected shelf life.

What people talk about most

Product

Reviewers express satisfaction with the product, often highlighting its quality and effectiveness for various... See more

Quality

Customers consistently report high satisfaction with product quality, frequently describing the honey as... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising its speed and efficiency,... See more

Price

Consumers find price to be positive, often describing products as reasonably priced and offering good value,... See more

Order

Clients share positive opinions on order, highlighting the ease of the ordering process, whether online or by... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All the items were well packaged and delivered on time. I've been buying the spf50 face day cream for a few years and have several friends who now also use it - it's great for mature skin and I wou... See more

Company replied

Rated 5 out of 5 stars

I brought the 540MGO manuka honey on offer to see if it could help shift a sinus infection hoping that boosting my immune system by taking two teaspoons a day (one with breakfast and one before bed)w... See more

Company replied

Rated 5 out of 5 stars

It tastes great but I was rather sceptical even as I bought the product. However I decided to give this honey a go and to be honest I think it is helping with my silent reflux sore throat but not on... See more

Company replied

Rated 5 out of 5 stars

I have repeat orders of Manuka Doctor products and am highly satisfied with every product. From the ordering process to packaging and delivery it is a smooth process. The facial moisturisers that I... See more

Company replied


Company details

  1. Health and Beauty Shop
  2. Health Food Store
  3. Vitamin and Supplements Store

About Manuka Doctor

Written by the company

Manuka Doctor is New Zealand’s Number 1 independent Manuka honey brand sold in over 40 countries.

We’re Trusted for Wellness by Doctors, Health Professionals and over 100,000 verified reviewers.

When you choose Manuka Doctor you’ll get award-winning, proven natural products. Superior quality, and sourced directly from our bee-keepers in the clean, green mountains of New Zealand.

We’re famous for offering excellent value Manuka Honey. Great deals with five star customer service and fast delivery to your door.

All our Manuka honey is packed in New Zealand and tested multiple times by independent laboratories to ensure purity and strength. Every jar clearly displays its MGO or UMF rating for transparency and trust. Our honey is RAW, certified, and fully traceable from hive to home - offering you authenticity, integrity, and the highest possible standards, every time.

Proudly sold in some of Europe’s biggest health food retailers – Manuka Doctor is the best-selling Manuka Honey brand in over 1,000 branches of Holland & Barrett.

Our official New Zealand licences: UMF (1026), New Zealand Made (805337), Fernmark (100241).

In the UK we offer quick, reliable delivery with Royal Mail and DPD. Delivery is typically within 2-4 working days. A next working day delivery is also available.

Our UK office is based in Hinckley, Leicestershire. The customer service team are here to help and can be contacted on 01455 895959 or customerservices@manukadoctor.co.uk


Contact info

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4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.7

All reviews

(4,857)

1,593 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent products and service

I have repeat orders of Manuka Doctor products and am highly satisfied with every product. From the ordering process to packaging and delivery it is a smooth process. The facial moisturisers that I get are amazing, especially the Day Cream in a jar that you reintroduced, thank you. My only angst is that I do remain uncertain how to use the Hive points I’ve accrued when ordering but this does not detract from the excellent products.

2 July 2026
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Reply from Manuka Doctor

Thank you for your excellent feedback!
Any issues with applying your points please get in touch via phone or email and our team will happily assist

Rated 3 out of 5 stars

Great product but awful packaging

I would give 5 stars but the packaging of the actual honey is 9 times out of 10 impossible to open. I don’t know who is to blame for this but the plastic lids leave harsh spikes which I cut my finger on and the pull and peal seals always require a knife to remove as they are secured too strongly and the tab is too short to get a grip on. Other than the awful plastic bottles they come in the product itself is great which is why I keep buying it. I just loathe the packaging

1 September 2025
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Reply from Manuka Doctor

Appreciate your honest feedback. We are glad to hear you enjoy our Honey and will keep returning ❤️

We seal our jars tightly to ensure they stay secure during their journey from New Zealand.

Here are a couple of tips that might help, if not already tried.

🍯Run the lid under warm water for a minute or two to help loosen it.

🍯Gently use a blunt object to break the seal around the edge of the lid — this often makes it much easier to twist open.

🍯Use a jar opener

🍯Wearing rubber washing up gloves to help with grip.

Rated 5 out of 5 stars

Good stuff

It tastes great but I was rather sceptical even as I bought the product. However I decided to give this honey a go and to be honest I think it is helping with my silent reflux sore throat but not on its own. I also take Gaviscon Advance .
Certainly it isn't making things worse which normal honey might.I put a little into tepid chamomile tea and have one to three teaspoonfuls of it after food or drink.I have read that lower strength might be just as effective but only tried this one so far.Plus I don't know if they were referring to every type of sore throat.

29 June 2026
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Reply from Manuka Doctor

We're glad to hear you're finding our honey helpful. Appreciate you sharing your method of use with us. Your feedback regarding the effectiveness of different strengths is also very valuable. We hope you continue to enjoy!!

Rated 5 out of 5 stars

A Great Company…

The purchase price was brilliant & the product is delicious. Once finished will be reordering

9 April 2026
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Reply from Manuka Doctor

Glad to hear you'll be returning!

Rated 5 out of 5 stars

Great that you have helpful phone…

Great that you have helpful phone customer support .
Product s are great (when on offer) and delivery is always prompt .

30 June 2026
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Reply from Manuka Doctor

Thank you for your kind feedback!

Rated 5 out of 5 stars

Manuka experience…

Excellent service from this Company….ordered my Manuka Honey on the Thursday, arrived the following Monday morning…👏🏻👏🏻👏🏻👏🏻👏🏻 will recommend.

30 June 2026
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Reply from Manuka Doctor

Thank you so much! We hope you continue to enjoy our products and the service we have to provide

Rated 5 out of 5 stars

A very loyal company

A very loyal company. Without detailing the exact reasons, as its not something that most companies would offer, I will just say, my loyalty will always be with Manuka Doctor. Leanne from customer services made a decision that will always retain my custom.

29 June 2026
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Reply from Manuka Doctor

We are so pleased to hear of your continued loyalty and satisfaction. It's great to know that our team provided such a positive experience. We truly value your custom.

Rated 5 out of 5 stars

Always do by phone as easier for me

Always do by phone as easier for me. The assistant helped me and was friendly as usual. Reliable company. Easy to pay.
Annoyingly you have stopped doing the large hand pump hand lotion but she said now discontined. Like the hive points of course

29 June 2026
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Reply from Manuka Doctor

Thank you for your kind feedback!

Rated 4 out of 5 stars

Good product

I believe after trying it for a year or so that is a great product and with the discount even of a better value

13 August 2025
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Reply from Manuka Doctor

We hope you continue to enjoy our honey and feel the benefits

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