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Manuka Doctor Reviews 

4,876
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

2 orders (June & July) arrived quickly and in good shape, thanks. I'm stocking up on Manuka potencies (600 to 1,000 MGO). Its my first time experimenting with high-potency honey, but have bee... See more

Company replied

Rated 5 out of 5 stars

All the items were well packaged and delivered on time. I've been buying the spf50 face day cream for a few years and have several friends who now also use it - it's great for mature skin and I wou... See more

Company replied

Rated 5 out of 5 stars

The are very fast 2 answer your call or email. When i need 2 place a order. I just ring them. The tell me what's on offer and how much points i have. Very friendly and professional. My order arrives 2... See more

Rated 4 out of 5 stars

Great product. I needed medical grade honey to make up a tincture for my dog's ear infection. This worked perfectly. The reason I have deducted one star is that for the price it is, it us in a pla... See more

Company replied

Company details

  1. Health and Beauty Shop
  2. Health Food Store
  3. Vitamin and Supplements Store

About Manuka Doctor

Written by the company

Manuka Doctor is New Zealand’s Number 1 independent Manuka honey brand sold in over 40 countries.

We’re Trusted for Wellness by Doctors, Health Professionals and over 100,000 verified reviewers.

When you choose Manuka Doctor you’ll get award-winning, proven natural products. Superior quality, and sourced directly from our bee-keepers in the clean, green mountains of New Zealand.

We’re famous for offering excellent value Manuka Honey. Great deals with five star customer service and fast delivery to your door.

All our Manuka honey is packed in New Zealand and tested multiple times by independent laboratories to ensure purity and strength. Every jar clearly displays its MGO or UMF rating for transparency and trust. Our honey is RAW, certified, and fully traceable from hive to home - offering you authenticity, integrity, and the highest possible standards, every time.

Proudly sold in some of Europe’s biggest health food retailers – Manuka Doctor is the best-selling Manuka Honey brand in over 1,000 branches of Holland & Barrett.

Our official New Zealand licences: UMF (1026), New Zealand Made (805337), Fernmark (100241).

In the UK we offer quick, reliable delivery with Royal Mail and DPD. Delivery is typically within 2-4 working days. A next working day delivery is also available.

Our UK office is based in Hinckley, Leicestershire. The customer service team are here to help and can be contacted on 01455 895959 or customerservices@manukadoctor.co.uk


Contact info

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4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.7

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(4,876)

1,611 reviews in the last 12 months

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Rated 4 out of 5 stars

I enjoy Manuka honey

I enjoy Manuka honey and know it is helping healthwise. Arrived quickly. Happy with transaction

2 June 2026
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Reply from Manuka Doctor

We are so pleased to hear you are enjoying our Manuka honey and its health benefits. Thank you for your kind words!

Rated 4 out of 5 stars

Good product

Good product, only downside is the jar, I was expecting to be from glass material, in my opinion and from some experience with honey in the past, especially in my home country, the jars are from glass and I think should be stored in glass jars, but maybe it is related to cost of the manufacturing glass jars and that why they choose some kind of plastic probably PPE or I don't know what material is it..I didn't check if is PPE free and the material is something else, does not say anything about this or maybe I didn't see it.

29 May 2026
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Reply from Manuka Doctor

Our Manuka Honey jars are made from a type of plastic called PET. This stands for Polyethylene Terephthalate which is the most widely recycled type of plastic in the world and accepted by local authorities and councils to be recycled as household waste.

All genuine Manuka producers typically use the BPA-free rPET jars made from recycled plastic, which are filled and sealed directly in New Zealand – lightweight, shatterproof, and recyclable. This ensures the honey remains as the bees created it: pure, safe, and authentic.

Because Manuka Honey comes from New Zealand and is shipped halfway around the world, glass containers are neither sustainable nor sensible – the added weight increases emissions and the risk of breakage.

Rated 5 out of 5 stars

Great customer service

Great customer service and great quality product.

1 June 2026
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Reply from Manuka Doctor

We're so pleased you're happy with our product and service. Thank you!

Rated 5 out of 5 stars

The delivery was somewhat chaotic but…


The delivery was somewhat chaotic but the product met my expectations.

28 May 2026
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Reply from Manuka Doctor

Sorry to hear your delivery was not smooth, if you need assistance please get in touch with customer services who will be happy to assist.
Glad to hear our product does meet your expectations, we hope you continue to enjoy!

Rated 5 out of 5 stars

Thank you for the honey It arrived…

Thank you for the honey It arrived safely in a secure box. I had a little difficulty getting into the container but that is possible due to my weak hands! The honey is as always delicious and I shall enjoy eating it.

1 June 2026
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Reply from Manuka Doctor

We're so glad your honey arrived safely and that you're enjoying its delicious taste! We appreciate your feedback regarding the container.

Rated 1 out of 5 stars

I have notreceived the product

I have received the product. For some reason it was delivered to the wrong address I have not received my two jars of honey so until I receive them I will not be buying any more and I was a regular customer

29 May 2026
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Reply from Manuka Doctor

Hello,

I am sorry to hear that you have experienced issues with your delivery.

Unfortunately, we have been unable to locate any previous correspondence from you regarding this matter. However, we have investigated the issue and it appears that the door number was omitted from the delivery address when the order was placed.

We have sent you an email with further details so that we can work with you to resolve this as quickly as possible.

Rated 1 out of 5 stars

The cooler from manuka honey is not good

The cooler from honey is not good
old honey in plastic bottles expired honey.

10 June 2026
Unprompted review
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Reply from Manuka Doctor

Hello, I would like to assist further please can you email us customerservices@manukadoctor.co.uk

Rated 5 out of 5 stars

Shropshire Senior citizen

Have ordered from Manuka Doctor for a few years and have always found the prices good wonderful products and a very reliable service and delivery thus why I have given them 5 stars

29 May 2026
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Reply from Manuka Doctor

We're so glad to hear you've consistently enjoyed our products and service over the years. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Efficient service

Good price efficient delivery shame I could only buy one

29 May 2026
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Reply from Manuka Doctor

We're happy to hear you enjoyed our service. We appreciate your feedback.

Rated 5 out of 5 stars

Fast delivery

1st. Class all round service thanks.Consistency of 240 mgo honey is great and just how I like it. It tastes good too.

28 May 2026
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Reply from Manuka Doctor

We're so pleased you enjoyed our 240 MGO honey and our service! Thank you for your wonderful feedback.

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