Mantis Cars Reviews 60

TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

I Purchased my Audi in May, great car loved it. Since then I've not recieved the paperwork, nor the 12 month warranty I purchased. Recently have some water pump issues and I've had to pay for it to... See more

Rated 5 out of 5 stars

Maybe we're a bit unbalanced because we were on the rebound from Sascron cars, who I'm not convinced are operating legally let alone being people you can trust, but we have been overwhelmed by how str... See more

Company replied

Rated 5 out of 5 stars

Recently purchased a BMW M2 from these guys, was a bit hesitant at first due to my age and was worried about not being taken seriously! My concerns were quickly dismissed! I dealt with Natisha (Tish)... See more

Rated 5 out of 5 stars

A 5 star service throughout; friendly and honest who offer a range of high quality cars that aren’t overpriced. They aren’t your typical salesmen - they actually listen to what you want and don’t pres... See more

Company replied

Company details

  1. Car Dealer

Information provided by various external sources

Customer Focused Prestige & Performance Vehicle Specialist Based In Colchester, Essex.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

60 reviews

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Rated 1 out of 5 stars

Started great.........

I Purchased my Audi in May, great car loved it. Since then I've not recieved the paperwork, nor the 12 month warranty I purchased. Recently have some water pump issues and I've had to pay for it to be fix.

I can't get hold of anyone, no replies to emails, phone calls or texts.

2 December 2020
Unprompted review
Rated 1 out of 5 stars

No response to queries

It is entirely possible that these are really lovely people to do business with. However, after two text messages, two e mails and two WhatsApp messages left over a week, none of which were actioned save for. “I’ll call you today” reply, which call never came, I’ll never know. Possibly an opportunity missed, but who knows. It did get me thinking that if it’s this difficult to buy a car, what might it be like if it goes wrong. It’s a real shame as the car I want looks really nice!

13 July 2020
Unprompted review
Rated 5 out of 5 stars

Natisha and Mantis thank you so much!

Recently purchased a BMW M2 from these guys, was a bit hesitant at first due to my age and was worried about not being taken seriously! My concerns were quickly dismissed! I dealt with Natisha (Tish) for the entirety of my deal and she was absolutely fantastic! I genuinely couldn't fault her, it made the whole sale a delight and I will certainly use Mantis again for future sales! Thanks guys and special thanks Tish!!

30 March 2020
Unprompted review
Rated 5 out of 5 stars

I have now purchased 3 vehicles through…

I have now purchased 3 vehicles through Mantis Cars - 3 very different cars across very different price ranges - Audi R8, Range Rover Sport and now a Nissan Navara for a run around truck. The customer service for the Navara has been just as fantastic as it was for the R8. I cannot recommend enough! Great cars and great service!

11 March 2020
Unprompted review
Rated 5 out of 5 stars

I bought a beautiful Abarth from Mantis…

I bought a beautiful Abarth from Mantis Cars yesterday. The service was excellent (as is the car!). Sam was helpful and friendly. The company organised a quick five day insurance so I was able to drive away after purchase. The company is based in a beautiful rural area just outside Colchester and has a sublime collection of performance cars.

6 March 2020
Unprompted review
Rated 5 out of 5 stars

Recently purchased my second car from…

Recently purchased my second car from the Mantis team and was just as enjoyable as the First. I told Ant an idea of what I wanted and within Days he had found it. From the first phone call to Ant to taking delivery of my car the service was 5*.
I love this car.... but already looking forward to swapping again in 12 months

24 February 2020
Unprompted review
Rated 5 out of 5 stars

Mercedes C43 Purchase

Fair...honest....and very respectful dealers....
If your honest with the condition of your car you will have no problems dealing with these guys....
Check out their website and the quality cars they have in stock....
Would deal with again if the need ever comes

23 February 2020
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

The guys at mantis made purchasing my car an absolute breeze. They are all so friendly and knowledgeable. I wouldn't go anywhere else.

23 February 2020
Unprompted review
Rated 5 out of 5 stars

Loved the place

Loved the place!
though quite remote well worth the journey!
I actually went there to buy a really pretty little green Jeep Wrangler....only to find it sitting next to literally millions of pounds worth of pristine sports cars in a very large warehouse. Very quick deal. Easily done by pleasant helpful staff who drove it to me a few days later. Even though there was little history of the vehicle I purchased I had total confidence in Mantis Cars and am very happy with my jeep. or rather my girlfriend is!!

Richard

22 February 2020
Unprompted review
Rated 5 out of 5 stars

Went to Mantis cars today to pick up…

Went to Mantis cars today to pick up our BMW M2. I have to say they were brilliant. From the salesman, who I hate to say forgot his name, who needs congrats as I hate pushy salesmen and he wasn't. But he was good with explaining everything. To Sam who we dealt with for paperwork, who was brilliant and quickly had us on the road. We have dealt with many garages over the years, but this was so straight forward and carried out in a very professional manner so would recommend to anyone looking for a specific car to get in touch with them. Congratulations guys on an outstanding service. (Sorry we had to turf u out of our car😂) x

15 February 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic dealership

Found a car I liked and contacted mantis to arrange a viewing and to get a part exchange price for my car. Went by appointment only on the Sunday. Was greeted by Anthony who was really friendly and helpful. Got a great part exchange price and finance was processed quickly. Went and picked the car up on the Saturday. All so easy and straight forward. Very professional and friendly at mantis and would highly recommend them for anyone in the market for a prestige car. Will definitely go there for a car again in the future.

7 January 2020
Unprompted review
Rated 4 out of 5 stars

Easy purchase good customer service…

Easy purchase good customer service even though it was all done over the phone and I didn’t visit the garage once as 250 miles away from me. Vehicle was delivered Free of charge and as described and as in photographs sent to me.
Thanks

5 January 2020
Unprompted review
Rated 5 out of 5 stars

Very helpful

Had an amazing experience purchasing my new car at the weekend, the team couldn’t be more helpful, would highly recommend

28 October 2019
Unprompted review
Mantis Cars logo

Reply from Mantis Cars

Good morning Holly, It was an absolute pleasure dealing with you and we hope you will be extremely happy with your new BMW 1 series. Thank you so much for taking the time to write us a review. Best wishes, all the team at Mantis Cars.

Rated 5 out of 5 stars

Excellent customer service!

After a year of reviewing which car I wanted to buy I finally decided on a 500 Abarth. Mantis we’re selling a beautiful campvolo grey one so a week ago I went to view the car and I was instantly sold. There was a couple of issues with the car that needed to be sorted out but Mantis didn’t hesitate to sort them out for me so I put a deposit down there and then. I went back today to buy the car after having them efficiently sort the issues out throughout this week. Excellent customer service, excellent array of cars and safe to say I would’ve left with a beautiful orange Mustang if I could’ve afforded it but I couldn’t recommend Mantis cars anymore! Very honest and genuine, not any of your usual assisted sales car salesman. Safe to say they’re one of the best prestige dealers around.

12 October 2019
Unprompted review
Mantis Cars logo

Reply from Mantis Cars

Good afternoon Gemma,
Thank you so much for taking the time leave us a review as we appreciate it greatly. It was a pleasure dealing with yourself, we love having customers who are excited about their new cars it makes selling them so much more rewarding. We especially like seeing your updates on your instagram page, we hope you continue to be very happy with Alfonzo! Hopefully we will speak again in the future.
From all the team at Mantis Cars

Rated 5 out of 5 stars

Mantis are run by enthusiasts not generic salespeople.

What a brilliant experience, total freedom to inspect the vehicle at our leisure, no pressure whatsoever. Every member of the team was professional and trusting, allowing us to test drive the high performance engine alone. Drinks & sweets on arrival and some friendly banter to make the visit enjoyable regardless if you make a purchase or not! The general feeling was that it was run by a team of enthusiasts and no corners had been cut. Fresh service and all tyres matching with tread etc. The other cars for sale were all stunning, even offered a test drive in one of their flagship classics despite 0 intention of purchasing it.

The sale itself was easy, the car was exactly as described but they still did me a deal so I was able to take it away there and then. Threw in a weeks insurance so I didn't need to sort that out immediately. 6 month hassle-free warranty provided to avoid any initial worries. Would recommend to anybody, especially those buying a high bhp engine and worrying about being stung.

11 October 2019
Unprompted review
Rated 5 out of 5 stars

First class Car sales ⭐️

An absolute pleasure to buy a car from! Would 100% recommend
So helpful & knowledgable, no pressure and the car is perfect
One more very happy customer! Thank you Ant
⭐️⭐️⭐️⭐️⭐️

11 September 2019
Unprompted review
Mantis Cars logo

Reply from Mantis Cars

Hi Sarah, Thank you so much for the wonderful review. It was an absolute pleasure dealing with you and we hope you continue to be very happy with your new car. Thankyou, from Ant and all of the Mantis team!

Rated 5 out of 5 stars

Best car buying experience I’ve had !

Amazing car dealership , could not be anymore helpful if they tried ! Everything from the best quality car , finding the perfect finance to fair trade in prices .
Best car buying experience I’ve had !

3 September 2019
Unprompted review
Mantis Cars logo

Reply from Mantis Cars

Thank you so much Mitch for taking the time to leave us a 5 star review. We are so happy that you were pleased with the experience you had at Mantis Cars and it was a pleasure dealing with you as well. As always, we hope you thoroughly enjoy your new car and we will look forward to hearing from you if we can assist you in the future. - Warmest Wishes, Anthony & The Mantis Cars Team.

Rated 5 out of 5 stars

5 star *****

i have been going to mantis prestige cars a for while now, i knew if anyone would find me the right car it would be ant (mantis prestige cars)
i gave him a challenge to look for a very high spec audi s5 but he succeeded above and beyond! great customer service , i highly recommend them to anyone who is looking for there dream car.

19 August 2019
Unprompted review
Mantis Cars logo

Reply from Mantis Cars

Thank you Jamie for your kind 5 star review. It has been a pleasure in assisting you in the purchase of your recent cars with us and we are delighted to hear that we were able to impress you yet again with your new Audi S5. As always, we hope you thoroughly enjoy your new car and we will look forward to hearing from you if we can assist you in the future. - Warmest Wishes, Anthony & The Mantis Cars Team.

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