Manaya Reviews 

If I could give a minus zero, I would do it. I will never ever do the mistake of ordering something from Manaya.dk or the related company Moderno.dk anymore and I would like to advise everyone to avoid buying anything from them.

I have ordered a mattress in the 10th of May and the mattress did not arrive until the 29th of June. When the mattress arrived, the real height of the mattress was 16cm against the advertised 21cm, so I decided to return it. It took another month for them to come and pick it back, as they came only in the beginning of August. They promised to refund me the money within 14 days maximum from receiving the mattress back. It is now passed almost a month and I still did not receive my money back.

I have been left for more than 2 months without a mattress where to sleep and for 4 months they kept all my money.

I am now considering reporting such a fraudulent behavior to my lawyer.

Great quality bunk bed and quick customer service. One minor thing which stirred my plans: they state on their website that printed instructions are not included but the download link did not work. Eventually I found printed instructions included when I opened the package.

I will give you only one star because I had bought MANAYA SPORT 3 KOMBIVOGNSSÆT GRAFIT MED HVIDT STEL and you didn’t send me car seat. According to your website there is car seat include but I never got it

I had a challenging setup where I needed delivery and assembly within a short period of time, but Manaya was super helpful and responsive to get it all arranged - and it worked out brilliantly.
Oh, and the bed is really good quality - couldn’t be happier.

Although I had a problem with the mattress, it was smaller than the bed, I am very satisfied because the customer service was kind, understanding and fast. In a short time I received a new mattress at no additional cost.It was not the first order and it will not be the last 😊.
Thank you Manaya!

The worst service I have ever experienced in Denmark.
Have ordered a 2-level bed for kids and had been waiting for 14 weeks instead if 8 weeks. I called every week and was promised to delever next week. Tgst happened 5 times!. Cancelled the order in the end...
Not recommend

Extremely poor shipping service. The bed itself came (about 1-2 weeks later than promised) after chasing them twice about it and after no-show the first time. Finally the bed came, but mattresses nowhere to be seen. Chasing them again and got promises on sending them asap - and again nothing happens. Chasing a second time and apparently “no mattresses in stock” - so don’t know when they will come. After yet another angrier email they promised to ship it next week. I said no thanks, I’ve waited long enough, will buy elsewhere. They would have given 2 sheets as an apology - that’s a little too little after 11 weeks waiting time and 4 separate cases of having to chase them for an order paid over 2 months ago.

The bed itself looks nice enough but not the best of quality. Instructions are a mess - not matching the actual bed but a generic one.

Not a great experience - I wouldn’t recommend.

Great service, excellent customer service, very helpful. Excellent Quality/price ratio. The bunked bed was easy to assemble.

Hej,
Very nice sofa, very useful, a very good and very durable material.
Good services! 👌🏻👌🏻👌🏻
Thank you!🙏
Dinu Cristian & Dinu Adriana

I ordered a Murphy bed. I canceled my order however, since I changed my mind. The customer service employee answers the phone immediately, polite and sweet and they fulfil your wish in a matter of minutes after the phone call. If I ever need something again, they will be my first option for purchase. Thank you!

Bought some bunk beds that are super delicious, and different from what you can get elsewhere. The service was good and they were delivered within the stated delivery time. Can only recommend Manaya

Excellent and responsive customer service.

This was an excellent transaction. From communication an understanding I really do appreciate everything. The delivery has been done so faster than the time I was estimated. Thanks you guys for your efficiency an best wishes to your business.

This has been The worst experience to date
First delay in delivery for our Trippy pram
Then the rain covers were missing

We had to chase endlessly with no satisfactory results

Then after only two days use overall three hours the wheel fell off

Luckily no children in the pram

Plus one of the seats came apart

It has been a painful and stressful process

We have been fed with unforfilled promises after the other

To be told why do we not repair the pram ourselves and it is not suitable for childminder use

What if it is not suitable for everyday use to go to park and back again then it is not suitable for any use

The owner just ties you in knots constantly blaming others for his own incompetence

Nearly two months later still not resolved

We have alerted the consumer association and they will be investigating both the practices and safety ie robustness of the pram

For if as the company claims it is not robust enough to use and breaks and falls apart after three hours then ergo it not safe

I can not imagine what would have happened if I had all three babies in the pram

Owner just says it’s nothing to stress over

He twists and turns like a snake Saying one thing then another Constant back Pedling on promises

I believe they should be struck off at the very least stop supplying a pram that can not endure more than three hours walking with three small Babies

It’s shocking how apathetic the owner is

WOULD ADVISE STRONGLY NOT TO BUY THE TRIPPY PRAM FROM HIM OR ANY OTHER PRODUCT

Just bought MANAYA CONTINENTAL DREAM 180X200 GRÅ

Perfect service and perfect product. I love it. I have never been so satisfied with any furniture product ever from any other company.

10000 thumbs up. I have decided to buy all my furniture from MANAYA