Malpasfarmshop Reviews 

326
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 293 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the meat, noting that the steaks are tender, juicy, delicious, and arrive carefully packaged for delivery. Consumers also appreciate the prompt shipping, excellent communication, and the easy online ordering system, making it simple to stock up on favorite cuts. Some reviewers were not happy with the quality of certain cuts, mentioning that the meat was occasionally tough, dry, or lacked proper flavor. A few people also described frustrating issues with delivery delays, missing details, or incorrect addresses leading to spoiled items.

What people talk about most

Product

Clients share positive opinions on product, highlighting the exceptional quality, amazing flavour, and... See more

Quality

Reviewers highlight positive aspects of quality, noting that the meat is exceptionally tender, flavorful, and... See more

Delivery service

Users describe positive interactions with delivery service, highlighting that orders arrive promptly and... See more

Order

Consumers find order to be positive, highlighting easy online ordering and very quick delivery times. Many... See more

Service

Customers consistently note positive experiences with service, highlighting brilliant quality and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Incredible Steak! — Malpas Farm Shop Best sirloin & fillet steak ever! 🥩 Perfectly trimmed, beautifully marbled, and packed with amazing beefy flavour. The fillet melted in my mouth, the si... See more

Company replied

Rated 5 out of 5 stars

Absolutely incredible deal on steak’s English meat also Handled and packed with care Easy to use website And with delivery service Performed by a professional courier (DPD). Glad it wasn’t Am... See more

Company replied

Rated 5 out of 5 stars

I’ve ordered different meats from Malpas never had a problem the meat is excellent as well as the delivery definitely be ordering again . But didn’t know free delivery price changed from. £80 to £100... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic farm shop fresh food and excellent quality will be using this business frequently. Among other things bought sirloin and fillet stakes with a free tomahawk thrown in for a more th... See more

Company replied


4.5

Excellent

TrustScore 4.5 out of 5

326 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(326)

300 reviews in the last 12 months

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Rated 5 out of 5 stars

Would order again

Easy to order, quick delivery and so far had the fillet steak and chicken breasts and both were really good quality. Would order again.

15 September 2026
Unprompted review
Malpasfarmshop logo

Reply from Malpasfarmshop

Thank you very much, Ayla. We’re delighted that you found ordering easy and delivery quick, and that you enjoyed both the fillet steak and chicken breasts. We really appreciate your lovely feedback and look forward to preparing your next order.

Warm regards,
The Malpas Farm Shop Team

Rated 5 out of 5 stars

Great quality meat at affordable prices…

Great quality meat at affordable prices 👌

10 September 2026
Unprompted review
Malpasfarmshop logo

Reply from Malpasfarmshop

Thank you very much, Ben. We’re delighted that you enjoyed the quality of our meat and found it good value too. We really appreciate your support and hope to serve you again soon.

Warm regards,
The Malpas Farm Shop Team

Rated 5 out of 5 stars

Steak deal

Ordered steak deal arrived couple of days later 1st class delivery from DPD steak first class had rib eye on night of delivery could have cut with fork so tender looking forward to free tomahawk one night also ordered ribs they look great will certainly be returning too Malpas again thank you

16 September 2026
Unprompted review
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Reply from Malpasfarmshop

Thank you so much, Linda. We’re delighted that your order arrived quickly and that the rib-eye was so tender it could almost be cut with a fork! We hope you enjoy the tomahawk and ribs just as much, and we look forward to preparing your next order.

Warm regards,
The Malpas Farm Shop Team

Rated 5 out of 5 stars

The chateaubriand was absolutely mouth…

The chateaubriand was absolutely mouth watering had it with homemade Diane sauce. So juicy and succulent will make malpass farm shop my go to butchers. Best meat I've ever had. Thank you

13 September 2026
Unprompted review
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Reply from Malpasfarmshop

Thank you so much, Paula. We’re thrilled that the Chateaubriand was so juicy and succulent—especially paired with your homemade Diane sauce. Hearing that it was the best meat you’ve ever had is a wonderful compliment, and we’re honoured to become your go-to butcher.

Warm regards,
The Malpas Farm Shop Team

Rated 5 out of 5 stars

Great meat at a very reasonable price

Great meat at a very reasonable price. Love the continuous offers they place on their website which offer great value for money. Their deliveries are wonderful too. The meat comes well packed with ice, and the communication from them is very good. I've recommended them to family and friends.

15 September 2026
Unprompted review
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Reply from Malpasfarmshop

Thank you very much, Massimo. We’re delighted that you enjoy the quality and value of our meat and that our regular offers, packaging, delivery and communication have all impressed you. Thank you especially for recommending us to your family and friends—it means a great deal to the whole team.

Warm regards,
The Malpas Farm Shop Team

Rated 1 out of 5 stars

£150 worth, arrived a day late, not fit for consumption

Ordered and paid for 48 hours delivery.
It was 72 hours and not enough ice pack provided. Order was soaking in blood and smelled awful.
The tallo was just a slab of fat, not rendered.
Since delivery Malpas have failed to respond to my emails and I have had to ask my bank to retrieve my payment.

11 September 2026
Unprompted review
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Reply from Malpasfarmshop

Hi Morgan,

We’re very sorry to hear about your experience and would welcome the opportunity to look into this properly for you. This review is the first notification we have been able to locate regarding the concerns with your delivery. We have checked both of our published email inboxes and, at present, cannot find any messages from you, although we appreciate that you may have attempted to contact us.

The tracking information shows that your parcel was in transit for a period within the timeframe our insulated packaging is designed to keep an order chilled. Nevertheless, we take concerns about the condition of an order very seriously and would like to discuss the details with you directly. Unfortunately, we have not previously had the opportunity to investigate or offer assistance.

Please contact us again using either of the email addresses listed on our website, including your order number, and we will be happy to review the matter with you.

Kind regards,
Malpas Farm Shop

Rated 5 out of 5 stars

Very large chicken breasts were fresh…

Very large chicken breasts were fresh and tasty. The rump steak was excellent. Delivered quickly and well packaged.

14 September 2026
Unprompted review
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Reply from Malpasfarmshop

Thank you very much, Steven. We’re delighted that you enjoyed the chicken breasts and rump steak, and that everything arrived quickly and well packaged. We really appreciate your lovely feedback and hope you enjoy ordering from us again soon.

Warm regards,
The Malpas Farm Shop Team

Rated 5 out of 5 stars

Great easy ordering system and kept…

Great easy ordering system and kept updated on despatch and delivery times , ordered for my son and his family and they are delighted with it . Will definitely be ordering again .

9 September 2026
Unprompted review
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Reply from Malpasfarmshop

Thank you very much, Catherine. It’s lovely to hear that ordering was easy, that you were kept well informed and, most importantly, that your son and his family are delighted with everything. We’ll look forward to preparing your next order.

Warm regards,
The Malpas Farm Shop Team

Rated 5 out of 5 stars

The meat arrived promptly

The meat arrived promptly, packaged well and went straight into our fridge and freezer. The steak we have eaten so far was delicious. It was good quality meat at a good price and we will be using them again.

9 September 2026
Unprompted review
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Reply from Malpasfarmshop

Thank you very much, Kay. We’re delighted that your order arrived promptly and well packaged, and that you enjoyed the steak. It’s wonderful to know you found the meat both good quality and good value. We look forward to serving you again.

Warm regards,
The Malpas Farm Shop Team

Rated 5 out of 5 stars

Excellent quality meat

Excellent quality meat.
Quick delivery, very good price.

3rd time I've ordered, won't be the last.

8 September 2026
Unprompted review
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Reply from Malpasfarmshop

Thank you very much for ordering from us again and for leaving such a lovely review. We’re delighted that you continue to enjoy the quality, value and speedy delivery. Your continued support means a great deal to us, and we’ll look forward to your next order.

Warm regards,
The Malpas Farm Shop Team

Rated 5 out of 5 stars

We have used this shop now for about…

We have used this shop now for about five years after ‘stumbling’ across it whilst out for a drive. We now get a big delivery about three times a year and stock up both freezers. The meat, especially the beef, is of exceptional quality with amazing flavour. It can not be beaten for the price. Long may they continue.

10 September 2026
Unprompted review
Malpasfarmshop logo

Reply from Malpasfarmshop

Thank you so much, Keith. It’s wonderful to hear that you’ve been shopping with us for around five years, and we’re incredibly grateful for your continued support. We’re especially pleased that you continue to enjoy the quality and flavour of our beef. We hope to keep filling those freezers for many years to come!

Warm regards,
The Malpas Farm Shop Team

Rated 2 out of 5 stars

The Tomahawk I ordered 14 of them they are huge bones and very little meat on them and the meat was tough

First have to say what kind of meat they’re sending you Irish English Scottish or foreign second they have to say that the meat is smaller than the bone and they should say it’s not the top quality and if you want to top quality we got some but you have to pay more definitely I’m disappointed with my last order which just cost me £208 huge born small meat, very tough, thank you

9 September 2026
Unprompted review
Malpasfarmshop logo

Reply from Malpasfarmshop

Thank you for taking the time to leave your feedback. We’re sorry to hear that you were disappointed with your order.

We proudly provide our customers with fantastic local meat, alongside products from some incredible suppliers in Ireland, Scotland and Wales. We also offer a carefully selected range of specialist products, including Japanese Wagyu beef, New Zealand lamb and Brazilian Gaucho sirloin. These products are extremely popular and allow us to offer customers a wider choice across different tastes and budgets. The country of origin is clearly stated on each product listing on our website so that customers can make an informed choice before purchasing.

The long-bone tomahawk is distinguished by its characteristically long rib bone, which is clearly shown in the product photographs on our website. We appreciate that this style is a matter of personal preference, which is why we also offer short-bone tomahawk steaks in three different weight categories. These provide a considerably higher meat-to-bone ratio for customers who prefer that style of cut.

We have received some excellent feedback about the long-bone tomahawks, but we entirely understand that individual experiences and preferences can differ. Had you contacted us after receiving your order, we would gladly have arranged to collect the steaks and worked with you to resolve the matter. Unfortunately, as we weren’t contacted, we weren’t given the opportunity to help.

Ultimately, we want every customer to be happy with both their order and the service they receive, and we’re sorry that we weren’t able to address your concerns at the time.

Warm regards,
The Malpas Farm Shop Team

Rated 4 out of 5 stars

Excellent service

Excellent service, prompt delivery

8 September 2026
Unprompted review
Malpasfarmshop logo

Reply from Malpasfarmshop

Thank you very much, Keith. We’re delighted that you were pleased with the service and prompt delivery. We really appreciate your feedback and hope you enjoy ordering from us again.

Warm regards,
The Malpas Farm Shop Team

Rated 5 out of 5 stars

Lovely meat

I’ve ordered different meats from Malpas never had a problem the meat is excellent as well as the delivery definitely be ordering again . But didn’t know free delivery price changed from. £80 to £100 I spent £99.00 if I had known I would have bought some chops

9 September 2026
Unprompted review
Malpasfarmshop logo

Reply from Malpasfarmshop

Thank you very much, Margaret. We’re delighted that you continue to enjoy both our meat and delivery service. We’re sorry that the change to our free-delivery threshold wasn’t clearer when you ordered—especially when you were only £1 short. We really appreciate your continued support and look forward to preparing your next order.

Warm regards,
The Malpas Farm Shop Team

Rated 5 out of 5 stars

Service was very impressive (from me…

Service was very impressive (from me that’s a HUGE compliment).Received very well packaged and the gel bags were still frozen! The steak was unbelievably gorgeous. WOW.
Caroline Dodd

5 September 2026
Unprompted review
Malpasfarmshop logo

Reply from Malpasfarmshop

Thank you so much, Richard and Caroline. We’re delighted that everything arrived so well packaged and properly chilled—and especially pleased that you found the steak so impressive. “Unbelievably gorgeous” is a compliment we’ll gladly take! Thank you for such wonderful feedback.

Warm regards,
The Malpas Farm Shop Team

Rated 5 out of 5 stars

Absolutely fantastic farm shop fresh…

Absolutely fantastic farm shop fresh food and excellent quality will be using this business frequently. Among other things bought sirloin and fillet stakes with a free tomahawk thrown in for a more than reasonable price

5 September 2026
Unprompted review
Malpasfarmshop logo

Reply from Malpasfarmshop

Thank you, Roger, for your fantastic review! We’re delighted you enjoyed the quality of our produce and found the sirloin, fillet and complimentary tomahawk such good value. We really appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Awesome quality meat and good price

Awesome quality meat and good price, brilliant service

6 September 2026
Unprompted review
Malpasfarmshop logo

Reply from Malpasfarmshop

Thank you, Stephen! We’re delighted you enjoyed the quality, value and service. We really appreciate your support and hope to serve you again soon.

Rated 5 out of 5 stars

Absolutely incredible deal on steak’s

Absolutely incredible deal on steak’s
English meat also
Handled and packed with care
Easy to use website
And with delivery service
Performed by a professional courier (DPD).
Glad it wasn’t Amazon, it would of probably been chucked behind my wheelie bin.
Thank you so much.
Oh and the flavour oh my gosh worth every penny spent

4 September 2026
Unprompted review
Malpasfarmshop logo

Reply from Malpasfarmshop

Thank you for the fantastic review, David! We’re delighted you enjoyed the quality and flavour of the steaks, as well as the careful packing and delivery. Your kind words mean a great deal to our team, and we hope to prepare another order for you soon.

Rated 5 out of 5 stars

Great prices

Great prices, quality meat and service 👌

4 September 2026
Unprompted review
Malpasfarmshop logo

Reply from Malpasfarmshop

Thank you, Robert! We’re so pleased you enjoyed the quality, value and service. We really appreciate your support and look forward to serving you again.

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