Malco Rent A Car Reviews 661

TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

I rented a car for a week, in February 2026. Both the pick-up and drop-off processes were quite hectic. I returned the vehicle with more petrol than it had when I collected it, yet I was still cha... See more

Rated 5 out of 5 stars

We got a new car (730km on board), great service, straight at airport, no excess, no hidden fees, only 100 Euro deposit which has been refunded minus mileage overused (1,030 km limit), then 0.10 p per... See more

Rated 5 out of 5 stars

Great experience from start to end. Good car, in line with the booking, well delivered. Great customer service!

Rated 5 out of 5 stars

Although car hire out of Alicante is not cheap, any time of year, the security deposit on our rental from Malco Rent A Car was only €100 and reasonable. In comparison, others wanted €1000+ secu... See more

Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Alquiler de coches, furgonetas de pasajeros, frigoríficos y Camper. Rent a car en aeropuertos.


Contact info

4.2

Great

TrustScore 4 out of 5

661 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

An excellent service from an excellent business

So why did I give 5 stars, it's simple really, it's because Malco rent a car deserves it. The instructions of where to meet were clear, when you phone they answer straight away and they bring the car to me in only 15 mins, 5 mins later you drive away.
It's the same with pickup of the car when you bring it back to the same spot at arrivals.
In my case I was late and instead of giving out to me Malco representatives were very gracious, aging that is great customer service.
I have now been home 5 days and have just received an email saying that my fuel deposit has been returned and should get it into my account within a day or 2, did I mention customer service?

This is my first time booking Alicante with Malco, I have previously booked Valencia airport and this review also applies there, so, I hope to book with Malco again very soon.
Regards Ken Nolan, Cork Ireland.

3 January 2024
Unprompted review
Rated 5 out of 5 stars

Absolute first class service

Absolute first class service. This company does not have any hidden extras with premium insurance. The price you pay includes full insurance giving you complete peace of mind. It’s also meet and greet both for collection and drop off at the airport. 100% recommend this car hire company.

28 December 2023
Unprompted review
Rated 5 out of 5 stars

EXCELLENT SERVICE

EXCELLENT SERVICE . Use this company they are helpful and even tho you have a short wait 5-10mins for the car. The guys at Malico Alicante are friendly and best of all they DO NOT RIP YOU OFF .. 5****** Thanks 😊

3 January 2024
Unprompted review
Rated 5 out of 5 stars

No problem

I rented a car for a month in Valencia at a reasonable price. They don't have an office at the airport so the car was delivered to a short-term parking. No big deal, I know the place and the instructions were clear enough. The car was not the one I had asked for (Skoda Kamiq vs VW T-Roc), but it was almost new and I enjoyed the ride. Delivery and return were easy. I especially liked the communication with the company, both by e-mail and by phone. In English, yes.

4 December 2023
Unprompted review
Rated 5 out of 5 stars

Collection desk in terminal easy to…

Collection desk in terminal easy to find, staff very polite and friendly, easy process to complete the paperwork and car as requested, clean and in good condition. Drop off was also easy and dropping keys at the same pick up desk on the way to check-in. All very easy and would recommend and use myself again.

13 November 2023
Unprompted review
Rated 5 out of 5 stars

Malco is the best

Malco is the best - I’ve used them multiple times at Castellon airport and the service is incredible. Last week we tried them at Valencia airport and we were very pleased.

28 October 2023
Unprompted review
Rated 5 out of 5 stars

Top level service

We hired a car from Castello airport (CDT) and it was the easiest experience I have ever had hiring a car. The lady at the desk was expecting us, was efficient with the small amount of documentation required and directed us to our car. On return, the process was equally as simple and quick, just handing in the key and that was it. It was nice to be treated as a valued client rather than a criminal (which is my usual feeling when hiring a car!).

5 November 2023
Unprompted review
Rated 5 out of 5 stars

Que bonita empresa! Bravo 👍

I have used Malco several times from Valencia airport and I can guarantee that it is a great company !
Quick pick-up and return, friendly staff, clean and brand new cars at competitive prices.
Once I had to give back the car earlier than planned because of an emergency and they refunded me some money without me asking for it. It was really appreciated.
Last time I had an upgrade and the car I was given was Amazing.
I will definitely use Malco Rent a car again.
Muchas gracias !

8 October 2023
Unprompted review
Rated 5 out of 5 stars

I almost never leave reviews but Malco…

I almost never leave reviews but Malco should be regarded as the beacon for how car rental should operate. Quick handover. All paperwork prepared in advance. Good value, all-in rental price. No lengthy attempts to upsell additional unnecessary services. I would also look for these guys to book cars from.

1 September 2023
Unprompted review

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