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Magnific Reviews 

2,877
•
TrustScore 3.5 out of 5

3.6

Software Company
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Review summary

Created with AI, based on recent reviews

Looking at 411 reviews, most reviewers were somewhat happy with their experience overall. Many customers find the platform easy to use and intuitive, appreciating its powerful tools for creative projects. Reviewers often highlight the product's ability to produce high-quality, realistic results quickly, especially for image editing and motion transfer features. However, some customers also noted significant dissatisfaction with customer service, reporting unresponsiveness and a lack of support when issues arose. A few other people also felt that there were problems with their subscriptions, such as plans showing as free despite payment, or accounts being shut down unexpectedly. Additionally, some users found the product's performance inconsistent, with tools failing to deliver or experiencing slow processing times and a challenging website navigation.

What people talk about most

User experience

Reviewers highlight ambiguous aspects of user experience, with many praising the platform's ease of use,... See more

Product

Users describe ambiguous interactions with the product, with many reviewers praising its AI tools for image... See more

Subscription

Customers had ambiguous experiences with subscription, with many reporting issues such as unexpected... See more

Website

Customers consistently note ambiguous experiences with the website, with some expressing satisfaction with... See more

Customer service

People report negative experiences with customer service, often describing it as slow, incomplete,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been really impressed with Magnific! The quality is amazing, and the AI creates stunning results. My favorite feature is the motion transfer—it can copy the movements from a reference video and... See more

Company replied

Rated 5 out of 5 stars

There are several excellent tools on the market. I chose the one that met my needs at the time; it generated the result in 5 minutes, and it was simply perfect on the very first try!

Rated 5 out of 5 stars

I have tried nearly every AI image app online, and by far Magnific is the best at maintaining the original while altering it only as specified in your prompt. I highly recommend it for those who want... See more

Company replied

Rated 5 out of 5 stars

Easy to use, and now with the added AI edit feature it is even easier to use. Been using this image site before the rebrand and will continue to use it in the future.

Company replied

Company details

  1. Software Company
  2. Film and Video Producer
  3. Photo Restoration Service
  4. Video Editing Service
  5. Video Production Service

Written by the company

Magnific (formerly Freepik) is an AI creative platform built for professional teams and individual creators. Founded in 2010, it now reaches over 100 million monthly visits and more than 1 million paid subscribers. The platform integrates AI tools for image, video, and audio creation, with precision camera and lighting controls, 3D environments, exclusive upscaling technology, and a library of 250M+ creative assets. Its collaborative canvas, Spaces, supports end-to-end team production without losing precision or brand consistency. Magnific serves enterprise marketing teams, creative studios, production agencies, and independent professionals worldwide.

Contact info

3.6

Average

TrustScore 3.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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3.6

All reviews

(2,877)

554 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

i used it to create images for the scouts

i used it to create images for the scouts and it was absolutely great,helpful, easy to use, different variations, the images r really of good resolution and capture the description very closely

11 July 2026
Unprompted review
Magnific logo

Reply from Magnific

Hi, we are really happy you are enjoying our services! Thanks!

Rated 1 out of 5 stars

Scamming loyal customers

They're trying to rip off loyal customers. I had been a paying customer of Freepik for years, but after the takeover and rebranding, Magnific.com is now denying me access to products I've already paid for and demanding that I purchase them again. This is a total scam and absolutely outrageous. They are violating European consumer rights and ignoring all complaints on the matter.

8 July 2026
Unprompted review
Magnific logo

Reply from Magnific

HI, Abszu, we would like to clarify that the fact that you need an active plan in order to download items it is not due to the rebranding. If you have downloaded an item previously when you had a paid plan, you can keep using that item and your license will cover you indefinitely. But you can not download once your plan is expired, and this has always been this way.

Rated 4 out of 5 stars

i loved it

i loved it, i really liked how fast it was when it comes to generating of images. This is one of the best Ai I have ever used.

9 July 2026
Unprompted review
Rated 5 out of 5 stars

I’ve used magnific and had a really…

I’ve used magnific and had a really good experience. (which I wasn’t expecting, I just wanna try it) but yeah it’s really worth it to use. Everything felt easy to used from the start. It saved me a lot of time and results were really better!!

Thanks!! 😄

4 July 2026
Unprompted review

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