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Rated 4 out of 5 stars

Magnetic Therapy is a firm which makes very attractive bracelets which contain magnets. These are at your pulse points in the wrist and really give relief from arthritic pain both in the wrist, kn... See more

Company replied

Rated 3 out of 5 stars

The product does provide some support for the knee and the magnets do also, seem to sooth the condition. These things are a little bit uncertain. I wonder if the magnets are really strong enough beca... See more

Company replied

Rated 5 out of 5 stars

The five stars are for when I last used them quite a few years ago. I have just tried to find them to buy a new magnetic belt for my back and one for my neck. At first I couldn't find them at a... See more

Rated 2 out of 5 stars

I've had acute back pain for 2 years since hurting my back lifting a tv I heard about magnetic therapy belts from someone who had a successful experience using one but I have not felt any improvement... See more

Company replied

3.3

Average

TrustScore 3.5 out of 5

546 reviews

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Rated 5 out of 5 stars

The five stars are for when I last used…

The five stars are for when I last used them quite a few years ago.
I have just tried to find them to buy a new magnetic belt for my back and one for my neck. At first I couldn't find them at all and then I went onto what I thought was their site and everything appears to be completely different. I couldn't find the various items that they used to sell, with magnets in, for backs, necks, knees etc.
It nearly all seemed to be jewellery.
My back and neck braces were brilliant. The magnets worked so well. Over the years the velcro has worn but to be expected from the amount of use they had.
It won't let me fill in the date of experience which was around 2014 to 2015, I think.
I had to put something. It was NOT 2025

5 February 2025
Unprompted review
Rated 1 out of 5 stars

I ordered Lymphatic earrings 28th…

I ordered Lymphatic earrings 28th September emailed over 20 times asked for refund of $59 i received $9 they keep telling me different stories all the time like in transit or at my local post office they take no responsibility so disappointed 😞 😢

28 September 2024
Unprompted review
Rated 1 out of 5 stars

They take money and dont care if you even get the item

I paid for this item - x 3 of them. Waited. They said delivered, but no delivery - even though my address has a full time concierge and delivery point. They take no responsibility at all. This is a scam company - do not use. They only care about sales - not the user. Their customer service only makes you do all the running about and work - not worth the effort - avoid this company at all cost.

19 December 2024
Unprompted review
Rated 1 out of 5 stars

Diminished product and service.

I have been wearing these bracelets for more than a decade, always large size selected after reading the guide and always happy. The last one I bought about a year ago was a cm bigger, wearable but a little slacker than I’ve been used to. Ordered one for my mother before Christmas again using the size guide but it was massive and literally fell off her wrist. She deleted the order number unfortunately so had to buy again. I ordered a new one for myself in January and when this one arrived it was yet another cm bigger and unwearable. Emails exchanged but this was a lengthy and frustrating process eventually resulting in an offer to exchange but I had to pay to return. A further 8 days have passed with nothing until I received an email today telling me they have processed a refund. Ordered 27/01 unwanted refund 20/02…what a waste of time, which is a shame because both the bracelets and service were always good, not sure what’s happened but won’t be using this company again.

20 February 2024
Unprompted review
Rated 1 out of 5 stars

BUYER BEWARE!!

Buyer maliciously added two additional items at a cost of 35.98. I demanded a refund and they gave me $7 refund!
UNACCEPTABLE

4 February 2024
Unprompted review
Rated 5 out of 5 stars

I bought a magnetRX bracelet last…

I bought a magnetRX bracelet last November the cord split.. I was not aware of the fact that I should remove it to wash and shower etc. Weakened the bracelet. I I contacted them and within 6 days I was sent a new one. Great family company to deal with. Deserve a 5 star

9 June 2023
Unprompted review
Rated 3 out of 5 stars

Dishonest dealing?

I was at Dobbies, Southport, today, to attend a craft fair. Saw a range of these bracelets, and was told that the one I liked was £50. I bought it. When I got back home, I went on line to read reviews, and look at other models. I was dismayed to see that prices were £15 LESS than at the stall in Dobbies. I don’t regret buying the bracelet, if the claims live up to expectations, but I am extremely disappointed to be charged over the odds. Doesn’t bode well for transparent trading! May be a good product, but the same can’t be said for the honesty of the company.

10 April 2022
Unprompted review
Rated 1 out of 5 stars

Ordered 2nd May

Ordered 2nd May, money taken and received e mail stating delivery 15 to 21 days. Its now 25 days and no delivery. E mailed twice and had no response so cancelling my order. Very poor customer service.

27 May 2020
Unprompted review
Rated 1 out of 5 stars

Price was too good

Price was too good said the money taken & goods dispatched by email after no delivery in 10 days my emails ignored & phones never answered I'm asking credit card company for my money back DON'T GO NEAR

14 June 2017
Unprompted review
Rated 4 out of 5 stars

A bit delayed.

My bracelet took 15 days to arrive. A pity I was not told 1st class mail was so slow. Apart from that everything went really well.

11 November 2014
Unprompted review
Rated 5 out of 5 stars

High quality products received via a super efficient standards and service.

As an occasional return customer over the past ten plus years, I recently purchased a silver/gold bracelet after many years of finding wearing such alleviating joint and muscle pain. I have found the bracelets and bangles comfortable to wear and received many compliments stating they are lovely and look like real gold and silver. I received the product a few days after ordering online. Thank you Magnetic Therapy Ltd. Highly recommended.

8 November 2014
Unprompted review
Rated 2 out of 5 stars

far too small

The bangle barely fitted my wrist. There was a gap of 2 inches and it was too tight. The leaflet said it was to be worn loosely. This was impossible as when I opened it a bit it fell off my wrist. This bangle would only suit a child ,or a thin adult. I have returned it for a refund and I am very disappointed

7 November 2014
Unprompted review
Rated 5 out of 5 stars

Good site for all your magnetic therapy needs

I had a problem with placing my order online so emailed customer services. I received a quick polite reply & was able to process my order. The delivery was speedy, and I am very happy with the bracelet I ordered and additional plasters for spot magnets. I find these invaluable for any aches and pains I have and other family members now also ask to use them for backache.
I was disappointed with the other item as it was not the same as in the catalogue and too large. So I have returned it and wait to see how quickly I receive a refund - it is the first time I have needed to return anything.

7 November 2014
Unprompted review
Rated 4 out of 5 stars

Great service and fabulous product.

Hi guys this lot are good and come highly recommended from me.

6 November 2014
Unprompted review
Magnetic Therapy logo

Reply from Magnetic Therapy

Dear Mr MacCuish,
Thank you very much for your response.
Magnetic Therapy Ltd is delighted to give you the £3 voucher code "trust3".
. This voucher can be used by yourself, a friend or a member of your family.
. The order can be placed either online or over the phone on 01506298988.
Thanks again,
Kind Regards,
Pascal
Customer Services
Magnetic Therapy Ltd.

Rated 5 out of 5 stars

Good Product & Good Quality

Brilliant service, arrived quickly and lovely packaging, Very pleased with products and will be ordering more!

6 November 2014
Unprompted review
Magnetic Therapy logo

Reply from Magnetic Therapy

Dear Mrs Franklin,
Thank you very much for your response.
Magnetic Therapy Ltd is delighted to give you the £3 voucher code "trust3".
. This voucher can be used by yourself, a friend or a member of your family.
. The order can be placed either online or over the phone on 01506298988.
Thanks again,
Kind Regards,
Pascal
Customer Services
Magnetic Therapy Ltd.

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