Very pleased with the experience with the Magnet Wimbledon branch, specifically a shout out to Santa Astrauskaite, our designer, and Martin Putt, our fitter. The process was smooth regarding design... See more
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Brilliant trade counter with excellent stock levels and very competitive prices. Steve, who runs the trade counter, is incredibly knowledgeable, friendly, and always happy to help. I'd highly rec... See more
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A big thank you to Concetta at Magnet kitchens in Crewe, Cheshire who designed our kitchen and organised the fitting. She visited us before and after the fitting. A true professional throughout.... See more
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Tania is very professional. She was calm and thoughtful throughout our numerous consultations with her. We certainly posed some challenges which she dealt with easily. One of the great advantages of w... See more
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Company details
Written by the company
At Magnet, we've been bringing kitchen visions to life for over 100 years, combining award-winning design, expert craftsmanship and dedicated service to create kitchens made to be lived in. Every customer works with a dedicated Magnet Designer who takes the time to understand their home, lifestyle and budget, guiding them from design through to delivery and working alongside their installer to make the journey as seamless as possible. Our kitchens are built to last, backed by FIRA Gold accreditation for over 30 years, a lifetime guarantee on our pre-built cabinets, and multiple Ideal Home awards recognising our design expertise. We're proud of the trust our customers place in us, and every review helps us continue to improve the experience we deliver.
Designed to last. Guaranteed for life.
Our commitment doesn't end when your kitchen is installed. From our lifetime cabinet guarantee to our unique one-year aftercare visit, we're with you every step of the way.
We build kitchens to be lived in, which is why every pre-built Magnet cabinet is backed by a lifetime guarantee for complete peace of mind.
If you've chosen our installation service, your journey doesn't stop once your kitchen is complete. As part of the Magnet Experience, we'll invite you to arrange a complimentary home visit one year after installation, giving our team the opportunity to make sure everything is performing exactly as it should.
It's all part of our commitment to creating kitchens that are built to last and a service that's designed around you.
Contact info
United Kingdom
- 01325 744093
- ccenquiries@magnet.co.uk
- www.magnet.co.uk
4.5
Excellent
14K reviews
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DON'T use Magnet
I renovated houses for a living and have always used Howdens but I thought I would try Magnet for my own house. Safe to say I will NEVER use Magnet again or recommend them to any of my clients. Firstly they don't offer to come out to measure if you are using your own kitchen fitter (unlike Howdens who come out shortly after you pay for your kitchen or as small as a utility room) the staff are rude and tried to tell me I was incorrect when they had delivered the wrong coloured kitchen and they also sold a tap that didn't fit my kitchen, all of which made my kitchen take a month longer the original completion date with no working sink for a family with young children,
8 July 2026
Unprompted review
Reply from Magnet Kitchens
Hi Charlotte
We are truly sorry to hear about the difficulties you experienced with your recent kitchen order. We are concerned about your comments and would like to put this right.
If you haven’t already, please could you send an email to our Customer Care team at ccenquiries@magnet.co.uk including a copy of your review, your name, address and any order references and we will do all we can to help.
Molly
Magnet
Mentioning Treena Varsani at Magent Cricklewood
Treena Varsani really went above and beyond to help us design our kitchen. She was willing to come out of ours to visit the house because of my work schedule and was very careful to get everything looking just right. She took account of the fact that I am installing the kitchen myself and that I am not an experienced fitter.
12 June 2026
Unprompted review
Reply from Magnet Kitchens
Hi Tom,
We appreciate you sharing your experience. It's wonderful to hear that our team went above and beyond to help design your kitchen and was careful to get everything just right. We're glad we could accommodate your schedule and consider your experience with installation.
Once your project is complete, please feel free to share any photos with us which we would love to feature as a case study across our website and on social media. You can send them to us at casestudies@magnet.co.uk or simply tag us on social media using our hashtag #MyMagnetKitchen.
Thanks again and have a wonderful day,
Molly
Magnet
We recently had a kitchen fitted by…
We recently had a kitchen fitted by Magnet Leicester and the result is far better than we imagined this was down to the people we dealt with
John in the showroom who took us through all the possibilities in regard to design and then came to our house to finalise the design and explained the reasoning behind his suggestions.
Order was placed and was put into the hands of Nick the installer. We decided to go on holiday for 2 weeks to allow him to install kitchen.
On our return to say that we were surprised how well the kitchen looked would be an understatement. Everything was clean and tidy
I would have no hesitation in recommending Magnet especially John and Nick WELL DONE
7 June 2026
Unprompted review
Reply from Magnet Kitchens
Hi Mr Crowson,
We're so delighted to hear about your positive experience with our team in Leicester. It's wonderful that the design process and installation exceeded your expectations, leaving you with a kitchen you love. Thank you for your kind words and recommendation!
Once your project is complete, please feel free to share any photos with us which we would love to feature as a case study across our website and on social media. You can send them to us at casestudies@magnet.co.uk or simply tag us on social media using our hashtag #MyMagnetKitchen.
Thanks again and have a wonderful day,
Molly
Magnet
Great products, Excellent team.
My partner and I had a magnet kitchen installed a few years back which we love and decided to recently install a new utility room to match. All of the staff at the norwich branch have been excellent. From Jonathan in sales who helped us put together what we would need at a reasonable price to Luke best and Michael Goldie in the trade department who quickly resolved an issue we had with materials.
Couldn't recommend the Norwich store and team enough and we now have a kitchen and utility we love.
6 July 2026
Unprompted review
Reply from Magnet Kitchens
Hi Luke,
We're delighted to hear about your positive experience with our team and showroom. It's wonderful that our sales and trade departments helped you put together what you needed and quickly resolved an issue. Thank you for sharing your excitement!
Molly
Magnet
Excellent thorough design service
I have fitted perhaps 8 or 9 kitchens in my time and in the past have done everything myself. This time having Andy Kirkpatrick (from the Edinburgh Leith Walk Magnet branch) design and order and oversee the entire thing was a complete joy. Nothing was overlooked or forgotten down to the tiniest detail. And every single thing I needed including helpful assembly tips and instructions was delivered on time and in perfect condition. Fabulous service.
12 March 2026
Unprompted review
Reply from Magnet Kitchens
Hi David,
We're so happy to hear that having our team design, order, and oversee your kitchen project was a complete joy. It's wonderful that nothing was overlooked and everything was delivered on time and in perfect condition.
Once your project is complete, please feel free to share any photos with us which we would love to feature as a case study across our website and on social media. You can send them to us at casestudies@magnet.co.uk or simply tag us on social media using our hashtag #MyMagnetKitchen.
Thanks again and have a wonderful day,
Molly
Magnet
Avoid Especially Clapham Branch
Initial appointment for planning was good but after that, problems with the final design, installation date, fitters and extra costs such as waste collection and floor protection.
Getting though on phone, email or their portal takes multiple attempts before an apathetic two word reply.
Cancelled the order before sign off and then the problems started with the refund that ‘was processed’. Involved customer service who tried to help but got caught up in the web of what the store was telling them which they passed on to me. None of it was true because when I asked for the receipt for the refund days later, it was only then proceeded.
Spectacular performance for incompetence and saying one thing and doing another for store manager M*k* and designer A*i.
Avoid. If you are considering a kitchen, call the Clapham store and email it…see how poorly responsive they are even before you pay them anything.
Also, check the business news. Magnet have just filed for a Company Voluntary Arrangement which is one step away from being bankrupt.
7 July 2026
Unprompted review
Reply from Magnet Kitchens
Hello,
Thank you for taking the time to share your feedback. We are truly sorry to learn about the significant difficulties you encountered and we understand how frustrating it must have been to face communication challenges and delays.
I have located your ticket with our Customer Care Team and can see that a copy of the refund receipt was sent you yesterday. Although I do apologise for the delay I am pleased to see that this element was resolved for you.
If you need any further support please do not hesitate to contact the team again through your ticket and they will do all they can to help.
Molly
Magnet
Highly recommend Magnet Portsmouth
Georgia Dobbyn
Georgia has been absolutely brilliant with the design and installation of our beautiful new kitchen. We visited the showroom and had just a few initial ideas and she made our kitchen dreams come to life. She was more than happy to tweak and amend plans to meet our needs and budget. Georgia is extremely knowledgeable and attentive when coming to planning out the best layout for your needs.
We would highly recommend Georgia at Magnet in Portsmouth.
7 July 2026
Unprompted review
Reply from Magnet Kitchens
Hey Hannah!
It is lovely to hear how brilliant Georgia was with the design and installation of your beautiful new kitchen. It's wonderful that they were able to bring your kitchen dreams to life and were happy to tweak plans to meet your needs and budget. We're also pleased that you found them knowledgeable and attentive.
Molly
Magnet
Two kitchens with Ash
Two kitchens with Ash — top man
We’ve had Ash design two kitchens for us now and he’s been brilliant both times. Really felt like he was working with us rather than just selling to us — we had a couple of annoying corners that we couldn’t figure out and he came up with some clever solutions we’d never have thought of.
Always had time for us, always happy to help, and just a really positive bloke to deal with. Made the whole thing easy. If you’re doing a kitchen at Magnet St Austell, ask for Ash.
7 August 2025
Unprompted review
Reply from Magnet Kitchens
Hi Alex!
We appreciate you sharing your positive experience with our team. It's wonderful to hear that our designer was brilliant and provided clever solutions for your kitchen. We're happy to know that the process was easy and that you felt well-supported throughout.
Molly
Magnet
Too many panels ordered for kitchen…
Too many panels ordered for kitchen despite them coming to measure and no refund offered, poor designer and customer service.
Half units ordered and delivered in wrong colour.
Would never recommend.
30 March 2026
Unprompted review
Reply from Magnet Kitchens
Hi Carol,
Thank you for taking the time to leave us a review.
I’m really sorry to learn about your experience, this is not the service we strive to achieve and would like to look into how we can put it right. If you haven’t already, please could you send an email to our Customer Care team at ccenquiries@magnet.co.uk including a copy of your review, your name, address and any order references and we will do all we can to help.
Molly
Magnet
We just had a new kitchen fitted
We just had a new kitchen fitted, designed by Alex Coopley at the Leicester magnet branch. Installed by Nick at Littlethorpe kitchens, and we are so happy with it. The process was relatively smooth. Alex had to take over from a colleague who went on the sick, but he picked up the job brilliantly and designed a great unique kitchen for us. the installation was smooth and trouble free. ( We did run off for three weeks and left them to it). The whole thing was very easy for us and we love the end result. WE had a couple of doors that arrived with scratches but these were immediately replaced. Highly recommend Alex and Nick.
6 July 2026
Unprompted review
Reply from Magnet Kitchens
Hey Peter!
We're so pleased to hear how happy you are with your new kitchen! It's wonderful to know that the design process and installation were smooth and that you love the end result. We appreciate your kind words.
Once your project is complete, please feel free to share any photos with us which we would love to feature as a case study across our website and on social media. You can send them to us at casestudies@magnet.co.uk or simply tag us on social media using our hashtag #MyMagnetKitchen.
Thanks again and have a wonderful day,
Molly
Magnet
Ujjal from Magnet Kitchens was fantastic
Ujjal from Magnet Kitchens in Macclesfield was absolutely brilliant. He was so helpful all the way through the process, from the initial design through to delivery and construction. At the design stage he really understood our hopes and vision for our kitchen and helped us plan a great layout. He was always very attentive and quick to respond if we had any queries.
In the end Ujjal and Magnet provided us with a fantastic kitchen that looks just like the original visuals. So thank you Ujjal!
19 January 2026
Unprompted review
Reply from Magnet Kitchens
Hi Michael!
We are so happy to hear you are delighted with your new kitchen. It's wonderful that our team was helpful throughout the process, from the initial design through to delivery and construction. We are glad that the design met your hopes and vision, and that you received a fantastic kitchen.
Once your project is complete, please feel free to share any photos with us which we would love to feature as a case study across our website and on social media. You can send them to us at casestudies@magnet.co.uk or simply tag us on social media using our hashtag #MyMagnetKitchen.
Thanks again and have a wonderful day,
Molly
Magnet
Magnet Derby Excellent Instore Design Consultation
The customer service in store was amazing. We felt no pressure during the design consultation and we felt that we were listened to. Harnek was very helpful and came across as well informed about Magnet kitchen and what they offer. The Derby store manager was equally welcoming!
4 July 2026
Unprompted review
Reply from Magnet Kitchens
Hi Jane!
We're so happy to hear that your in-store experience was amazing and that you felt no pressure during the design consultation. It's wonderful that you felt listened to and that Harnek was helpful and well-informed. We're also glad the store manager was welcoming!
Thank you
Molly
Magnet
Bournemouth Magnet - great experience
We recently had a kitchen designed and supplied by The Bournemouth branch of Magnet. Our designer Belinda was fantastic; she took the time and trouble to understand our needs and the specific challenges of the space. She had some great design ideas and cost saving tips. Now fitted, we are delighted with the result and very happy with the quality of the kitchen. We felt fully supported by the team at Bournemouth who went the extra mile to meet our fitting schedule. We do not hesitate to recommend a Magnet kitchen, and Belinda as a kitchen designer.
5 July 2026
Unprompted review
Reply from Magnet Kitchens
Hello Steve!
We're delighted to hear you're so pleased with your new kitchen! It's wonderful that our designer took the time to understand your needs and offered great ideas. We're also happy that our team went the extra mile to meet your schedule.
Once your project is complete, please feel free to share any photos with us which we would love to feature as a case study across our website and on social media. You can send them to us at casestudies@magnet.co.uk or simply tag us on social media using our hashtag #MyMagnetKitchen.
Thanks again and have a wonderful day,
Molly
Magnet
Kitchen Overhaul
After a large extension on our house, we visited many kitchen suppliers and found Magnet, at Branksome, super helpful. In particular, Belinda, who went far beyond the requirements of a Sales Executive. In truth, she was amazing. Her product knowledge, and patience, were second to none. I'd also like to mention Taylor as she, too, gave first class support. We would definitely recommend them and would certainly use them again, in the future.
5 July 2026
Unprompted review
Reply from Magnet Kitchens
Hi June!
We're so pleased to hear about your positive experience with our team at Branksome! It's wonderful to know that our colleagues provided such exceptional support and product knowledge. We truly appreciate your high recommendation and look forward to assisting you again in the future.
Once your project is complete, please feel free to share any photos with us which we would love to feature as a case study across our website and on social media. You can send them to us at casestudies@magnet.co.uk or simply tag us on social media using our hashtag #MyMagnetKitchen.
Thanks again and have a wonderful day,
Molly
Magnet
Terrible service from the start
Terrible service from the start! If I could give zero stars, I would! No wonder it’s closing.
4 July 2026
Unprompted review
Reply from Magnet Kitchens
Hello Steven,
I’m really sorry to learn about your experience, this is not the service we strive to achieve and would like to look into how we can put it right. If you haven’t already, please could you send an email to our Customer Care team at ccenquiries@magnet.co.uk including a copy of your review, your name, address and any order references and we will do all we can to help.
Thank you
Molly
Magnet
Marco and the team at Bournemouth…
Marco and the team at Bournemouth Magnet were excellent. From our first visit to the showroom Marco helped us with our decisions and gave us helpful advice on our kitchen fit. The fitters were a pleasure to have in our home and were always bright and cheerful. Overall a great experience from start to finish with would thoroughly recommend Magnet Bournemouth. Thanks to everyone involved including the worktop guys!
20 May 2026
Unprompted review
Reply from Magnet Kitchens
Hi Sara!
We're so pleased to hear about your excellent experience with our team! It's wonderful that our designer provided helpful advice and that the fitters were a pleasure to have in your home. We appreciate your recommendation!
Once your project is complete, please feel free to share any photos with us which we would love to feature as a case study across our website and on social media. You can send them to us at casestudies@magnet.co.uk or simply tag us on social media using our hashtag #MyMagnetKitchen.
Thanks again and have a wonderful day,
Molly
Magnet
I order kitchen spares as the Magnet…
I order kitchen spares as the Magnet units I have wall mounted failed and the doors fell off. No local outlet anymore, so went to one in Sale Greater Manchester. Response to enquiry slow, payment option not secure so had to pay in branch. Now one full month later nobody got in touch to update me on the order and collection. Very poor level of customer service so far.
2 July 2026
Unprompted review
Reply from Magnet Kitchens
Hi Max,
Thank you for taking the time to leave us a review.
I’m really sorry to learn about your experience, this is not the service we strive to achieve and would like to look into how we can put it right. If you haven’t already, please could you send an email to our Customer Care team at ccenquiries@magnet.co.uk including a copy of your review, your name, address and any order references and we will do all we can to help.
Thank you
Molly
Magnet
I have just had my kitchen installed by Magnet at Banbury
I have just had my kitchen installed by the Magnet team in Banbury.
I have been very impressed with the design, quality of the units and the installation.
I was lucky to have a good designer who understood just what I wanted. Nothing was ever too much trouble and queries dealt with very quickly and I felt supported through out, thank you Chris.
The installation went very well, there were extra jobs required. All done with great skill. I was kept updated throughout and any questions dealt with straight away. Thank you Lee for your skill, hard work, calmness and can do attitude.
GOOD JOB!!!! I have my perfect kitchen!
100% recommendation from me.
1 June 2026
Unprompted review
Reply from Magnet Kitchens
Hi Maria,
We are so happy to hear that you are delighted with your new kitchen! It's wonderful that the design, quality, and installation met your expectations. We are glad the team was supportive and that the installation went very well. We appreciate your recommendation!
Once your project is complete, please feel free to share any photos with us which we would love to feature as a case study across our website and on social media. You can send them to us at casestudies@magnet.co.uk or simply tag us on social media using our hashtag #MyMagnetKitchen.
Thanks again and have a wonderful day,
Molly
Magnet
Great customer service!
We had a follow-up appointment today with Klaudia from Magnet - Plymouth. She was professional, knowledgeable & helpful throughout & listened carefully to our requirements for our new kitchen. A great experience so far. A+
2 July 2026
Unprompted review
Reply from Magnet Kitchens
Hi Matt,
It's wonderful to hear that your experience has been so positive! We're delighted that our colleague was professional, knowledgeable, and attentive to your kitchen requirements. We appreciate you sharing your great experience with us.
Molly
Magnet
It was awful to have someone confirm an…
It was awful to have someone confirm an appt in the morning for the afternoon only for them to ring two hours later and tell me they couldn’t come as they were being made redundant . Poor poor management . Poor staff hope they find somewhere else to work
30 June 2026
Unprompted review
Reply from Magnet Kitchens
Hi Diana,
We are truly sorry to hear about the last-minute cancellation and the circumstances surrounding it. If your order is affected by a store closure, you don't need to worry – you'll continue to be fully supported. Your order will be looked after by another nearby Magnet showroom, and the team will contact you directly to explain everything. If you'd like us to check anything in the meantime, please don't hesitate to contact our Customer Care Team at ccenquiries@magnet.co.uk
Thank you
Molly
Magnet
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