Magix Reviews 

Good but I do not know how I can come in into my Magix account. Plesae help!

Excellent product with "experienced" features

I was impressed my query was responded to so rapidly. I was also very grateful the information I was provided by your representative was extremely helpful!

Terrible software. Several times my new pc crashed because of this software. Always problems , problems and problems with this magic video de luxe . Don't buy this.

Magix osti Sony Vegas editointiohjelmat, muutamassa vuodessa koko Sony Vegas editointi ohjelmat oli tuhottu. enää niillä ei ole mitään virkaa.
Magix bought Sony Vegas editing software, within a few years the entire Sony Vegas editing software was destroyed. They no longer have any function.

Ei mistään löydy enää movie studio platinum 17 kaltaista editointi ohjelmaa. Joku movie studio ohjelma löytyy, mutta sillä ei ole mitään tekemistä movie studio platinum 17 kanssa. Teidän ohjelmat on kyllä Suomenkielisiä, mutta ohjelmanne on oikea sekasotkuja
There is no editing program like movie studio platinum 17 anywhere anymore. There is some movie studio program, but it has nothing to do with movie studio platinum 17. Your programs are in Finnish, but your program is a real mess.

I have been a loyal customer of Vegas software for over a decade, starting with Studio which I was very happy with, then one day I was tempted to upgrade to the Pro version which was 19 at the time and have had problems ever since.
On Vegas Pro 19, the rendered audio channel often added a click at the end of the clip, which I had to edit out every time. I lived with it, but was them advised that they were aware of the problem, but that this had been fixed in version 22, so invested yet again in the next version.
What a mistake!
I now don't have the click, but have a sudden blank in the audio, part way through several clips.
As if that wasn't bad enough, I now cannot input any of my videos from my Panasonic camera, with the m2ts format - it inputs tha audio, but not the video.
After many hours of editing my latest video, I went to render it onto my Blu-ray disc, and the Blu-ray option has been removed. I complained about this on the Helpdesk, and was told that the Burn Blu-ray command had been removed - thanks a bunch.
Normally when you UPgrade to a new software version, you expect to get enhanced functions, not removal of important commands or functionality.
The only option I was offered was to ask for a refund.
Customer focused Companies correct faults then issue free patches - not make you buy the next version!
Be warned.

I rely on you , cause you make my life easier

Precise and attentive support to the customer's needs from a company whose products are sold with a truly remarkable quality-price ratio: their support adds considerable value.

Stay away from this sit it’s a rip-off site paid for two coffee mugs still not got the Them and don’t think I will the add was on Facebook

I have been a magix customer since 2007 and they are the only company that I'll continue to purchase my music making software and other software from.

The fact that everything I need is in one place and secured while stored as a backup in case I forget something

I had a difficult problem with activating an account that was many years old, and no way of finding either the email or password.
Within a couple of hours I was logged on and the email address had been updated.
Superb service from the Magix Support people.

Recently I bought "Save you Video's" for € 50,-. A few days later the price was € 30,-. It took me just one (kind ;-) ) mail to their service desk to be refunded for the difference just a few days later. I love the fact they didn't stall, or in any other way gave me a hard time to deal with this issue. Rare. Thanks very much!!

I didn't realise I had subscribed just want to cancel it but there is no way to get in touch to get this sorted

Prompt reaction and correct advice and

Downloads are very poor ... Trying to get the free downloads ... Then they send you the link to then be told its not Microsoft ... I hope people DONT USE Magix Music Maker ... I wont use them again

Magix always responds in no more than a day. Customer service is excellent. If there's an issue with billing and you can prove your position with receipts/SN etc. You can count on a prompt refund. Even product issues are addressed in a timely manner. If they don;t know or haven;t seen your issue they'll say so, not BS you. It took their service people and me about three days to figure out that Pro Writing Aid decides it owns the screen and Magix products wouldn't open their drop down menus. No big deal, since I don't plan on correcting grammar in a DAW. And at least they worked with me.

I have been using multiple Magix products since 2000. Their products and their support are excellent.

Amazing Company.. After 20 years they are still managing my software online for me, and everything still works flawlessly.