Magic Stitches Reviews 

278
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I couldn't recommend more! I brought to Magic Stitches, my very intricate lace wedding dress with quite a few alteration requests. The service was fantastic, nothing was too much and they explained/ad... See more

Rated 5 out of 5 stars

I cannot recommend Magic Stitches enough. Having brought my wedding dress in for alterations the process was perfect from start to finish. Roberta has been helpful arranging all appointments, commun... See more

Rated 5 out of 5 stars

What a perfect experience from the re designing my dress to fit me perfectly. On the last dress fit we had tweaks and tucks and nothing was to much trouble magic stitches went above and beyond to ensu... See more

Rated 5 out of 5 stars

Magic Stitches made me feel like a VIP as soon as I walked through the door. Their attention to detail is fantastic and they made sure I was happy and comfortable throughout the entire experience. The... See more

Company details

  1. Clothing Alteration Service

Written by the company

Welcome to Magic Stitches, UK's No.1 Bridal Atelier and the most highly acclaimed and top-rated bridal alterations atelier in the world. With an unrivalled reputation for excellence, we take pride in transforming wedding gowns into unforgettable works of art. Our dedicated team of skilled seamstresses and designers is committed to delivering unparalleled craftsmanship, ensuring that every bride feels like a true enchantress on her special day. UK's No.1 Bridal Atelier Our meticulous craftsmanship and attention to detail have earned us the reputation as the top choice for achieving flawless fits and unparalleled elegance. Discover the transformative power of our services and experience the confidence that comes with wearing garments tailored to perfection.


Contact info

4.8

Excellent

TrustScore 5 out of 5

278 reviews

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4.8

All reviews

(278)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Honestly a terrible experience

Honestly a terrible experience. I felt rushed and ignored. The staff didn’t listen to anything I said and just kept telling me it looked fine when it clearly didn’t

17 May 2025
Unprompted review
Magic Stitches logo

Reply from Magic Stitches

This is a false review as we have checked our systems to find any account of this name, and there is no record. 7 reviews have been left within a few days that are clearly from the same person.

Writing fake reviews (called ‘astroturfing’) is illegal in the United Kingdom. The law falls under the Consumer Protection from Unfair Trading Regulations 2008. This particular directive prohibits the undertaking of unfair commercial ‎practices in Britain.

Rated 1 out of 5 stars

I don’t normally leave reviews but I…

I don’t normally leave reviews but I have to this time. Paid a lot for something that just wasn’t done properly. Hem was uneven and they didn’t seem to care when I pointed it out.

2 May 2025
Unprompted review
Magic Stitches logo

Reply from Magic Stitches

This is a false review as we have checked our systems to find any account of this name, and there is no record. 7 reviews have been left within a few days that are clearly from the same person.

Writing fake reviews (called ‘astroturfing’) is illegal in the United Kingdom. The law falls under the Consumer Protection from Unfair Trading Regulations 2008. This particular directive prohibits the undertaking of unfair commercial ‎practices in Britain.

Rated 1 out of 5 stars

Waited weeks for my dress and when I

Waited weeks for my dress and when I finally picked it up it still didn’t fit right. Had to take it somewhere else last minute. Waste of time and money

14 May 2025
Unprompted review
Magic Stitches logo

Reply from Magic Stitches

This is a false review as we have checked our systems to find any account of this name, and there is no record. 7 reviews have been left within a few days that are clearly from the same person.

Writing fake reviews (called ‘astroturfing’) is illegal in the United Kingdom. The law falls under the Consumer Protection from Unfair Trading Regulations 2008. This particular directive prohibits the undertaking of unfair commercial ‎practices in Britain.

Rated 5 out of 5 stars

I came with my daughter and she was…

I came with my daughter and she was made to feel so special and welcome. Her dress looked perfect and so seamless even with having lost weight so her dress needed taking in quite a lot. Would highly recommend magic stitches. Thank you so much!

6 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, extremely welcoming and instantly put at ease and made to feel confident. My wedding dress fits perfect! Couldn’t recommend enough!!

3 May 2025
Unprompted review
Rated 5 out of 5 stars

Perfect alterations

Very thorough with the alterations, the dress fits like a dream. I would definitely recommend Magic Stitches to everyone. Thank you so much x

2 May 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic experience with magic…

Fantastic experience with magic stitches. I could no longer attend my appointment and they were very accommodating and managed to rearrange with late notice. The quality of the work on the dress was top tier, I had an entire seam taken out and they did some beautiful and intricate stitching. lovely atmosphere, never feel rushed.

26 April 2025
Unprompted review
Rated 5 out of 5 stars

They saved the day!

They saved the day!! Another seamstress did the alterations on my dress originally and convinced me that nothing more could be done. My gut told me otherwise and Magic Stitches managed to fit me in 3 days before my wedding and saved the day!! Could not be more thankful. They listened to my concerns and fixed the issues that apparently hadn’t been fixable before then! Could not recommend them more! Wish I could give more than 5 stars!

8 April 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service!

Outstanding service!! Adam and Roberta were friendly, helpful and went above and beyond. They made me feel like their top priority.

The stitching is flawless, and the overall quality of the work is outstanding.

Would not hesitate to come back here in an instance. Thank you so much, I couldn’t be happier with my dress!

8 April 2025
Unprompted review
Rated 5 out of 5 stars

Perfect service

I couldn’t rate Magic Stitches enough! I came for my bride alterations and was so nervous, as my dress didn’t fit. From start to finish, Adam, Roberta and the team were amazing and my bride alterations were perfect! Thank you so so much for your fabulous service.

31 March 2025
Unprompted review
Rated 5 out of 5 stars

Wedding Dress Alteration

I had my wedding dress altered by Adam at Magic Stitches. Both Adam and Roberta were very helpful and made alterations to my dress at short notice.

The end result of my dress was perfect and every change I requested was made as discussed. I would highly recommend Magic Stitches for wedding dress alterations.

28 February 2025
Unprompted review
Rated 5 out of 5 stars

5* everything

Contacted magic stitches on Monday needing alterations to a dress for an event the same week. They booked me in the same day and made the alterations for Wednesday. Amazing service, friendly and professional people, gorgeous shop and my dress is perfect. Thanks so much. Will be back and recommending.

26 March 2025
Unprompted review
Rated 5 out of 5 stars

A great experience and support with the…

A great experience and support with the dress. The alterations are perfect and they expertly demonstrated how to bustle and checked that the bridesmaids could do it. They also offered to help steam the bridesmaids dresses. An expert service, thank you!

14 February 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely faultless service.

Absolutely faultless service.
Adam completed a BIG job on my wedding dress and the end result was fantastic, my dress fitted like a glove. Would 100% recommend!

8 February 2025
Unprompted review

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