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Review summary
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Offers great Magazine Titles. Easy to place orders BUT on the Introductory Offer, there are no specific dates for when the offer ends and the Direct Debit 'kicks in'.
Company replied
I am new to ordering magazines online but after a few stops and starts was able to order what I wanted . Now I know what is involved and saw the huge array of possible magazines I will return to the... See more
Creating a subscription is simple. Unless I missed it, the one question that was not jumping out from the page was the next publication date and which issue number would the first one posted to me
Company details
Information provided by various external sources
Welcome to magazine.co.uk - the UK’s best-loved magazine subscription website. A place where you are free to fulfil your interests and ignite your passions through intriguing reads and fabulous glossies. With our extraordinary range of magazine subscriptions, it is easier than ever before to find your ideal reading companion.
Contact info
31 London Road, RH2 9SS, Reigate, United Kingdom
- enquiries@magazine.co.uk
- www.magazine.co.uk
4.1
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 24 hours
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Charged me twice and no refund
I've ordered 6 months subscription for Period Living magazine and given bank details for direct debit. However, the Magazine.co.uk created 2 separate direct debits and took two payments! I've emailed them numerous times, asking them to refund me for the second subscription which I never ordered but haven't received any response. After cancelling one of the direct debits, I've received notification that I will not receive any more magazines. Please can someone have the decency to communicate properly and refund me the amount which I am owed?
5 January 2025
Unprompted review
Reply from magazine.co.uk
Good morning,
Thank you for your message and we're sorry to hear that you've had trouble.
It sounds like you have been speaking to the publisher directly (Magazines Direct) as we don't seem to have previous correspondence from you.
It looks like your order placed on 05/01/25 has two subscriptions for Period Living, which is why the publisher has set up two subscriptions and payments. You may have added this item to your basket twice in error.
As the publisher handles Direct Debit payments directly, we unfortunately cannot action any refunds from our side. But we will contact their escalation team and ask them to assist you further here.
Best wishes,
The magazine.co.uk team
These lot don't deliver your magazine…
These lot don't deliver your magazine and then cancel your a/c. Then they take more money out from your Direct Debit without permission. I informed my bank immediately about these scammers.
10 February 2025
Unprompted review
Reply from magazine.co.uk
Hello,
Thank you for your feedback and we're sorry to hear that you've had trouble with your subscription.
It doesn't look like we've had previous correspondence from you, so it sounds like you have been speaking with the publisher (Magazines Direct) up until now. They also handle both the delivery of each magazine and the Direct Debit payment associated with the order.
Should you require further assistance, please contact enquiries@magazine.co.uk and we can escalate this to the publisher's team for you.
Best wishes,
The magazine.co.uk team
Missing Issue
When i did not receive Feb issue, another was sent out immediately
22 January 2025
Unprompted review
Making a subscription to the magazine…
Making a subscription to the magazine was easy and the magazine arrives on time every month
17 February 2025
Unprompted review
Try the used car section
I use the used car section all the time it has a lot of cars and budgets but they still owe me £40
14 February 2025
Unprompted review
Easy to use site
Easy to use site. Treated myself and friends quite quickly. Good service too.
21 December 2024
Unprompted review
Easy ,simple instructions and very…
Easy ,simple instructions and very straightforward. Thank you .
10 February 2025
Unprompted review
Difficult to place order
Difficult to place order. One of us was doing something wrong
5 February 2025
Unprompted review
great magazine
great magazine, deilvered on time, bright colourful factful appealing to children and young people
4 February 2025
Unprompted review
The best model railway magazine on the…
The best model railway magazine on the market in the UK - excellent layout reviews; incisive product reviews and no doubt the only magazine you really need to keep up with events and product reviews.
23 January 2025
Unprompted review
Country Living was the best read.
Country Living was the best read of any magazine I have enjoyed in a long while. It had so much interest, the colouring was pleasant on the eye, the price was well worth it.
24 January 2025
Unprompted review
Really happy with the service
I’ve found some amazing deals here and am extremely happy with the subscriptions I have made. It is so exciting when it is delivery day and I haven’t been disappointed yet!
1 February 2025
Unprompted review
I would give this Company zero stars if…
I would give this Company zero stars if it was an option! Paid for an annual subscription, money was taken immediately. After waiting serval week and not receiving any magazine I attempted to find out what was going on. What a painful task that turned out to be. No record of any subscription despite payment being taken. Would advise buying magazines from WHSMITH. Don’t throw money away attempting to buy a subscription! So very disappointing!!!
7 January 2025
Unprompted review
Reply from magazine.co.uk
Dear Darren,
I am very sorry to hear of this experience and the frustration this has caused.
I can see that you have contacted our customer services team and they have confirmed that your order was sent to the publishers on the 13th of January for processing. Please be assured that we will investigate this with the publishers and get back to you within the same email thread as soon as we have a response.
Best Wishes
The magazine.co.uk team
reasonable offers
29 January 2025
Unprompted review
Very easy to order and great price.
Very easy to order and great price.
28 January 2025
Unprompted review
I am frustrated
I am frustrated. I subscribed for 6 months in November 2024. I received my January issue. In the meantime I emailed to say I would like my subscription cancelled but at the end of my 6 month period. I have not received my Feb issue when the publisher release date was mid January. Emails to customer service with no response. Can somebody please sort this for me.
Update - helpful response from Adam @ magazine.co.uk - hopefully all sorted but will update this ticket accordingly when it has been.
27 January 2025
Unprompted review
Reply from magazine.co.uk
Dear Lee,
I am very sorry for the frustration this has caused. I can see that you have contacted our customer services team via enquiries@magazine.co.uk. We will reply to you in that same email thread to request a little more information and then contact the publisher directly to establish how this will be resolved. As soon as we have any further information we will come back to you.
Best Wishes
The magazine.co.uk team
Misleading Website
I signed up for a trial and after I paid I realised that there some resctrions and I have to pay for an extra subsricption which it wasn't mention it in the website.
27 January 2025
Unprompted review
Reply from magazine.co.uk
Dear Moni,
Thank you for your feedback. Please be advised that the follow-on price for a direct debit subscription is always shown in the basket before checking out at which point you are free to remove it from your basket if you decide you do not want to make the purchase.
A direct debit is a secure and continuous payment method but you are under no obligation to continue with the full-term subscription once the trial period is finished. If you wish to do so you are free to contact the publisher to request a cancelation of the subscription anytime before it auto-renews. We also recommend contacting your bank when cancelling to ensure that no further payments are taken.
Best Wishes
The magazine.co.uk team
It was easy to access and use
22 January 2025
Unprompted review
Always full of great information
Always full of great information & updates on all new things coming out.
20 January 2025
Unprompted review
Regular delivery a sensible price.
19 January 2025
Unprompted review
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