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Made-in-China.com Reviews 

1,176
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 188 reviews, reviewers had a great experience with this company. Customers frequently praise the extremely helpful, polite, and professional staff members for making daily business interactions exceptionally smooth, pleasant, and highly productive. Many people also genuinely appreciate the massive selection of quality items, secure online transactions, and the prompt, friendly assistance provided during purchases. Some reviewers were not happy with the noticeable lack of assistance regarding dispute resolutions, issues with inventory, and unhelpful support teams. Consumers clearly mentioned persistent difficulties concerning poor after-service support, unresolved issues involving problematic transactions, and delayed email responses when seeking necessary help.

What people talk about most

Product

Consumers find product to be ambiguous, experiencing a mix of satisfaction and severe disappointment. While... See more

Service

Users describe ambiguous interactions with service, reflecting sharply contrasting experiences across the... See more

Staff

Reviewers highlight positive aspects of staff, noting that workers are very professional and helpful.... See more

Customer service

People report ambiguous experiences with customer_service. While many reviewers praise support agents for... See more

Quality

Customers consistently note ambiguous experiences with quality, reflecting a high level of disagreement.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Dean Douglas seeking a one-off Sample 96ounce solid bronze casket SOVEREIGN so far has been assisted to obtain quotes how ever some company's are just replying to my email without any content,,no... See more

Rated 4 out of 5 stars

Communication was good and timing for products and delivery was as stated. Was a little disappointed with size but I didn't notice that they were smaller than I thought. Products were of good quality... See more

Rated 4 out of 5 stars

Product is good. Interaction and feedback from agent was excellent. Service was good. Only the payment system i battled with a little. Happy overall.

Rated 5 out of 5 stars

I bought a sample t-shirt directly from Yuedong to South Africa. The communication was immediate and addressed my needs. We used English language. I love the fact that even when we continued our... See more


Company details

  1. Online Marketplace
  2. e-Commerce Solution Provider

About Made-in-China.com

Written by the company

About Made-in-China.com

Made-in-China.com was established in 1998 and is developed and operated by Focus Technology Co., Ltd. It is a leading B2B e-commerce platform in China, providing global buyers with high-quality Chinese products and reliable suppliers, as well as secured online trading service.

source on Made-in-China.com

What can you get through Made-in-China.com?

* A vast selection of curated products

From clothing and accessories to large machinery and industrial goods, the platform lists 45,000 categories and 70 million products for you to choose from.

* Customization options to meet personalized purchasing needs

Accepts processing with provided designs, samples, or materials.

* Enhance your product price competitiveness

Factory-direct prices from original manufacturers ensure generous profit margins.

* Bestsellers list to stay updated with the latest market trends

Get a clear view of the most in-demand products.
🏆 Access The List

* Verified suppliers by third-party agencies

Suppliers marked with verification badges have been authenticated by third-party inspection agencies such as SGS, Bureau Veritas, TÜV Rheinland, and CTI. You can view the certification reports in the supplier's store, which include basic company information, production capacity, trading capabilities, service quality, quality control, and R&D capacity.
✔️ Learn More About Audited Supplier

* Secure Transaction Service

Made-in-China.com's Secure Transaction Service (STS), ensure the safety of your funds and on-time delivery.
🔗 Search for products supported by the STS service.

Contact info

Promotion box for Made-in-China.com

🔥 Golden Sourcing Season is Live!

Factory Prices, Secured Transactions, Fast Shipping

3.8

Great

TrustScore 4 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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3.8

All reviews

(1,176)

249 reviews in the last 12 months

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Rated 3 out of 5 stars

Leather Sandals gents.

Long delay with delivery and was not clear where goods despatched from.
Ordered gents "Leather Sandals" and at £35.00 ( 50% sale price),and in fairness they arrived via yodel after long varied transit journey.
Price included delivery cost.
Fit well and are as described so good so far.
Time will tell lol

14 July 2025
Unprompted review
Made-in-China.com logo

Reply from Made-in-China.com

Dear Mr. Alan Brown,
Thank you very much for your review and for sharing your experience.

You're absolutely right — international shipping can sometimes take longer due to transit procedures and customs clearance.

If you prefer faster delivery in the future, we recommend discussing express shipping options such as UPS Worldwide Saver or FedEx International Priority Freight with the supplier before placing your order. These methods typically deliver within 3 business days.

If you're looking for a balance between cost and speed, it's always a good idea to negotiate shipping terms with the supplier. And of course, if you need any assistance, feel free to contact our online customer service team — we’re here to help!

Made-in-China.com Service Team

Rated 2 out of 5 stars

Stay away from these machines

These machines are extremely poor quality - the display has blurred resolution
the fees are not displayed
we were short changed in Tangier and the hotel where it was placed could do nothing about it
cannot recommend these machines from a consumer standpoint or that of a service provider
poorly made rubbish

18 May 2025
Unprompted review
Made-in-China.com logo

Reply from Made-in-China.com

Hi henry cussell,

We’re truly sorry to hear about your negative shopping experience.

Could you please confirm whether your purchase was made through Made-in-China.com? If the product was indeed ordered via our platform and has obvious quality defects, you may submit a complaint online.(https://sourcing.made-in-china.com/complaint/)
Our after-sales team will assist you in coordinating with the supplier to seek a resolution.

Made-in-China.com Service Team

Rated 1 out of 5 stars

Poor quality product that you can…

Poor quality product that you can guarantee will fall apart and corrode within a year or two avoid at all cost !! Definitely better off spending a little bit more and getting a product that’s been manufactured in the uk we have bought many products made in china that have given us very poor results.

6 July 2025
Unprompted review
Made-in-China.com logo

Reply from Made-in-China.com

Hi Graham,
We’re very sorry to hear about your unpleasant shopping experience.

Could you please confirm whether your purchase was made through Made-in-China.com? If the product was indeed ordered via our platform and has obvious quality defects, you may submit a complaint online.(https://sourcing.made-in-china.com/complaint/)
Our after-sales team will assist you in coordinating with the supplier to seek a resolution.

Made-in-China.com Service Team

Rated 1 out of 5 stars

Bought a shockwave device for $2000…

Bought a shockwave device for $2000 from Solana Beauty Tech. The web page stated it had a 1 year warranty. It stopped working after 6 months. Contacted the company communicated with a Clara Wei. They have been stringing me along and made a comment that makes me think they are trying to get out of honoring their warranty.
Then I tried to file a complaint with “Made in China” and was just frustrated to no end by the malfunctioning website.
So I don’t know if my complaint went thru. Am I screwed out of 2 grand?

23 June 2025
Unprompted review
Made-in-China.com logo

Reply from Made-in-China.com

Dear Rick McGee,

We're truly sorry to hear about the issue you've encountered, and we completely understand your frustration.

We encourage you to submit an online complaint through Made-in-China.com (https://sourcing.made-in-china.com/complaint/) so our dispute resolution team can assist both you and the supplier in resolving the matter. Our goal is to help facilitate fair communication and find a proper solution as quickly as possible.

If you need help submitting the complaint, please feel free to contact our online customer service team at any time.

Made-in-China.com Service Team

Rated 1 out of 5 stars

NEVER RECIEVE MY PRODUCTS AND MONEY

NEVER RECIEVE MY PRODUCTS, NEVER RECIEVE MY MONEY BACK

3 June 2025
Made-in-China.com logo

Reply from Made-in-China.com

Dear Mr. Diep,
We’re very sorry to hear about the issue with your order and sincerely apologize for the inconvenience caused.

We have checked the shipping status of your order and found that your package is currently stuck at Mexican customs.

We recommend that you contact DHL by phone to assist with the clearance process.
If any documents are required for customs clearance, please make sure to request them from the supplier as soon as possible.

Made-in-China.com Service Team

Rated 1 out of 5 stars

I never received my order and your…

I never received my order and your asking me to do a review
The most terrible experience ever!!!

2 June 2025
Made-in-China.com logo

Reply from Made-in-China.com

Dear Quinn Mckinzie,
We’re truly sorry for the inconvenience and the unsatisfactory experience you've had.

Upon checking your order, the latest logistics update shows that the goods cleared customs on May 24 and are currently in transit within the United States.

Please continue to monitor the tracking updates through your order dashboard. If you have any questions or need further assistance, feel free to contact the supplier directly or reach out to our online customer service team. We're here to help.

Made-in-China.com Service Team

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