macs4u.com Reviews 3,206

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I've purchased 4 refurbished computers from Macs4u over the years. They stand by their products and offer super quick and amazingly accurate tech support. My latest buy, a 2019 iMac, arrived in less t... See more

Rated 3 out of 5 stars

My computer came on time and well packaged, as advertised. However, am having a heck of a time getting my information transferred over. I have run migration assistant 4 times now, and spent hours on... See more

Company replied

Rated 5 out of 5 stars

I was so very pleasantly surprised when I opened the box to find what looked like a brand-spanking-new iMac! One would never know it was already five years old as it was in "factory new" condition.... See more

Rated 5 out of 5 stars

This is the 4 th piece of equipment I have bought from Macs4u.com. Maybe it’s their midwestern base but I have never been dissatisfied, disappointed or anxious about any of the 4 transactions. The bo... See more

Company details

  1. Computer Store
  2. Computer Accessories Store
  3. Electronics Store

Written by the company

Why compromise? Macs4u offers a wide range of computers: refurbished MacBook Pro, MacBook Air, MacBook including M1 models, iMac, MacMini as well as Apple accessories. Owning an Apple device is within your reach, as our unbeatable prices allow you to own one of these powerful machines, with our excellent customer service ensuring a smooth transaction and a reliable after-sales support. Macs4u offers the largest selection of refurbished late model Macs at prices that make you smile. You have our guarantee that we only provide the highest quality Apple-certified refurbished products in our listings. With our extended warranty, layaway plans, and easy instant financing options, you can get a MacBook no matter of your budget. Our personal service helps you select the right model (no one works on commission here) and we are here to support you while you are enjoying your Mac. Our warranties keep you covered. One year warranty included on all computers and offer optional accident protection plans. We have partnered with Trustpilot since 2014, all reviews about us have been verified and administered by them on this site. We deal exclusively in Apple products. All our technicians are Apple certified, so no short-cuts here. We are here for you, so please be in touch if we can provide you with more details. Thanks


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 100% of negative reviews

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Rated 3 out of 5 stars

Customer loyalty has no value

My latest purchase was my 5th Mac from this company. I also steared my daughter to the company for her Mac. I missed a click or some option to purchase a $40 dollar item for $10......I asked if they could come through for the $10 price....apparently customer loyalty means little to Macs4U. Now it's not the money but the principle of it. Be cause of a $30 shot that would definitely break Mac4U's bank, I will be sure to shop else where for my company's next set of Macs. $30 bucks?? Really?

13 January 2023
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Reply from macs4u.com

Hi John,
Thank you for being a long time customer of Macs4U and for providing feedback on your most recent purchase. We are sorry to hear that you are not fully happy with your last purchase.
We pride ourselves of providing high quality computers at the best prices while including standard bonus features like a hardshell with the purchase of every laptop. At times we provide additional special deals, like the Anker Hub mentioned. When adding a laptop to the shopping cart, this option is automatically displayed.
Once the order has been dispatched, the special is no longer available. We cannot retroactively apply specials after a product has been shipped.
We hate to lose you as a customer over this, and will try to reach out to you personally as well.
Thanks again

Rated 5 out of 5 stars

Macs4u Are There For You

If you want personal shopping experience with a knowledgeable person who cares then Macs4u are the ones to shop with. Their customer service is above and beyond what you'll ever get from anyone or any company. And they are in Minnesota. I would do business with them again if need be. Trust them I do.

27 December 2022
Rated 5 out of 5 stars

Great price for a MacBook Pro!

Great price for an excellent used MacBook Pro. This is my second MacBook purchase from Macs4u in 5 years. The other is still going and I use it regularly at my work office and the latest at my home office.

8 December 2022
Rated 5 out of 5 stars

This is the 4 th piece of equipment I…

This is the 4 th piece of equipment I have bought from Macs4u.com. Maybe it’s their midwestern base but I have never been dissatisfied, disappointed or anxious about any of the 4 transactions. The boss and his team members are over the top helpful and the products are exactly as advertised. Mary Sue, Maryland

19 December 2022
Rated 5 out of 5 stars

GREAT PRODUCT & CUSTOMER SERVICE

More than pleased with my Macbook Pro! Like new! Came with a case and charger, and customer service was excellent. I received a call letting me know when it would ship, answered almost immediately when I messaged in a question- communication was top notch. Highly recommend!!!

14 December 2022
Rated 5 out of 5 stars

This team is knowledgeable

This team is knowledgeable, thorough and clear with communication. Their prices are reasonable too. For years I've gone to them for all of my lightly used computer needs.

I've not ever been disappointed with them.

10 October 2022

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