Machine-DRO Reviews 

119
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 81 reviews, reviewers overwhelmingly had a great overall experience with this company. Customers consistently praise the outstanding build quality of the precision tools, noting that everything arrives securely packaged and fully protected for transit. People find the online purchasing process exceptionally smooth, frequently mentioning the remarkably fast shipping times, reasonable prices, and incredibly reliable assistance provided by the helpful team. However, some reviewers were not entirely happy with occasional delivery delays or frustrating communication issues experienced with external courier services. Consumers also pointed out a few minor practical inconveniences such as missing small installation hardware parts or item descriptions that needed further clarification.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting fast shipping times and... See more

Quality

Users describe positive interactions with quality, expressing strong satisfaction with well-engineered and... See more

Service

Consumers find service to be exceptionally satisfying, frequently highlighting helpful, informed, and... See more

Price

Reviewers highlight positive aspects of price, expressing strong satisfaction with great and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have always found this company dependable as they sell good quality products. The items always arrive safe and securely packaged. I have just bought an Edge Technology indicator holder off th... See more

Rated 5 out of 5 stars

It’s hard to find a company that has old fashioned customer service. After calling the customer service team , My query was dealt with immediately, I ordered... See more

Rated 5 out of 5 stars

I have had enough of ebay calipers, so decided to try a bit upmarket but not go mad. I bought a set of Machine-DRO's own brand calipers this time. The transaction was easy and the calipers arrived... See more

Rated 5 out of 5 stars

Machine DRO went above and beyond to get me back up and running again after my local DPD depot failed to deliver. Once I alerted them to my problems with the courier they immediately contacted DPD... See more


Company details

  1. Tool Store

Written by the company

At Machine DRO, we specialise in supplying an extensive range of high-quality Digital Readout (DRO) systems for machine tools and woodworking machinery. Our products include our own premium M-DRO brand, alongside trusted names such as Easson, Newall, Mitutoyo, Acu-Rite, and Wixey.With our head office and engineering facilities based in the United Kingdom, we are committed to providing the reliability and durability expected of UK manufacturing, while maintaining highly competitive pricing to meet the needs of our customers.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

119 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(119)

75 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pleasant Experience

My experience was pleasant in each step.

The customer service was very helpful, responsive, and informative. Providing options and updates along the way.

The process was very easy, and the delivery was smooth and quick.

Would definitely recommend!

16 February 2026
Unprompted review
Rated 5 out of 5 stars

Reliable

This Mitutoyo vernier is the best I have used to date. There are three in the workshop, but this one is smooth and completely accurate. It arrived well packed and in good order. Good experience buying from you some years ago. Thank you very much.

30 January 2026
Rated 5 out of 5 stars

It’s hard to find a company that has…

It’s hard to find a company that has old fashioned customer service. After calling the customer service team , My query was dealt with immediately, I ordered my new mitutoyo vernier , it arrived the following day . The vernier was a mitutoyo genuine article as promised . Thank you so much .ray

28 January 2026
Rated 5 out of 5 stars

I used MDRO many years ago for my first…

I used MDRO many years ago for my first DRO ON MY mill. It has proved a very good asset.
I have now replaced my mill and a new DRO and the service was excellent and from what I have read in the comprehensive manual it is written by an English speaking engineer…..thanks

21 January 2026
Rated 5 out of 5 stars

Machine dro experience👍

I have now fitted the DRO to my myford super 7 and it is a fantastic piece of kit. The instructions are very clear along with the photographs.would highly recommend buying this product from MACHINE-DRO.

13 January 2026
Rated 4 out of 5 stars

It could have been better as I needed…

It could have been better as I needed to screw the kit on to my lathe and the design was not really for that but I fiddled it, but it would have been nice to be able to take the top off screw the base down and screw the top back on, but if was all made back to front, still it works and does the job so thank you.mw

12 January 2026
Rated 5 out of 5 stars

DRO for Myford lathe and Tom Senior mill

I installed their kit for the Myford Super Seven lathe about a year ago and have just installed 3-axis DRO on my Tom Senior mill. Everything they supply is great quality. Once fitted, it all just works. The magnetic tapes and encoders are evidently top-quality, as are the fabricated fittings in their kits. Excellent instruction booklets and drawings with the kits.

They don't do a dedicated kit for the Tom Senior. Tech support couldn't have been more helpful, requesting photos and measurements of my mill to see which of their kits would be most useful. They suggested using their Chester 626 kit. Some adaptation was required, as they had warned me; but I now have a fully working system.

Oustanding product and great service. And a special shout out for Lilith in Customer Service. Prompt, friendly and helpful. Thank you.

31 December 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look