While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the payment process, encountering significant delays and difficulties in withdrawing their funds. Customers frequently reported that their withdrawal requests were canceled or ignored, and some faced issues regarding the accessibility of their funds. The customer service was also a major point of frustration, with users stating that support teams were unresponsive, provided generic replies, and did not effectively address their concerns. Some people also felt that the website was problematic, specifically noting issues with deposits not appearing in their game accounts. However, a small portion of people were satisfied with the platform, finding the registration and payout processes to be smooth and efficient. These users also praised the responsiveness of the customer support team and the fairness of the game's return to player (RTP).

What people talk about most

Payment

Users describe negative interactions with payment. Many reviewers report significant difficulties and delays... See more

Customer service

People report negative experiences with customer service. Many reviewers express frustration with the lack of... See more

Website

Customers had negative experiences with the website. Many reviewers expressed dissatisfaction, describing the... See more

Based on these reviews

Rated 2 out of 5 stars

So, to tell you a bit in certain what's up with LVbet. It is indeed a licensed casino, with a Malta license. Which makes it certainly more safe than the pirate casinos from Curacao or Anjou or wh... See more

Rated 1 out of 5 stars

I started playing with LV bet few days ago and it’s has been a nightmare. They ask documents like adress, electricity bill and bank transactions details with my name. After 3 days and providing all... See more

Rated 1 out of 5 stars

After a series of failures and losing a significant amount, they canceled my winning bet of 300 euros with a coefficient of 13. All losing bets are still valid. I lost a lot of money on these scam... See more

Company replied


Company details

  1. Betting Agency

Written by the company

The LV BET Casino is powered by some of the best gaming providers around and features both new and classic video slots to cater for gamers of all kinds. We are constantly working on new features. MGA gaming licence MGA/B2C/282/2015


Contact info

1.9

Poor

TrustScore 2 out of 5

306 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 36% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Be aware

Be aware
Please dont deposit in this site
They never send you your winnings
Chat neber helped me

15 April 2026
Unprompted review
Rated 1 out of 5 stars

Scam! stole 2589€

Scam! I won there 2589€ at first they canceled withdrawal due "technical issues" and after requesting new one they closed my account and did not pay any cent, even deposit of 1000€ was stolen. Complete fraud, don't play there.

7 April 2026
Unprompted review
Rated 2 out of 5 stars

Withdrawals delayed

So, to tell you a bit in certain what's up with LVbet.
It is indeed a licensed casino, with a Malta license. Which makes it certainly more safe than the pirate casinos from Curacao or Anjou or whatever Islands with a very weak gambling authority.
The payout seems to be alright. First time I played with them like a year ago I've won pretty big, but played it away. Now I tried my luck again and I won quite a bit of money, maybe enough to break even with them altogether. So I decided to go for a withdrawal. There's no option to verify your account information and do KYC before you actually withdraw, so your first withdrawal will be cancelled, credited back into your account (maybe just maybe you play it away) and you will be asked for documents. Okay, verifying them I think took like one day
On the bright side, they accepted some replacement documents from my bank since I lost my original card, so bonus point for that. Eventually I got my account verified and tried withdrawing again. I've been waiting for a total of 10 days (7 days keeping in mind KYC) for the withdrawal. There is no live chat, so you will have to email them about issues. So far I've been getting the generic replies others mentioned here, that they have technical issues, payments are delayed bla-bla. No clear date given for eventual payment. So the official stated 3 working days withdrawal time is already a long waiting time for a casino in 2026, but apparently you need to worry if you will ever see your money here at all.

Tldr: yeah you can win but you can forget the payout timeframes as a new customer. the entire payout process revolves around you maybe just maybe gambling the withdrawal away. I will update this once I have a resolution or some explanation from them how three working days becomes a week+.

16 March 2026
Unprompted review
Rated 1 out of 5 stars

Blocked €1,866 Withdrawal – Valid Docs Rejected

LV BET has blocked my €1,866 withdrawal despite my full cooperation with their verification process. I have submitted all required documents (ID, bank confirmation, Apple Pay ownership proof) multiple times. They keep asking for new versions or formats, I send exactly what they request, and everything still gets rejected.

The Apple Pay issue is technical: screenshots automatically hide virtual card numbers, so the only valid proof is a full photo of the device. I followed this requirement exactly. These same documents have been accepted without issue at other MGA-licensed casinos, which shows the files are valid and meet normal verification standards.

This is not a case of missing paperwork. I have provided everything requested, yet the casino continues to respond with generic rejections and no clear explanation.

I have sent a formal complaint and requested a manual review, but my withdrawal remains blocked. I will continue to update this review publicly as the case progresses.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Reliable

They have all my favourite games, and I can find them quickly. The welcome bonus is good. The verification was quick, and I managed to withdraw my winnings without any issues!

30 December 2025
Unprompted review
Rated 5 out of 5 stars

Great experence

I had great experience using this casino!! they got many games to play like live tables and slots and stuff. It was very fast and easy to use and made all process smooth from register until payout of my winning.
Customer support team was responsive and help me when I had question about promotion and bonuses they offer.
Very good casino I recommend it alot!!!

2 February 2026
Unprompted review
Rated 1 out of 5 stars

Brutal website

Brutal website. I am trying to withdraw money 9 days now and the withdrawal request is still not processed. The website says it takes 1-3 working days however this is not the case.

14 December 2025
Unprompted review
Rated 1 out of 5 stars

*Don’t put your money into LVBet.*

Here’s what happened to me:

- My account got blocked out of nowhere. No warning. No explanation.
- I reached out to their support team. They wouldn’t give me access. Wouldn’t let me withdraw my own money.
- I never broke any rules. Didn’t cheat. Always played fair.

Now I can’t get my money back. Support just ignores me.

Honestly, if you care about your cash and don’t want this headache, I’d steer clear of LVBet until they sort this out. Not worth the risk.

6 August 2025
Unprompted review
Rated 1 out of 5 stars

I started playing with LV bet few days…

I started playing with LV bet few days ago and it’s has been a nightmare. They ask documents like adress, electricity bill and bank transactions details with my name. After 3 days and providing all documents the are now saying f they can’t accept scanned copy from the bank. I am really going trough hell with this company and they are refusing to pay my money. It’s excuse upon another.

I will write an update if my case is solved but this is like being scammed I should have listen to the reviews

10 November 2025
Unprompted review
Rated 1 out of 5 stars

Been robbed pretty much

So yes I did read the reviews and my toxic trait is that I'm attracted to red flags thinking it'll be different for me, so I joined anyway.

Deposited, opted in for 100% deposit bonus and 50 free spins. My deposit turned into bonus funds, fair enough. My account says 100 euro bonus funds

However, I can't play any games. I've tried loads, my balance is zero inside every game. I've scoured the terms and conditions, all I can find is a list of games that don't count towards your wagering.

I also didnt get my free spins

No live chat
Chatbot useless
No reply to my emails
So I can't play and I can't contact support so I've just thrown away 50 quid.

Happy to change review if they sort it. But not being able to contact anyone is infuriating.

Edit: they replied and said I could only use my bonus on ONE game as per terms and conditions I in fact referred them to their own terms and conditions.

They then changed tact and said I'd chosen the wrong bonus, which I did not.

I ended u9 cancelling the bonus and just blowing the deposit because I knew at this stage I'd wasted my money.

29 September 2025
Unprompted review
Rated 1 out of 5 stars

Do NOT deposit any money on this site

Do NOT deposit any money on this site. They will let you deposit but not withdraw. Its the worst scam made in history. Had send them all proof that i have deposited money from my account but they wouldn't accept. You been worned.

29 August 2025
Unprompted review
LV BET logo

Reply from LV BET

We’re sorry to hear about your experience and understand how frustrating this must feel. At LV BET, we take all payment-related issues very seriously and always aim to resolve them quickly and transparently.

Please reach out to our Customer Support Team at [support@lvbet.com] with your account details and proof of payment. They are the best point of contact to review your case securely and provide a clear update or resolution.

Thank you for bringing this to our attention — we appreciate your patience while we look into it.

Rated 1 out of 5 stars

I deposit 10€ but it never showed at my…

I deposit 10€ but it never showed at my game account. I wrote email (cause there isnt live chat!!!) to their support team that this is happened and when will i get my money. They answerred the next afternoon that they turned my deposit to bonus money i can only use to one game!!! They didn't care about my screenshots or that i have receit of that deposit!!! Now i wrote another email that did they actually understand what i sayed?! Waiting for respond... This was absolutely the last time i deposit LVBET ever again!! What a thiefs!!!

15 August 2025
Unprompted review
LV BET logo

Reply from LV BET

We are sorry to hear about your experience with your recent deposit. At LV BET, we take such matters seriously and aim to ensure every transaction is processed correctly and transparently.

Please contact us directly at support@lvbet.com with your deposit receipt and any relevant screenshots so our Customer Support Team can review the case in detail. We will investigate the issue thoroughly and provide a clear explanation or correction as soon as possible.

Thank you for your patience and understanding while we work to resolve this matter.

Rated 1 out of 5 stars

We encountered issue with withdraw…

We encountered issue with withdraw which normally we get immediately on our registered account. Does not have customer service to answer you with your questions.

28 July 2025
Unprompted review
LV BET logo

Reply from LV BET

We are sorry to hear that you encountered an issue with your withdrawal. At LV BET, we strive to process all withdrawals quickly and efficiently.

Please contact us directly at support@lvbet.com with your account details and withdrawal information. Our team will review your case promptly and assist in resolving the issue as soon as possible.

Thank you for your patience and understanding.

Rated 1 out of 5 stars

This is the biggest and worst site to…

This is the biggest and worst site to play, most of you have commented what’s wrong with them. As I had bad withdrawal experience either them as well. Basically, scam stinking rats. 🐀 Do not play never hear people and warn other players.

21 November 2024
Unprompted review
LV BET logo

Reply from LV BET

We are sorry to hear about your negative experience. At LV BET, we strive to provide all players with a safe and fair gaming environment, and your feedback is important to us.

If you experienced issues with withdrawals or your account, please contact us directly at support@lvbet.com with your account details. Our team will review your case carefully and work to resolve any problems as quickly as possible.

Thank you for bringing this to our attention.

Rated 1 out of 5 stars

Who protects this bookmaker???

After a series of failures and losing a significant amount, they canceled my winning bet of 300 euros with a coefficient of 13. All losing bets are still valid. I lost a lot of money on these scams.

Right now, I cannot withdraw at least the remaining funds, this has been going on for more than 6 months. My account is fully verified. The support service simply ignores your requests. It looks like the owner is hiding somewhere in Poland. I see that they have deceived a lot of people in Finland and around the world.

I have filed a complaint with the MGA (Malta Gaming Authority). We'll see what they say, they probably knew for a long time, but they didn't do anything. Then I'll file a police report. It will be very interesting. I will keep you informed of the developments.

6 April 2025
Unprompted review
LV BET logo

Reply from LV BET

We are very concerned to hear about your experience. LV BET takes all customer concerns seriously, and we aim to ensure fair play and secure transactions for all players.

If you have any unresolved issues regarding your account, winnings, or withdrawals, please contact us directly at support@lvbet.com with your account details. Our team will review your case carefully and provide assistance to resolve the matter as quickly as possible.

We also encourage you to provide any relevant documentation or screenshots, as this will help us investigate more efficiently.

Thank you for your patience and understanding.

Rated 1 out of 5 stars

Deposited 70 eur with 100% match bonus…

Deposited 70 eur with 100% match bonus - bonus balance 140 eur, should be wagered in casino

Unable to wager in ANY games

Scammers!!!!

26 May 2025
Unprompted review
LV BET logo

Reply from LV BET

We are sorry to hear about your experience. At LV BET, all bonuses and promotions come with specific wagering requirements, and our games are carefully checked to ensure they contribute correctly toward bonus wagering.

If you are experiencing any technical issues or cannot use your bonus, please contact us directly at support@lvbet.com with your account details so we can investigate the matter and assist you promptly.

Thank you for your understanding.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look