LUONME  Reviews 

41
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the contact lenses for their vibrant colors that appear natural and enhance the eyes. Many people highlight the exceptional comfort, noting the lenses are light and can be worn for extended periods without irritation. Reviewers also appreciate the impressive variety of styles available, catering to different tastes and occasions, with quality often exceeding expectations. However, some customers also noted concerns regarding their overall experience. A few reported issues with product accuracy upon delivery and mentioned difficulties receiving responses to emails or tracking information.

What people talk about most

Product

People report positive experiences with the product, praising the comfort and natural look of the lenses,... See more

Quality

Customers consistently express satisfaction with the quality of the lenses, highlighting their comfort and... See more

Customer communications

Consumers find contact to be ambiguous, with some reporting difficulties in communication, such as not... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Edited my original 1 star review because their support team was helpful in getting my issue resolved. Ordered prescription contacts and they arrived incorrectly labeled. The containers showed -3... See more

Rated 5 out of 5 stars

Very good products, very pretty and comfortable contact lenses, there is a great variety for all kinds of tastes, whether you need contact lenses for cosplay or something for everyday use. 10/10

Rated 5 out of 5 stars

✨ Quality & Look: The colours are really pretty and show up nicely on camera — perfect for makeup looks, reels, or transformation videos 😌 Comfort: They feel okay for short-time wear (like du... See more


Company details

Written by the company

Luonme was Founded in 2024, At Luonme, we started with a dream: to redefine beauty as an authentic expression of individuality. We believe beauty isn’t about perfection—it’s about embracing your uniqueness. Our mission is to empower everyone to see the world through their own lens, literally and figuratively. With every product we create, from premium colored contact lenses to innovative beauty solutions, we aim to inspire confidence and creativity, helping you express your truest self. Our name, Luonme, reflects our core philosophy: staying true to yourself ("Love on me"). We are passionate about creating products that highlight your natural charm while giving you the confidence to experiment with bold, creative looks. The kaleidoscope of colors and textures in nature serves as our endless source of inspiration. Just as every leaf, flower, and sunset has its unique hue, we design our products to celebrate diversity and individuality. Our colored contact lenses capture this vibrancy, offering shades and patterns that enhance your natural charm or let you explore bold, creative looks. Paired with our carefully crafted beauty products, Luonme delivers a complete experience—effortless beauty that feels as good as it looks. At Luonme, we combine timeless elegance with cutting-edge technology. Our contact lenses are made with advanced materials to ensure superior comfort, breathability, and safety. Similarly, our beauty products are developed with meticulous attention to quality and innovation. Whether it’s a subtle enhancement or a dramatic transformation, our products are designed to seamlessly blend into your lifestyle, giving you the confidence to shine in every moment. We see beauty as a personal journey, not a one-size-fits-all solution. That’s why Luonme is more than a brand—it’s your companion in self-expression. From the delicate details of our product design to our commitment to safety and sustainability, we strive to support you in every step of your beauty evolution. Whether you’re enhancing your natural look or stepping out of your comfort zone with bold choices, Luonme celebrates every side of you, because true beauty is about feeling confident in your own skin. Welcome to Luonme, where beauty meets vision, and where you can be unapologetically you.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

41 reviews

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4.4

All reviews

(41)

36 reviews in the last 12 months

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Rated 5 out of 5 stars

All positive, no negative

I wear prescription lenses, and I've ordered more than 10 pairs from Luonme. (I'm wearing them now!)
I don't get cosplay lenses, but I love that they offer such a huge variety of 'regular' lenses. (Although I have pink, purple, and grey shipping now - but I still don't consider those cosplay, or Halloween lenses.)
They are comfortable. I've fallen asleep in them,and they are still comfortable. If I order big name contacts,I have trouble with calcium deposits forming on them quickly - too quickly for that much money. I have yet to have that happen at all with Luonme. IDK if it's the difference in materials,or solutions, whatever - but they last longer.
They always ship, and arrive quickly, and if I have had to contact support about anything, they have been so kind and helpful.
Lastly - they are always running BOGO specials, making the overall price one that cannot be beaten!
Why wouldn't you order?
Have some fun!

10 November 2025
Unprompted review
Rated 1 out of 5 stars

This company customer service is slow…

This company customer service is slow to answer and when they finally do answer they offer very little help. Any solutions they offer don't meet basic customer service standards. Buying products from them means your taking a change you may not get anything at all and if you want a replacement it will take another 2 weeks and they will make you repay the shipping costs/

10 November 2025
Unprompted review
Rated 5 out of 5 stars

Regular Luonme customer

I have bought over 30 pairs from Luonme, ALWAYS pleased. The quality, the customer service, the large variety of colors, options, just impressive.

6 November 2025
Unprompted review
Rated 5 out of 5 stars

✨ Quality & Look:

✨ Quality & Look:
The colours are really pretty and show up nicely on camera — perfect for makeup looks, reels, or transformation videos
😌 Comfort:
They feel okay for short-time wear (like during a shoot), but I won’t recommend them for long hours. Try them for 1–2 hours first to see if they suit your eyes
📦 Company & Service:
LUONME is a new brand. Their lens range is amazing
💭 Overall:
Good for creators and fashion looks — gives a nice eye colour change in videos.
But not the best option for daily use or full-day comfort.

5 October 2025
Unprompted review
Rated 1 out of 5 stars

This is not a TRUSTING COMPANY THEY…

This is not a TRUSTING COMPANY THEY SENT ME INCORRECT SCRIPT TWICE AND THEN DECIDED TO SEND ME MORE WITH INCORRECT SCRIPT WHEN I NEVER ORDERD ANYTHING FROM THEM WATCH YOUR CC!!!! Make sure you keep it BLOCKED SO THEY CANT JUST TAKE MONEY OUT OF YOUR ACCOUNT BECAUSE THEY FEEL LIKE IT SND SEND YOU A PAIR LITERALLY ONE PAIR WITH INCORRECT SCRIPT AND CHARGE YOUR ACCOUNT KEEP YOUR ACCOUNT/CC BLOCKED!!!!

21 October 2025
Unprompted review
Rated 4 out of 5 stars

Received incorrectly labeled prescription contacts, however customer support was helpful and made it right

Edited my original 1 star review because their support team was helpful in getting my issue resolved.

Ordered prescription contacts and they arrived incorrectly labeled. The containers showed -3.25 and -2.75 but they were 0.00 strength. I reached out to the company and they checked with the warehouse team and confirmed there was an error, and offered to send me a new pair and an additional free pair. I pushed for a refund because I couldn’t trust that any contacts they sent would be correct prescription and I needed them for Halloween. After a few emails back and forth, I was granted a refund. Support does take a couple days to respond to each email, but they will assist you if you are patient.

The contacts style is very cool and exactly as pictured. I’d say if you don’t need prescription contacts, order without hesitation. However due to their warehouse error, I can’t fully vouch for the trustworthiness of their packaging at times. Regardless, their support will make it right.

4 October 2025
Unprompted review
Rated 1 out of 5 stars

Horrible company to deal with

Horrible company to deal with. Sent me the wrong contact lenses and then claimed they were out of the correct contact lenses and refused to refund me for my order even though I NEVER received what I paid for. Customer service rep Amy is horrific to deal with and will do everything in her power to keep you from receiving your rightful refund. They are thieves and should be criminally investigated. I had to open a fraud investigation with my bank to even begin to try to get my money back and even then they are fighting it trying to only give me a 50% refund, even though I never received the correct order. They are crooks.

19 September 2025
Unprompted review
Rated 2 out of 5 stars

Great product, non-existent customer service

Order was shipped in a timely manner, and the product and accessories are great. Unfortunately their customer service is non existent - I've emailed several times with a return request, messaged on two social media platforms, and haven't received the courtesy of a response anywhere for three weeks. All positive reviews appear be sponsored.

24 August 2025
Unprompted review
Rated 5 out of 5 stars

Indeed

Indeed , a great experience using the lenses. So beautiful and natural colour contact lens that are very comfortable.
I'm surely going to try more from LUONME. Thanks

2 June 2025
Unprompted review
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