Lucidpress Reviews 

218
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Their customer service is Awful!!! I emailed them about subscription cancellation a year ago, but apparently they didn’t cancel my subscription because I just got charged for another annual fee. I... See more

Company replied

Rated 1 out of 5 stars

The company doesn't send a notice letting you know your renewal will be happening and your credit card will be charged $120 or a receipt once it happens. The only way to realize a program you haven't... See more

Rated 1 out of 5 stars

Can't even begin designing anything. The tab crashes every single time I try to use it. Whether it's because it's loading in too many assets or some other reason I'm not sure; but, it's hard to try ou... See more

Rated 1 out of 5 stars

Appalling - tried to cancel on numerous occasions and for the ‘cancel account’ button to be anywhere in sight. I go into card details and they’re not there (I deleted them last year after their automa... See more

Company details

  1. Software Company
  2. Computer Accessories Store

Information provided by various external sources

Lucidpress is a brand templating platform that empowers anyone to easily create on-brand content. With easy design, robust brand controls, and customizable templates that lock down critical brand elements, you’ll scale content creation without ever seeing a stretched logo or off-brand color again.


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1.7

Bad

TrustScore 1.5 out of 5

218 reviews

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1.7

All reviews

(218)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service

Amazing service. This site is the best site you can get for free or low cost page design. I don't need expensive Adobe anymore!

13 April 2018
Unprompted review
Rated 3 out of 5 stars

GOOD COULD BD GREAT

Font choice is far too limited. Would like to see more control for typography with respect to line spacing and kerning. More templates for business documents would be greatly appreciated.

12 April 2018
Unprompted review
Rated 4 out of 5 stars

Basic model performs well

Easy to learn navigation. Only a few template restrictions with basic plan. Can create most of what I need using this product.

12 April 2018
Unprompted review
Rated 5 out of 5 stars

...Say Word...."

.... Like I love... How I am able to exprezz... My self thru'... Lucidpress.... I have a Newsletter, Flyers... Etc. and it. Is....easy and gives me the top Notch... Professional.... Look and feel that I need... To be Original.
Say Word....
Thank you

12 April 2018
Unprompted review
Rated 5 out of 5 stars

Superb software that is super easy to…

Superb software that is super easy to use and very professional. It allows me to accomplish virtually everything I need to make beautiful ads, with much less training required than other professional level software. Thank you for all you have done to enable me to do my marketing.

12 April 2018
Unprompted review
Rated 5 out of 5 stars

VERY user friendly and the results are beautiful!

Very user friendly. I knew virtually nothing about putting together a newsletter for our nonprofit when I started with Lucidpress, but I made a really nice-looking one within a few days. The price is great and the results are beautiful. I'm still have lots to learn but Lucidpress takes out the frustration that often accompanies navigating through a new product. Thank you SO much.

12 April 2018
Unprompted review
Rated 5 out of 5 stars

Great Program!!

Lucidpress is a program I could not live without! I do marketing for two companies and use Lucidpress for all my publications. I love how easy it is to use!

12 April 2018
Unprompted review
Rated 5 out of 5 stars

LucidPress is WONDERFUL

LucidPress is a WONDERFUL, user-friendly, drag-and-drop, cloud-based/online design program that allows users to easily link to other pages, host multiple collaborators, import from InDesign (if you have an old brochure you would like to build from), and much more. In 2016, we started using LucidPress to create and share a 25-page conference brochure (which grew to 36 pages in 2017). Shortly after we began using it, we started to use it for more many different marketing/communications pieces - we love it!

One of the key benefits is that it is easy to share documents digitally. After changes/updates to the document are published, the link is immediately updated, allowing any updates/edits to go live right away without having to share a new link. LucidPress also gives HTML script so that brochure can be imbedded into websites, etc. The document can still be downloaded and printed in the proper format (we print our brochure in house and it looks fantastic). Our internal team, committees, board, and members give us very positive feedback about the results we have achieves through the LucidPress platform!

12 April 2018
Unprompted review
Lucidpress logo

Reply from Lucidpress

Hi Victoria, we really appreciate such detailed reviews from power users like yourself! It's fun to hear that Lucidpress meets the needs for several of your marketing projects. We are constantly working on building out new features that will simplify more of your tasks. If you ever have ideas for new features or improvements, don't hesitate to send me an email at tonymickelsen@lucidpress.com

Rated 5 out of 5 stars

I love Lucidpress

I love Lucidpress. I was able to quickly make many different promotional pieces for different clients, that were professional and modern looking. They were very impressed and thought I had spent way more time on the marketing pieces than I had to. Thank you!!!

12 April 2018
Unprompted review
Rated 5 out of 5 stars

Beautiful templates

Beautiful templates. Easy formatting. Lots of room for individuality. High resolution finish and quality of presentations are excellent even for the novice user. Lucid press puts the polish on for you.

12 April 2018
Unprompted review
Rated 5 out of 5 stars

The quality of the product is great

The quality of the product is great. I would have continued my subscription, but I no longer have any need for it. My yearly subscription was taken out from my Paypal before I had realised and cancelled it. Then after I e-mailed them about the payment they immediately issued a refund, no questions asked. I am happy with the way they handled that.

12 April 2018
Unprompted review
Lucidpress logo

Reply from Lucidpress

Thanks for leaving a review! We are so happy that you enjoyed the quality of Lucidpress, and that you got the refund that you deserved. We will do everything we can to make your experience a positive one!

Rated 3 out of 5 stars

Unable to use imported fonts

We were happy with the templates and the general functionalities. When we needed to use a special fonts for Lao characters (Phetsarath OT.ttf, Saysettha OT and Saysettha Lao), we had upgraded to the Lucidpress Pro.

Unfortunately, after upgrading and importing the fonts and trying all 3 types mentioned, we are unable to use Lucidpress as it is cutting off the Lao characters at the wrong place. It is regrettable as we have plans to add more users and use Lucidpress for more publishing. If there were restrictions, it should have been indicated upfront or at least allow a test before the client commits to the upgrade.

12 April 2018
Unprompted review
Lucidpress logo

Reply from Lucidpress

Hello Damien, thanks for the insightful review. It's great to hear that Lucidpress met many of your initial needs. However, I am very sorry about the poor experience with the specific font that you needed. I will pass this along to our product team. If there are any other issues you experience, please reach out to me via email at tonymickelsen@lucidpress.com. Or if you are interested in digging deeper into the specific problem you are seeing, try contacting support at this link: https://lucidpress.zendesk.com/hc/en-us/articles/115000236403-Contact-Support . We would love to earn back your business and meet the needs of your entire team.

Rated 5 out of 5 stars

I have been using Lucidpress for creating a Magazine for Creatives

I have been using Lucidpress for several months now, and I would highly recommend the program for producing beautiful, high-quality templates and spreads for magazines, brochures, advertising materials and for any other possibly required visual graphics. The program has plenty of options and allows great creative flexibility. It is also very easy to use. I am very satisfied with this product overall, and will continue to use it now and in the future.

12 April 2018
Unprompted review

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