Low Energy Supermarket Reviews 

657
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers had a great experience with this company, frequently highlighting exceptional value and reliable service. Customers consistently praise the detailed website descriptions, highly affordable prices, and prompt shipping times across a wide variety of useful household goods. Buyers note that ordered items arrive securely packaged, match online photos accurately, and perform their intended functions perfectly for home projects. However, some people mentioned experiencing frustrating delivery delays, receiving completely incorrect items, or facing unexpected and troublesome courier issues. A few consumers also noted recurring problems with missing components in their packages alongside entirely unresponsive customer support when seeking assistance.

What people talk about most

Product

Users describe positive interactions with product, noting that items arrive promptly, work as described, and... See more

Delivery service

Reviewers share mixed feedback about the delivery service, reflecting divergent experiences. Many consumers... See more

Service

Customers consistently note positive experiences with service, highlighting speedy, reliable, and... See more

Price

Clients share positive opinions on price, consistently highlighting competitive rates and affordable costs... See more

Quality

Consumers find quality to be positive and consistently report satisfaction with functional items that arrive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wanted a shower head that worked on the very simple venturi principle. This company had one at a competitive price . Delivered promptly and well packaged Seems to work well when tested at a low... See more

Rated 5 out of 5 stars

With Winter approaching, it was time to replace some of the perished seals around doors and windows. Found this company on the internet selling a product I have used 10+ years ago - a self adhesive a... See more

Rated 5 out of 5 stars

Ordered a 16”x6” “ Chimney Sweep” via eBay for a 7”x3” rectangular letter box size flue. I thought it was going to be too large but it actually does the job perfectly. Being made of sheep’s wool it ac... See more

Rated 5 out of 5 stars

Item arrived in good time and was exactly as described and exactly what I needed to do the job i.e draft proof the join in the middle of my double front door. I had fitted the fine filliment type prev... See more


Company details

  1. Online Marketplace
  2. Energy Equipment and Solutions
  3. Insulation Materials Store
  4. Lighting Store
  5. Outlet Mall
  6. Solar Energy Equipment Supplier

Information provided by various external sources

Low Energy Supermarket is stocked with LED lights, timer switches, and other energy saving products. Order today to start saving money & energy!


Contact info

4.2

Great

TrustScore 4 out of 5

657 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 8% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(657)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Repeat Customer

Repeat Customer - Still Happy!

I used Low Energy Supermarket a couple of years back when I put a new off-grid solar setup on my garden shed. Two years later, my 80W panel and Victron Inverter/Charger are still working like champions! I decided to uprate the old lead-acid battery which had reached the end of it's life, so I bought a 100Ah LiFePO4 battery for not much more than the cost of my original 70Ah deep-cycle battery. The difference is night and day.

Another 80W panel to double up my solar input and I'm a happy bunny.

A minor issue with the battery at first which just needed a tweak on the charge controller setting, but customer service responded to my emails promptly and were prepared to replace my battery if it was faulty, but all in the garden is rosy after I'd adjusted my inverter.

Good products at competitive prices, rapid and trouble-free delivery and a company I will be more than happy to continue using.

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Low energy bulbs…

Ordered a twin pack of low energy light bulbs equivalent to the old 100w.I needed them quite urgently but had no worries as they arrived quicker than expected. Obviously packed and shipped on the day of order,very efficient so well done !

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Very good service

I ordered a replacement part for my kitchen tap on Friday and it was delivered the following Monday. Part perfect and free delivery amazing!

1 September 2025
Unprompted review
Rated 1 out of 5 stars

Movement sensor worked for 4 weeks then…

Movement sensor worked for 4 weeks then failed. I contacted customer service but they deny any knowledge of my order

20 August 2025
Unprompted review
Low Energy Supermarket logo

Reply from Low Energy Supermarket

We have not denied the order at all?

We sent you an email on the 20th August at 13:38 which actually read "Can you please confirm your order number and full address to enable us to locate your order
Kind regards "
As of 27.08.25 at 16:36 we are still awaiting your reply

Rated 5 out of 5 stars

Fast service

Similar part was available from another online seller but would have shipped from China in 2 weeks. LES got the same part to me within 2 days.
Fits perfectly and does the job. Very pleased.

19 August 2025
Unprompted review
Rated 5 out of 5 stars

Provided what the high street plumbers couldn't

Ordered a low-flow shower head to replace one I'd used - very successfully - for many years but which had started to leak. This is exactly the sort of thing which, in these water-stressed days, we should surely all be using as standard. Unfortunately - and I do prefer to support local businesses if I can - plumbers in my area claimed never to have heard of such a thing! So on-line it was... The shower head is as described, works well, was reasonably priced (no more expensive than many 'standard' ones), and was delivered quickly. No doubt I shall be back for more

13 August 2025
Unprompted review
Rated 5 out of 5 stars

EPDM meter draft tape

Wow I have only purchase a small item from Low energy supermarket but very impressed with service and super quick delivery. The product was much better than I was expecting and would definitely shop with them again. As I say very impressed all round. Thank you

24 July 2025
Unprompted review
Rated 2 out of 5 stars

They have poor customer care

They have poor customer care: I wrote a review after having emailed them three times asking for advice: they never answered but replied to my review( now deleted ) that it was my fault that I never questioned the device function. Their tone was agressive and not helpful: buyer, beware of their service!!

3 July 2025
Unprompted review

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