My experience of the website was excellent, as it is very easy to navigate. The choice of glasses is also excellent but my only problem was the delivery - what should have been 5-7 days took severa... See more
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Eyeglasses Direct is built for people who want quality eyewear without confusing pricing, hidden extras, and high street stress. We make buying glasses simple. Choose a frame you love, add your prescription, pick the lens options that match your lifestyle, and order online in minutes, with clear guidance and support throughout. We focus on what matters most: comfort, clarity, and value. Whether you need everyday prescription glasses, blue light lenses for screen heavy days, or premium varifocals for smooth vision at different distances, we are here to deliver a complete, reliable solution at an affordable price. Our collection is designed around modern styles and practical wearability, with lightweight frames, comfortable fits, and lens choices that suit real life. What makes Eyeglasses Direct different is how straightforward we keep everything. We do not believe in confusing promotions or surprise add ons that appear at checkout. We aim to offer transparent pricing, easy ordering, and consistent quality, supported by a team that genuinely helps customers choose the right fit, size, and lens type the first time. Our customers choose us because they want eyewear that feels good, looks great, and performs day to day, whether it is for work, commuting, driving, studying, or weekend plans. And because we know glasses are essential, we take service seriously: clear communication, dependable order processing, and responsive support if you need help before or after ordering. With Eyeglasses Direct, you get a smooth online experience, modern eyewear options, and pricing that makes sense. Quality glasses delivered direct to you.
Contact info
Unit 143406, 13 Freeland Park, Wareham Road, Poole, Dorset, , BH16 6FH, Dorset, United Kingdom
- 0161 694 7366
- info@eyeglassdirect.co.uk
- www.lowcostglasses.co.uk
No recent history of asking for reviews
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Replied to 12% of negative reviews
Typically replies within 48 hours
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A smart pair of prescription sunglasses
A very impressive selection of glasses and I appreciated that it does take some time to make up the prescription of the sunglass lenses. They are just what I needed.
Quick and efficient
Great service
Just received my sunglasses which I am very pleased with. Great service and price.
good quality and prices
Repeat customer
Repeat customer. Have bought from them for a few years and have no complaints about it. In fact, they check the prescription if asked and if they notice errors, they will contact to advise what they recommend
Excellent service across the board
Excellent service across the board, have used you before and will use you again!!
Good quality fast delivery
Awful - Be Wary
Awful - Be Very Wary
I ordered glasses in October, after not hearing anything for three weeks I emailed customer services, it took numerous attempts for a reply. They then lied they had emailed me, after a further two weeks and more ignored emails, I had to contact Paypal for a refund. Miraculously the order was dispatched two days later. The glasses received one pair is okay the second not so great.
Great but super slow delivery.
Great choice. Easy to navigate website. Affordable glasses. Customer service good.
Delivery is beyond slow though. Waited over three weeks for one pair and over five for another. Shame as it does damage the experience.
Arrived in good time
Arrived in good time. Excellent value for money, no issues whatsoever!
Excellent service and price
Excellent service and price. I do wish that they offered more metal frames like they did pre Covid.
Still excellent service, quality and price point though 👌
Easy to order, quick delivery, would order again.
Really easy to order and fast turn around time. I did wonder if I would like the glasses having not tried them on or whether they would not be so clear but they're brilliant and really good value.
Great value compared to the high street
Great value compared to the high street. Got 3 pairs with 2 prescriptions and one with reactolite coating for less than half I was quoted for 2 pairs where I had my eyes tested. Resolved a delivery issue to my satisfaction. Just placed a second order so clearly I'm happy to recommend.
Save yourself some money and just buy a…
Save yourself some money and just buy a properly fitted pair from a high street optician. I thought I was being clever purchasing online and saving cash.i ended up with a tiny pair of glasses that looked like the belonged on a kids face.
A £200 paper weight that I will never wear. From now on I will buy on the high street so I can actually try them on and make sure they fit.
An expensive lesson learned.
Surprisingly good!
After ordering with low cost glasses, I read the reviews on here and thought 'oh no what have I done'. But I have to be honest, I have had no problems at all. The customer service team got back to my quiery really quickly. My glasses came when they said they would. The glasses are better quality that I expected for the price. No complaints at all, I am going to order again.
Good glasses but need adjustment
Attractive and well made varifocals but need a little adjustment for positioning.
I guess that’s the advantage of opticians but you pay a heavier price.
Have used low cost glass for years
Have used low cost glass for years
Generally good experience but did had a recent experience which was annoying they did the prescription wrong (even though mine is saved )
They wouldn’t budge and I was out of pocket
You are asking me for a review when I…
You are asking me for a review when I haven’t even received my order !
Aftercare is non existent
Cheap glasses - yes. Aftercare - non existent. The suggested help for glasses that arrived really bent and out of shape - ‘bend it back into shape yourself’. When they snapped, I had to purchase new ones. These took 2 weeks to arrive…
Buy at your own risk.
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