While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Love Cashmere is a designer cashmere knitwear collection made in Scotland. The collection combines the world's finest cashmere with extraordinary craftmanship and unique design to create luxurious cashmere scarves, cashmere hats, designer cashmere throws
Bath Street, TD9, Hawick, United Kingdom
Wonderful and courteous service
Repaired cleaned and restored 7 sad and tired sweaters cardigans and jackets - all depilled, moth repaired and no judging my careless treatment of my clothes
No hesitation in using them again and such a quick turnaround
Ignore very out of date reviews - these are really good people and great value- and I speak as a true Aberdonian
Top quality businesses are few and far between but fortunately for me Love Cashmere, part of the Shorts of Hawick group, is one such company. I have just purchased a unisex 6ply navy cashmere beanie and I have to say the quality of the manufacturing and of the cashmere itself is superb. The company was very helpful prior to me placing my order. The delivery time was excellent, and the package was securely wrapped and sent Royal Mail tracked, my preferred delivery method for reliability. Extremely pleased to be able to support a top class manufacturing company based in Scotland. ChrisJamesJ
I went with my 75 year old mother. The rudest shop assistant I have ever come across. She looked angry as she unlocked the door, did not say a word to us the entire time we were in the small shop, and instead stood with her back to us looking out the window on Instagram. My Mum actually wanted a salmon pink cashmere scarf from there but the assistant was so unwelcoming that she left without buying it.
The product is nice, But: I was very disappointed by the presentation wrapped in a torn in half piece of scrappy used tissue paper, and a used wrinkled plastic bag. This is a luxury product costing £89 and it was a xmas present. I was very glad that it came to me and I was able to repackage it before sending it on. For this reason I would not use the company again.
Faulty wrap. Blamed loyal customer. After 4 months refunded 50% of price. Very unpleasant experience.
Did not do a good job, very disapointing considering the price (£29 + £20 delivery/return.
No bobble removed, very low quality workmanship.
Very arrogant and naive staff. Extremely rude owner & ofcourse no refund given!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
