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LottoGo.com Reviews 

20,741
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 4,117 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the staff and customer service for being exceptionally helpful, friendly, and efficient in resolving queries. Many people appreciate the website's decent interface, massive selection of games, and the smooth, reliable gameplay experience it offers. Reviewers also frequently highlight the fast deposits and super quick withdrawal times, contributing to a positive overall service experience. However, some customers also noted concerns regarding payment, specifically experiencing delays or extended processing times for withdrawals. A few other people also felt that they faced issues with verification processes or encountered difficulties accessing their own deposited funds due to bonus terms.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and efficiency.... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and efficiency of... See more

Website

Clients share positive opinions on the website, with many reviewers describing it as a great or brilliant... See more

Service

Reviewers mention positive feedback about service, with many customers praising the excellent and... See more

Payment

Consumers find payment to be ambiguous, with many reporting issues such as hidden bonuses, un-withdrawable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Played here a while and really like it, loads of games, decent site, good promos pretty much daily and people on chat are always great, I’ve just had a deposit bonus issue and Kim has helped me quickl... See more

Company replied

Rated 5 out of 5 stars

I’ve used LottoGo quite a bit now and one thing that genuinely stood out was the support from Kim .Super helpful, quick to reply, and actually felt like talking to a real person instead of copy an... See more

Company replied

Rated 5 out of 5 stars

person_ID=3338298 Amazing professional thoughtful service. My go to casino fast withdrawals excellent games i love playson which not many uk casino sites have highly recommend lottogo and Adam who... See more

Company replied

Rated 5 out of 5 stars

Milo at lotto go very supportive very professional and helped me with my problem in a matter of minutes Overall the service has met my expectations and I would advise joining if you haven’t alread... See more

Company replied


Company details

  1. Lottery Vendor
  2. Casino
  3. Gambling Service
  4. Lottery Shop
  5. Online Casino or Bookmaker
  6. Online Lottery Ticket Vendor

Written by the company

As most lotteries require for you to be a resident of the country in which they’re drawn, many of the world’s biggest jackpot amounts – including those famous US rollovers - have been out of reach until now! At LottoGo, you’ll get the opportunity to win huge cash prize amounts from wherever you are – whether that’s from the comfort of your own couch, or on the move with our mobile app.

Join our community of 3 million members!

Written by the company

LOTTOGO CASINO
LottoGo.com brings you a wide range of online casino games, including over 3,000 slots, live tables, and instant-win options from trusted providers. Whether you enjoy classic favourites or the latest releases, you can explore hundreds of games in a safe and responsible environment.
LOTTERY
We also offer access to some of the world’s most recognised lottery draws, giving players the opportunity to take part in games from the US and Europe - all from one secure platform.
LOTTOGO BINGO
We’ve got lots of different types of bingo available, each with different numbers of balls called, speeds, and ways to win! With no faff of paper tickets, the option to play in multiple bingo rooms at once and games running up to 24 hours a day!

New customer? Claim your first LottoGo bonus!

Join over 3 million other members


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

21K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(20,741)

4,128 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great casino

Great casino, massive selection of games and very fast payouts. Highly recommend

15 July 2026
Unprompted review
LottoGo.com logo

Reply from LottoGo.com

Good day,

Your kind words mean a lot to us! We're delighted that you're finding value in your time with LottoGo.

Sincerely,
The LottoGo team.

Rated 1 out of 5 stars

I DO NOT RECOMMEND PLAYING HERE ALL…

I DO NOT RECOMMEND PLAYING HERE ALL THESE REVIEWS ARE FAKE AND PEOPLE HAVE BEEN POSTING THESE REVIEWS IN RECEIPT OF 25 FREE SPINS FROM LOTTOGO I REPEAT DO NOT PLAY HERE!!!
ALL THESE REVIEWS ARE LIES
IVE DEPOSITED AROUND £8000 IN THE LASTMONTH AND TRUST ME WHEN I SAY THIS BUT THEIR GAMES ARE RIGGED.
MOST I HAVE WON HERE IS £70
THE REASON WHY SO MANY GOOD REVIEWS IS BECAUSE THEY ASK FOR A GOOD 5 STAR REVIEW ON THEM FIRST WITH A SCREENSHOT BEFORE THEY CAN HAND OUT A FREE 25 FREE SPIN GOODWILL GESTURE NOT WORTH IT

15 July 2026
Unprompted review
LottoGo.com logo

Reply from LottoGo.com

Hi there,

Thank you for taking the time to share your concerns. We want to address a few of the points you’ve raised as clearly as possible.

Firstly, we do not offer free spins or any other incentives in exchange for Trustpilot reviews. Any goodwill gestures we provide are not linked to reviews, ratings, or screenshots — they are issued at our discretion and never in return for feedback.

We also want to reassure you that the games on our site are not rigged. All games use independently certified Random Number Generator (RNG) technology, which ensures every spin is completely random and cannot be influenced by deposits, withdrawals, or account activity. We understand that gameplay can feel frustrating, especially after a period of losses, but we cannot alter or control the outcome of any game.

We appreciate that you’ve had a disappointing experience, and we’re more than happy to discuss this with you directly so we can understand what’s gone wrong from your perspective. If there’s anything specific you’d like us to look into, please reach out to our support team — we’re here to help.

We have also reached out over Trustpilot in order to discuss this with you.

Thank you again for sharing your feedback.

Warm regards
Angela
LottoGo.com

Rated 5 out of 5 stars

Had a great customer service named Ang…

Had a great customer service named Ang help me with my query. Perfect 👌

15 July 2026
Unprompted review
LottoGo.com logo

Reply from LottoGo.com

Hi there,

Your kind words mean a lot to us! It's fantastic to hear that LottoGo is meeting your expectations.

With appreciation,
The LottoGo team.

Rated 5 out of 5 stars

I’ve used LottoGo quite a bit now and…

I’ve used LottoGo quite a bit now and one thing that genuinely stood out was the support from Kim .Super helpful, quick to reply, and actually felt like talking to a real person instead of copy and paste responses.

Had a couple of questions about my account and withdrawals and everything was explained clearly without any hassle. The site itself has been smooth for me, loads of slot options, decent promos, and easy to navigate on mobile as well.

Big thanks to Kim for the great customer service. It honestly makes a difference when support is friendly and efficient. Definitely one of the better experiences I’ve had with an online casino.

15 July 2026
Unprompted review
LottoGo.com logo

Reply from LottoGo.com

Good day,

Your kind words mean a lot to us! We're delighted that you're finding value in your time with LottoGo.

Sincerely,
The LottoGo team.

Rated 5 out of 5 stars

Good casino with brand new games

Good casino with brand new games. Adam was very helpful

15 July 2026
Unprompted review
LottoGo.com logo

Reply from LottoGo.com

Hi there,

We’re grateful for your feedback! We're thrilled to know you're pleased with your LottoGo experience.

Best wishes,
The LottoGo team.

Rated 5 out of 5 stars

Angela from customer service was…

Angela from customer service was outstanding dealing with my issue. The overall play quality is excellent
3503887

14 July 2026
Unprompted review
LottoGo.com logo

Reply from LottoGo.com

Hi there,

We’re grateful for your feedback! We're thrilled to know you're pleased with your LottoGo experience.

Best wishes,
The LottoGo team.

Rated 5 out of 5 stars

Adam was great on the live chat

Adam was great on the live chat

14 July 2026
Unprompted review
LottoGo.com logo

Reply from LottoGo.com

Hi there,

We’re grateful for your feedback! We're thrilled to know you're pleased with your LottoGo experience.

Best wishes,
The LottoGo team.

Rated 5 out of 5 stars

The rep Cody was very polite and…

The rep Cody was very polite and effective at sorting my question
3567076

14 July 2026
Unprompted review
LottoGo.com logo

Reply from LottoGo.com

Hi there,

We’re grateful for your feedback! We’re grateful to hear LottoGo is working well for you.

Yours sincerely,
The LottoGo team.

Rated 5 out of 5 stars

The site has many good games and if I…

The site has many good games and if I have any issues the customer service team are quick to respond and resolve any issues 3467733

14 July 2026
Unprompted review
LottoGo.com logo

Reply from LottoGo.com

Hi there,

We’re grateful for your feedback! We’re grateful to hear LottoGo is working well for you.

Yours sincerely,
The LottoGo team.

Rated 5 out of 5 stars

Great site for games and lots of free…

Great site for games and lots of free spins offered. Love cashback promotion!! Customer support always available, spoke to Cody who has been very helpful 😀 👍🏾 10/10

14 July 2026
Unprompted review
LottoGo.com logo

Reply from LottoGo.com

Hi there,

We’re grateful for your feedback! We’re grateful to hear LottoGo is working well for you.

Yours sincerely,
The LottoGo team.

Rated 4 out of 5 stars

Great experience

Great experience

14 July 2026
Unprompted review
LottoGo.com logo

Reply from LottoGo.com

Hello,

Thanks for taking the time to share your experience! We’re happy to see you're enjoying using LottoGo.

Yours sincerely,
The LottoGo team.

Rated 4 out of 5 stars

No the luckiest individual but the…

No the luckiest individual but the customer service are quick and helpful

14 July 2026
Unprompted review
LottoGo.com logo

Reply from LottoGo.com

Hello,

Thanks for taking the time to share your experience! We’re happy to see you're enjoying using LottoGo.

Yours sincerely,
The LottoGo team.

Rated 1 out of 5 stars

Complete and utter scam sote

This site is a cowboy out even in Vegas u put £200 into a slot you get some return i didnt recieve any i don't see how thay are conforming to the gambling registration laws

14 July 2026
Unprompted review
LottoGo.com logo

Reply from LottoGo.com

Hi Michael,

We’re sorry to hear that you feel this way. We are a highly regulated operator and all activity on our site is overseen by strict compliance and security requirements to ensure members are protected at all times.

We’ve reached out to you directly through Trustpilot to request a few details so we can look into your concerns properly and discuss this with you one‑to‑one. Once we have that information, we’ll be able to review everything and provide a clear update.

Thank you for raising this — we’re here to help and hope to resolve this with you directly.

Warm regards
Angela
LottoGo.com

Rated 5 out of 5 stars

Great customer service

Great customer service, fast payouts.

14 July 2026
Unprompted review
LottoGo.com logo

Reply from LottoGo.com

Greetings,

Thanks so much for sharing your thoughts! We're so glad to hear you're enjoying LottoGo.

Sincerely,
The LottoGo team.

Rated 5 out of 5 stars

Fantastic support from Kim

Fantastic support from Kim

13 July 2026
Unprompted review
LottoGo.com logo

Reply from LottoGo.com

Hi there,

We’re grateful for your feedback! We’re grateful to hear LottoGo is working well for you.

Yours sincerely,
The LottoGo team.

Rated 1 out of 5 stars

They closed my account while i was in…

They closed my account while i was in live chat asking for updates on my delayed withdrawal, beware. Still haven't received it or any explanation.

Update: Situation still not fixed, they keep asking for alternative banks, even though they have a bank information that they can just transfer to, also based on thei reply below this they have contacted me directly in trustpilot? That is not even possible.

13 July 2026
Unprompted review
LottoGo.com logo

Reply from LottoGo.com

Hi Katrina,

Thank you for sharing your feedback. We’re sorry to hear how concerning this experience has felt for you — we understand how important it is to receive clear updates, especially when you’re waiting on a withdrawal.

We’ve reached out to you directly through Trustpilot to request a few details so we can review your account properly and discuss this with you one‑to‑one. Once we have that information, we’ll be able to provide a clear update on your withdrawal and the status of your account.

Thank you again for raising your concerns — we’re here to help and hope to resolve this with you directly.

Warm regards
Angela
LottoGo.com

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