Lookah has great products at a great price. My 3rd product from this company and everything has worked as I expected out of the Box. My purchases included the Mini Unicorn, Sardine Hot knife and now m... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I have several Lookah devices, most recently a Q7 mini (LOVE IT!). THE COOLEST PART, THOUGH, is that when I contacted customer service about having several missing or broken pieces of glassware they s... See more
Got one of the lookah octopus..wasnt making great connection the coil wasnt heating up enough so i sent a vid and they immediately sent a replacement, great cust svc thank you
I recently bought a lookah bear earlier this month and unfortunately I think the circuit went bad! To my surprise I reached out to lookah customer support and they offered to send me a new battery so... See more
Company details
Written by the company
Since 2009 Lookah Glass has been producing high-quality glass water pipes, bongs, and dab rigs. Our design is second to none, continually driving the fusion of style and function. Owning a Lookah glass pipe is like owning a work of art. With over 300 highly skilled glassblowers putting out pieces every month for you to enjoy. Developing new water pipes is part of our culture, it's what sets us apart from the other glass water pipe companies. You never know what our designers will come up with next, from towing glass behemoths to heady glass designs that will blow your mind. Lookah Glass represents some of the most beautiful and sophisticated pipes that smoking outlets offer. In addition to artistically functional Glass, Lookah Glass provides a growing range of dab pens and vaporizers for wax, oil, and dry herb. These are a perfect complement to be used alongside your glass pipes and offer a more modern way to enjoy smoking without combustion.
Contact info
BROOKHURST ST STE 1312, 92804, ANAHEIM, United States
- 7029699938
- gong.jx@lookah.com
- www.lookah.com
4.6
Excellent
246 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically takes over 1 month to reply
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Awesome company
I purchased a swordfish that was awesome unfortunately it quit after a week, the company is replacing and throwing in a bonus for my trouble, now that’s great customer service! Thank you Lookah!!!
8 August 2025
Unprompted review
Great company
Unit had a battery that would not stay charged, customer service was quick to respond and took care of it..Good company...
10 August 2025
Unprompted review
This mini unicorn is the truth
This mini unicorn is the truth, this lil thing tokes for the size and its worth the price real convenient for at home and on the go.
5 August 2025
Unprompted review
My Lookah Bear died
My Lookah Bear died for some reason. I was very frustrated so I emailed with customer service. Our conversation started off rocky but they were amazing! They truly cared enough to help me! Highly recommend! Good service, fast replies, caring people!
9 August 2025
Unprompted review
Can’t say enough good things about this…
Can’t say enough good things about this company! Products are great, customer service…TOP NOTCH! One minor issue with one of the seven products I own, but when I reached out, Lookah customer service was quick to respond and resolve the issue. The best all way around!
30 July 2025
Unprompted review
Return
Our dab kit broke and Lookah did great at getting back to me and facilitating the return
5 July 2025
Unprompted review
Bought a dragon egg that wouldn’t turn…
Bought a dragon egg that wouldn’t turn on. Contacted customer service and they were quick to respond and offer assistance in returning and getting a new dragon egg. Great customer service!
8 August 2025
Unprompted review
Lookah is a great company device and customer service .
The customer service has always helped me out in any situation. Including replacing parts and or devices. I own the lookah seahorse and pro, seahorse 2 , and the seahorse x. Great reliability just have to keep it clean.
4 August 2025
Unprompted review
Great product
I purchased my lookah guitar and was so excited. The product came and it was better than expected. The color is awesome and the lights are exciting. It has lots of different modes and the instructions are easy to follow.
3 August 2025
Unprompted review
SO AMAZING
i am so pleased with my experience of customer service with you guys. it was so simple and easy and didn’t take as long as i thought it would. thank you for replacing my battery when it went bad. definitely sticking with lookah!
7 August 2025
Unprompted review
My Seahorse Pro Plus is an amazing…
My Seahorse Pro Plus is an amazing little concentrate inhaler . The Lookah company itself is by far is very helpful, every time I ever had a question or problem they were quick with a response and help. Definitely buy one of Lookah’s products you can’t go wrong!
Eric Snyder
7 August 2025
Unprompted review
Would highly recommend their batteries!
I have had many Lookah products, their batteries for 510 thread are superior to other products on the market. I always recommend them to my friends and they have great customer service when it comes to whenever any product has any issues!
6 August 2025
Unprompted review
Lookah is good to go!
Been using the seahorse for a little while and was pretty happy with those. Saw the mini unicorn and decided to give it a try, its my new go to! I love it, its almost like a Puffco but at a way more reasonable price. The bubbler did have a leak when i bought it, but customer service took care of me. I would definitely buy more Lookah products!
5 August 2025
Unprompted review
Great products
Great products, great support for problems and selection for any kind of product you need! It’s great stuff
4 August 2025
Unprompted review
My Lookah Bear stopped working
My Lookah Bear stopped working after a couple months, but their customer service was amazing. I sent them a quick video and they approved a free replacement right away, even offered a bonus Turtle battery for my review. Super responsive, fast support, and they actually stand behind their products. Definitely earned my respect!
1 August 2025
Unprompted review
I am disapointed that my Ant stopped…
I am disapointed that my Ant stopped working, but I am gratefull for the quick response and great customer service. I have 2 other lookah products and I absolutely love them
2 August 2025
Unprompted review
My experience with lookah has been amazing.
My experience with lookah has been amazing. The customer support is on top of it, response time is fantastic and the products are even better! I highly recommend this brand over any other battery company.
24 July 2025
Unprompted review
BEST DEVICES
Lookah products are the best I’ve come across. Whether you’re looking for a 510 battery or a dab device, Lookah literally has your back. I’m a budtender at a dispo and I only recommend the Lookah products to my mmj patients! I gotta say the Turtle has been one of the best devices I’ve EVER have and I’ve tried a lot of brands!!
1 March 2025
Unprompted review
I like this company
I like this company but the Bear vape has malfunctions and the refund process is annoying. But on the other hand they try and find ways to help you. Their products are cute as well.
31 May 2025
Unprompted review
My experience with Lookah was very…
My experience with Lookah was very positive, I had a minor issue and Lookah responded and took care of it right away.
31 July 2025
Unprompted review
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