Ordered a STIHL pole hedge trimmer 27th August and promised delivery within 1 - 3 days. It’s now day 7 and no! Communication from this company, no delivery. What a poor customer experience. Deci... See more
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Ordered a stihl battery as a backup and some gearbox grease. Best price around and free shipping over £90.Stihl had discontinued the lube so the battery was shipped within one day and the refund was p... See more
Avoid this company, took well over a month to receive my items and only after opening a case with PayPal. Very poor response to emails for delivery update or refund requests. It seems to me they take... See more
ordered on line phone 5 days later told it was out of stock payment through pay pal was not told to was out of stock when ordering told it would be delivered start of week 21st phoned to find out were... See more
Company replied
Company details
Information provided by various external sources
London Power Tools & Fixings are a leading supplier of Hand Tools and Power Tools with over 30 years of experience. We sell both online and in-store at our showroom located in South East London stocking the most well known brands of Tools such as: Makita, Festool, Sankyo, Bosch, Dewalt, Milwaukee, Hitachi, Paslode, Fein, Panasonic, Estwing, Faithful, Stanley, Stabila, Irwin and many more. We constantly update our site with new deals, new tools, and new features so whilst you are here please take the time to join our mailing list or download our latest catalogue. We are open from 7.00am to 5.30pm weekdays and 9.00am to 3.00pm Saturdays, we are available to help answer any of your questions, so call us if you need help on 0207 231 4411 and enjoy your time on our site. We are NOT to be confused with londonpowertools.com and have no affiliation whatsoever with the site owner or management.
Contact info
United Kingdom
- www.londonpowertools.co.uk
3.0
Average
30 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Purchased Stihl brush cutter attachment…
Purchased Stihl brush cutter attachment on line on a Saturday. Price was lower than most rival companies and delivery was free to my area.
Delivery turned up at home on Monday morning when no-one was in. Driver phoned me and we agreed a location to leave the item securely.
Polite, speedy service and will use again.
18 September 2018
Unprompted review
Poor Service
Money taken for some Stihl parts on 24 April.
Now 10 May and not yet received despite promises. They did manage to send me another persons order which they still have to arrange collection for !!!
Not impressed
10 May 2018
Unprompted review
a month to fix nail gun without looking at it
bad servising. they said it will take 4 weeks to fix my 2nd fix nail gun.. 4 week... maybe because my warranty is due in 4 weeks time... now i have to buy another one just because they cant give a replacement even if they are fixing my nail gun 4 WEEKS.
and they said 4 weeks even without looking at it.. they are sure that even if its not major they are goint to be fixing it for 8% of a year time.. it means with their service you can loose 8% of your income. NICE
31 July 2017
Unprompted review
Excellent
Found using Google Search.
Ordered on line - easy - ordered on Friday - delivered on Monday am
Excellent eperience
25 July 2014
Unprompted review
Great prices and fast delivery
The cheapest I could find online and with a simple ordering system. Delivered on time. Very happy with the product and service.
25 July 2014
Unprompted review
Good service and great prices with fast delivery too
Ordinarily the item purchased would be assembled and tested by the supplier before collection only. However I didn't want to travel to the showroom so phoned LPT to see if they would deliver it. I am pleased to say that they were happy to, however it was delivered boxed requiring assembly. Whilst this wasn't a problem (assembly instructions were clear) it would have been preferable if this was explained at the time the order was placed. Price was good and delivery was quick, albeit no delivery updates which would have been nice. Overall an easy, quick transaction. I'd use LPT again based on overall price, service and speed of delivery.
24 July 2014
Unprompted review
CHEAP PRICE BAD SERVICE
ordered on line phone 5 days later told it was out of stock payment through pay pal was not told to was out of stock when ordering told it would be delivered start of week 21st phoned to find out were it was then told it would be delivered wednesday then told thursday but I had to take 1 days holiday to be in to receive it .Phone thursday morning to be told it had been sent to Birmingham hub will hopefully get it friday at work address .Lost a days holiday so cheap price not worked out. Will not use again if you are thinking of ordering think again
24 July 2014
Unprompted review
Reply from Londonpowertools
Hi Glenn,
We do take on board all comments however we did advise you the item was out of stock and we did dispatch in time to deliver on the day you had took of work, as you were aware the reason it was not delivered was due to a mistake by our courier and we spent several hours trying to get their mistake rectified. we have sent you an email.
Fast service , good price
Very fast service , quality product cheaper than I could find any where else
24 July 2014
Unprompted review
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