London Body Clinic Reviews 

65
•
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 65 reviews, reviewers had a great experience with this company. Customers consistently praise the friendly team for providing expert advice, taking ample time to explain every single treatment thoroughly, and always making everyone feel completely safe, comfortable, and relaxed. Visitors highlight the exceptionally clean and well-organized environment, noting that the overall service feels genuinely thoughtful, professional, and personal from start to finish. Some reviewers were not happy with the customer service, mentioning frustrating communication barriers, slow email responses, and difficult staff interactions. A few consumers also reported disappointing treatment outcomes and expressed serious concerns regarding clinic procedures and professional standards.

What people talk about most

Service

Reviewers mention positive feedback about service, frequently highlighting comprehensive consultations,... See more

Staff

Clients share satisfaction with the staff, frequently highlighting their professional expertise, kindness,... See more

Customer service

Customers had ambiguous experiences with customer service, as many reviewers praised the team for providing... See more

Product

Users describe ambiguous interactions with product, reflecting a split among reviewers. While some customers... See more

User experience

Consumers find user experience to be exceptionally satisfying, praising the thorough consultations and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Thank you Nas for doing a great job to my non existent eyebrows with the microblading. They look natural and as I wanted them to look in colour and design! Looking forward to the top up to see more pr... See more

Company replied

Rated 5 out of 5 stars

L.B.C is a great place for great treatment and friendly staff. Naz was so helpful from the beginning, giving me free consultations to go through what she recommends as I was wanting to try skin boos... See more

Company replied

Rated 5 out of 5 stars

I’ve been going to London Body Centre for about three years and have always had really positive experiences. The clinic itself is clean, calm, and well set up, which makes appointments feel easy and... See more

Company replied

Rated 5 out of 5 stars

Nas is great at communicating, my consultation was smooth sailing and Nas has been great in answering any questions I have. I’ve had many sessions with Nas for different reasons and each time she has... See more

Company replied


Company details

  1. Skin Care Clinic

Written by the company

London Body Clinic is an award-winning aesthetic and body contouring clinic, proudly featured on ITV and the BBC, and trusted by thousands of clients for safe, results-driven treatments. For over a decade, we have specialised in advanced aesthetic, laser and skin treatments, combining clinical expertise with genuine care. Every treatment is carried out using medical-grade technology, strict health and safety protocols, and fully qualified practitioners who put client wellbeing first — always. Our ethos is simple: Enter as a stranger, leave as a friend. We believe exceptional results come not only from advanced treatments, but from trust, honesty and long-term client relationships. From your first consultation to your aftercare, we take the time to listen, educate and tailor every treatment to your individual needs. London Body Clinic is known for its transparent advice, ethical practice and refusal to cut corners — even when it takes more time. This commitment has earned us thousands of loyal clients and outstanding reviews across multiple platforms. Whether you are new to aesthetics or continuing your journey, you can feel confident knowing you are in safe, experienced hands at London Body Clinic — where professionalism, integrity and results come fir


Contact info

4.1

Great

TrustScore 4 out of 5

65 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 91% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(65)

63 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Naz and her team are so knowledgable…

Naz and her team are so knowledgable and professional, they instantly make you feel trusting, comfortable and at ease.
They’re hot on health and safety extensively and I would put my life in their hands happily and recommend them and return as much as possible.

12 November 2025
Unprompted review
London Body Clinic logo

Reply from London Body Clinic

We’re so pleased you had such a positive experience. Thank you for taking the time to share it — we really appreciate you.

Rated 5 out of 5 stars

honestly can’t imagine going anywhere…

honestly can’t imagine going anywhere else. I’ve never had anything major done, but every single visit to Londin Body x Xeneee has been nothing short of amazing. The space is always spotless, beautifully maintained, and has such a welcoming, calming vibe—you immediately feel comfortable the moment you walk in. Every detail seems thought out, and it’s clear that cleanliness and professionalism are a top priority here.
Nas is truly one of a kind. They are honest, trustworthy, and so meticulous in everything they do. I’ve never felt rushed or pressured, and I always feel like my needs and comfort are genuinely prioritized. Even with the simplest treatments, Nas’s attention to detail makes the experience feel luxurious and personal. They have this incredible ability to make you feel confident in their hands and confident in the results, no matter how small or big the service is.
I’ve been coming here for years, and I can’t imagine trusting anyone else with my care. Every visit reinforces why I keep coming back—consistency, professionalism, and the genuine care Nas shows are unmatched. If you’re looking for a place that is clean, beautiful, and run by someone honest and incredibly skilled, Londin Body x Xeneee is it. I’ve never felt the need to even look anywhere else, because nothing else compares.

18 December 2025
Unprompted review
London Body Clinic logo

Reply from London Body Clinic

Thank you for being part of the London Body Centre family. Your feedback means so much to us and we’re grateful for your trust.

Rated 5 out of 5 stars

Great experience and exceptional…

Great experience and exceptional customer service and care. My skin looks amazing following a treatment.

12 December 2025
Unprompted review
London Body Clinic logo

Reply from London Body Clinic

We can’t thank you enough for your lovely review. It was a pleasure caring for you and we’re so glad you felt well looked after.

Rated 5 out of 5 stars

The best of the best

I’m someone who doesn’t trust these types of places easily, and I was genuinely nervous — especially because I’m scared of needles. From my very first visit to London Body Centre, all of those worries completely disappeared. The experience was nothing like I expected in the best possible way.
The consultation was extremely comprehensive and detailed. They took their time to talk me through everything, answered all my questions patiently, and never made me feel rushed or pressured. I felt listened to and understood, which made such a difference for someone like me who needs reassurance before any treatment.
The care they take is exceptional. Every step is explained clearly, and you can tell they are very diligent and strict with all safety protocols. The team is friendly, kind, and genuinely understanding of fears and concerns. They move at your pace and make sure you’re comfortable the entire time, which helped me relax even though I was anxious.
What stood out most was how much time and care they put into the treatment itself. Nothing felt rushed — everything was done carefully and professionally, with real attention to detail. By the end, I felt safe, confident, and so glad I’d trusted them.
I now genuinely love coming here and wouldn’t go anywhere else. If you’re nervous, unsure, or scared of needles like I was, I can’t recommend London Body Centre enough. They truly go above and beyond and absolutely deserve 5 stars.

22 December 2025
Unprompted review
London Body Clinic logo

Reply from London Body Clinic

Thank you so much for taking the time to leave such a lovely review. It truly means the world to us and the whole team. We’re so grateful you trusted us with your treatment and we’re thrilled you had a great experience 💛

Rated 5 out of 5 stars

Very warm welcome salon beautifully lit…

Very warm welcome salon beautifully lit and bright high vibe decor. Spotlessly clean and lovely staff always feel at home and feel like a friend! Very knowledgeable staff who are thorough and precise in their practice. Did a great job of my eyebrows. A lovely haven to pamper yourself.

25 August 2025
Unprompted review
London Body Clinic logo

Reply from London Body Clinic

We really appreciate your kind words. Knowing you felt welcomed, safe and looked after is exactly what we strive for. Thank you for choosing us and for sharing your experience.

Rated 5 out of 5 stars

Extremely knowledgeable and always…

Extremely knowledgeable and always thrilled with my results.

11 December 2025
Unprompted review
London Body Clinic logo

Reply from London Body Clinic

This review genuinely made our day! Thank you for trusting us and for such thoughtful feedback — it means more than you know.

Rated 5 out of 5 stars

The staff exhibited friendliness

The staff exhibited friendliness, expertise, and ensured my comfort throughout the entire visit. They were knowledgeable but also took the time to address all my questions and concerns. I left the clinic feeling confident in the care I received.

4 February 2025
Unprompted review
London Body Clinic logo

Reply from London Body Clinic

We’re so grateful for your support. Thank you for taking the time to write this and for being such a pleasure to treat. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Body Center has very friendly customer…

Body Center has very friendly customer service and professional team. The place is great and they always have great offers for existing customers 😊

3 January 2025
Unprompted review
London Body Clinic logo

Reply from London Body Clinic

Thank you for your amazing review. It’s always so rewarding to hear that our care and attention made a difference for you.

Rated 5 out of 5 stars

An excellent beauty treatment from…

An excellent beauty treatment from start to finish. The environment was clean, calm, and welcoming, and the therapist explained everything clearly. The results exceeded my expectations, and I left feeling relaxed and confident. Highly recommended.

18 July 2025
Unprompted review
London Body Clinic logo

Reply from London Body Clinic

We can’t thank you enough for your kind words. Reviews like this remind us why we do what we do — we truly appreciate you.

Rated 5 out of 5 stars

Knowledgeable and state of the art…

Knowledgeable and state of the art procedures which were well performed and enhanced my appearance

15 November 2025
Unprompted review
London Body Clinic logo

Reply from London Body Clinic

Thank you for trusting us with your journey. We’re so pleased you felt comfortable and well looked after, and we’re grateful you shared this publicly.

Rated 5 out of 5 stars

I have been using London body centre…

I have been using London body centre for years and find the staff very professional and knowledgeable. They always accommodate you and make you feel at ease.

3 October 2025
Unprompted review
London Body Clinic logo

Reply from London Body Clinic

Your feedback means everything to us. Thank you for taking the time to leave such a thoughtful and generous review.

Rated 5 out of 5 stars

Well what can i say

Well what can i say. Nas and her team are just amazing people and with the treatments theirselves - never experienced results like it. Top top tier professionals. The best clinic around by a country mile. 11/10

24 December 2025
Unprompted review
London Body Clinic logo

Reply from London Body Clinic

We’re so happy you had a great experience with us. Thank you for choosing London Body Centre and for your continued support.

Rated 5 out of 5 stars

I honestly can’t recommend London Body…

I honestly can’t recommend London Body Centre highly enough. From the moment I walked in, I felt completely at ease. The clinic is beautiful, clean, and professional, but what truly sets it apart is the people.
The team took the time to really listen to me — not rush me, not upsell me, not make me feel like “just another client.” My consultation was thorough and honest, and for the first time in an aesthetics setting, I felt genuinely heard. Everything was explained clearly, including what would and wouldn’t be right for me, which instantly built trust.
What stood out most was the integrity. I was never pushed into treatments I didn’t need. In fact, advice was given with my best long-term results and safety in mind, which says everything about the clinic’s values. The practitioner’s knowledge, skill, and attention to detail were incredible, and I felt completely confident I was in safe hands.
The results speak for themselves — natural, subtle, and exactly what I hoped for. Friends and family have commented that I look refreshed and confident, not “done,” which is exactly what I wanted.
London Body Centre isn’t about trends or quick fixes — it’s about expertise, ethics, and genuinely caring for their clients. I wouldn’t trust my face or body to anyone else and will absolutely be returning.
If you’re considering aesthetics or laser treatments and want professionalism, honesty, and beautiful results, this is the place.
Thank you to the whole team — you’ve set the standard.

22 October 2025
Unprompted review
London Body Clinic logo

Reply from London Body Clinic

Thank you for such a positive review. We’re so glad your experience reflected the care and standards we always aim to deliver.

Rated 5 out of 5 stars

Excellent service and treatments

I have been visiting the clinic for several years and I have never had any issues so I am confused by the negative comments. I have found the staff and owner, both polite, friendly, professional and incredibly attentive. I have had a range of treatments from Botox, dermal fillers, laser hair removal, lemon bottle fat dissolving, facials, vaginal hifu and radio frequency which no complaints. This is the only clinic I trust to the extent that my 20 year old daughter also had her laser hair removal at the clinic.

26 September 2025
Unprompted review
London Body Clinic logo

Reply from London Body Clinic

We’re incredibly grateful for your review. It was a pleasure treating you and we look forward to welcoming you back.

Rated 5 out of 5 stars

Christmas Glow Up xxx

Nas, thank you so much for my Christmas glow up! It was so lovely seeing you this week. I am so happy with my treatments, I can’t thank you enough. You and the team are amazing!
I will see you in the NY. X

22 December 2025
Unprompted review
London Body Clinic logo

Reply from London Body Clinic

We’re so pleased you had such a positive experience. Thank you for taking the time to share it — we really appreciate you.

Rated 1 out of 5 stars

All reviews here are just exactly what…

All reviews here are just exactly what it is . I had same experience . Left reviews on Google and they started threatening me to delete it . This are their words :
You have until midnight on 24th December to remove the review in full.
If the review remains after this deadline, we will proceed without further notice with:
A formal Groupon/Wowcher investigation
A Google review investigation
Legal escalation on grounds including defamation, slander, and reputational damage
Something isn't quiet right with this company

23 December 2025
Unprompted review
London Body Clinic logo

Reply from London Body Clinic

Mirjana,

We are responding publicly once to ensure the factual record is clear for readers.

You have confirmed both in private correspondence and within your own review that:

* You previously attended London Body Centre and redeemed a voucher

* You later purchased an additional voucher for a different treatment

All Groupon and Wowcher offers are explicitly limited to one voucher per person and new clients only. This is not a clinic policy but a platform-wide contractual term, clearly stated on:

1. The deal advert

2. The voucher itself

3. Groupon/Wowcher terms and conditions

Once a voucher has been redeemed at our clinic, a client is no longer considered a new client, regardless of treatment type. This rule is non-negotiable and applies to all merchants on these platforms.

Throughout this process, we remained polite, professional, and patient. We did not embarrass or criticise you for overlooking the terms, as mistakes do happen. We explained the situation clearly, advised you that your unused voucher was eligible for a full refund via Groupon, and even offered a goodwill alternative at the same promotional price, despite this not being our error.

What is not acceptable — and must be addressed — is the conduct that followed.

We have retained screenshots of multiple emails in which you:

i Threatened to use several email addresses to leave multiple negative reviews

ii Used aggressive, insulting, and inappropriate language

iii Attempted to coerce us into breaching platform rules

This behaviour is documented.

This platform exists for honest, fair feedback, not as a tool to apply pressure, publish inaccuracies, or retaliate when contractual terms are enforced. With over 500 verified Google reviews and 2,500+ verified Treatwell reviews, it is clear to any reasonable reader that this situation stems from your misunderstanding of terms — not from misconduct or poor service.

Rather than accepting accountability for an error, you have chosen to escalate the matter through threats and misuse of review platforms. That choice is reflected clearly in the evidence retained.

For transparency, all correspondence, timestamps, platform terms, and screenshots are securely documented.

This will be our final public response.
All documenttation shall now be publically posted.

—
London Body Centre
Management & Client Care Team

Rated 1 out of 5 stars

Shockingly Unprofessional

Shockingly Unprofessional – A Lesson for My Vajayjay

Booking an appointment here was an unnecessarily stressful exercise in patience. I’ve bought multiple vouchers since July 2024, and previous experiences had to be refunded because I couldn’t get an appointment. Somehow I convinced myself I might have been harsh, so I went back for more. My ego piped up: “They’ve got great reviews, it must be good.”

Being 52 has its perks — one being the ability to spot red flags miles away. Each attempt to book was met with delays, outdated forms I couldn’t submit electronically, and visits to a closed clinic.

I don’t have the patience of a saint; I’d usually chuck it in the f*** -it bucket and move on. But with the alleged “genuine” reviews and endless awards they boast about, it beggars belief that the basics of customer care and communication are missing entirely.

I’ve been going to aesthetics clinics for over 15 years — threads, fillers, semi-permanent makeup, HIFU, tox, Profhilo, boosters, PRP, fibroblast… you name it. I know what’s reasonable, I’m a tweakment curious kinda gal .The way the owner spoke down to me wrapped in jargon and self-importance, felt almost narcissistic as though knowledge only counts if she has it. Except the absurdity peaked when I was asked to complete a Fitzpatrick skin type form (for sun sensitivity) for vaginal HIFU a treatment for mucosal tissue. A standard medical history form is fine, but Fitzpatrick? Completely irrelevant. Yet the clinic insisted it was legally required.

When I flagged unprofessionalism, the owner sent a long, defensive lecture about rules, awards, and reviews instead of taking responsibility. Customer care was entirely missing just justification and self-promotion.

For a business that claims endless awards, it’s encouraging for other clinics to know that exceptional service, humility, and client care aren’t prerequisites for recognition. Imagine what they could achieve if humility matched their confidence.

I got my voucher refunded, but honestly — why is an award-winning clinic offering endless heavily discounted vouchers? Curiosity killed the cat, thankfully not my vajayjay.

Moral of the story: the universe has a wicked sense of humour. My vajayjay is fine, my intuition is sharper, and perhaps I’m already blessed enough. There are so many excellent clinics out there — don’t judge a book by its cover go where you will be appreciated . Good luck 😊

9 December 2025
Unprompted review
London Body Clinic logo

Reply from London Body Clinic

Fake review - competitor playing childish games

Rated 1 out of 5 stars

AVOID AT ALL COSTS

I had a very similar experience with this clinic and felt extremely let down. There is no real person to speak to at any point — everything is handled through email, and the replies are generic, slow, and not actually helpful. It’s impossible to get proper guidance or support when you need it.

I also noticed that many of the positive reviews seem to come from students who trained there or from people connected to them, rather than from genuine clients who have paid for treatments. This is misleading and gives a false impression of the clinic’s professionalism and service quality.

My overall experience was poor, mainly due to the lack of communication and transparency. I would advise others to be cautious and look into this carefully before booking anything.

15 October 2025
Unprompted review
London Body Clinic logo

Reply from London Body Clinic

Fake review - competitor playing childish games

Rated 1 out of 5 stars

scam beaware

3 months on, now it's the time to write a review.

Avoid at all costs
Groupon buyers beware!

I purchased a Groupon voucher thinking I’d give this clinic a try, I really wish I had read the honest reviews first. The five-star reviews are clearly not genuine. Some appear to be from family and friends, while others have been offered free treatments in exchange for leaving glowing feedback (see screenshot).
It’s incredibly misleading.

The most shocking part is the complete lack of real human contact. There is no one at the clinic to answer the phone, and all communication is done by email. The responses are impersonal and robotic and most AI. They send you random appointment times, and if you can’t attend and ask to reschedule, they mark your voucher as redeemed and claim you’ve already received the treatment.

This whole setup feels dishonest and unprofessional. I’ve never experienced customer service this poor. Please save yourself the hassle and avoid this place entirely.

6 November 2025
Unprompted review
London Body Clinic logo

Reply from London Body Clinic

Fake review - competitor playing childish games

Rated 1 out of 5 stars

AVOID

I had a terrible experience with this clinic. There is no human being to deal with every form of communication is done only by email, and the replies are automated, impersonal, and unhelpful.

Be very careful when reading the reviews for this clinic. Many of the positive comments are not from genuine clients but from students trained by Naz at the clinic. It’s clear that a large number of these reviews come from students or their family members, not from real customers who have paid for treatments.

This creates a completely misleading impression of the business and its services. Potential clients deserve to know the truth before spending their time or money here.

The emails shows how poor their communications skills are.

11 November 2025
Unprompted review
London Body Clinic logo

Reply from London Body Clinic

Fake review - competitor playing childish games

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look