Lockwoodpharmacy Reviews 4

TrustScore 3.5 out of 5

3.5

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3.5

Average

TrustScore 3.5 out of 5

4 reviews

5-star
4-star
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1-star

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Rated 1 out of 5 stars

Extremely obnoxious and rude staff

Extremely obnoxious and rude staff. Call you and interrogate you and ask about your medical history with no right. Also enjoy trying to gas light customers into being upset.

Avoid this pharmacy and move to another instead.

13 March 2025
Unprompted review
Rated 5 out of 5 stars

Top class service

I don't know why this place gets a rating of 3.8 when it has two 5* reviews. Here's another. I changed from my pharmacy because they take so long to dispense prescriptions. Lockwood dispense super quick. Every member of staff greets you with a smile and are helpful and chatty and they deal with EVERYONE equally and professionally. I go every 2 weeks and it's worth the 8 mile round trip for the top class service.

13 March 2025
Unprompted review
Rated 5 out of 5 stars

Always ready to assist

They always go the extra bit to ensure they help the patient.

I often need a little help with my prescription they always make me feel comfortable asking for help. Thank You

12 September 2024
Unprompted review
Rated 5 out of 5 stars

They have always gone out of their way…

They have always gone out of their way to get my much-needed prescriptions, no other chemist has achieved same. Yesterday I tried to get my inhaler from two other chemists without any luck but today Lockwood not only got it but delivered it for me, life savers.

26 April 2024
Unprompted review

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