I dont trust this company...I called for a locksmith to Swart Locksmith and Locksub somehow got involved and sent a locksmith who installed a safety lock poorly - I paid 700 pounds for lock and keys o... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Absolutely brilliant we had someone else booked who didn't turn up but didn't bother to tell us. Gabriel rang immediately fitted us in that night rang b4 he arrived. Got into the garage for us, unf... See more
Company replied
Marian fitted two new internal door star locks to our AirBNB today. We asked if he could somehow manage to make the lock fit so the door closed without any gaps, the door hadn’t been constructed as we... See more
Company replied
Absolutely an amazing company Would highly recommend to anyone. Super fast service. I book all my jobs through Chloe, lovely lady and outstanding customer services Always happy to help and... See more
Company replied
Company details
Written by the company
LockSub provide locksmiths with jobs local to them whilst ensuring customers receive a local, qualified and insured locksmith. https://locksub.com/terms-and-conditions/
Contact info
Chessington Business Centre, KT9 1SD, Surrey, United Kingdom
- help@locksub.com
- www.locksub.com
Richard Carrington Was prompt
Richard Carrington Was prompt, fast and very knowledgeable definitely recommend his work
Mr N Cook

Reply from LockSub
Absolute Rip off
Absolute Rip off, a member of staff locked himself out. Engineer arrived and replaced the latch which is £25 from B&Q and a cylinder not worth £15. Charged staggering £304.80
Always check the price before calling out!

Reply from LockSub
Excellent service
Excellent service, Richard showed me the part that needed to be replaced realigned the door at a very reasonable price, compared to what I had been quoted before. Richard's approach was very professional and he had really good customer service skills. Would definitely use again if the need arose.

Reply from LockSub
5 stars ⭐️ ⭐️⭐️⭐️⭐️
I was in a very vulnerable situation, Robbie made me feel very at ease, he was professional, courteous and extremely efficient. He gave me advice on my home security which has helped me to feel safe and secure in my home. I would definitely recommend him to others who need a locksmith. Thanks Robbie 🙏

Reply from LockSub

Reply from LockSub
I called to arrange an urgent locksmith…
I called to arrange an urgent locksmith for my elderly mother, George went along and got there in great time, very impressed with the service, George was a lovely guy and mum was very happy, he applied a pensioner discount which was very thoughtful!
Thank you very much!

Reply from LockSub
We are happy with the service
We are happy with the service. Very quick response and Marian let us know the exact time he would arrive. He was very helpful and professional and explained the problem to us. Sorted the problem with our patio and back doors. Thank you.

Reply from LockSub
I cant fault the service
I cant fault the service, the lady on the phone was pleasant and helpful and the locksmith was a knowledgable guy and got to me in twenty minutes
I was not happy about the cost of £120
I was locked out, late at night so they said cost was higher but I didn't expect it to be so much
I will be sure not to make that expensive mistake again.

Reply from LockSub
Good and efficient lock repair
Great job by Richard. He explained the lock problems clearly and repaired the lock and realigned door efficiently and effectively. I strongly recommend him.

Reply from LockSub
Chloe answered my very distressed call…
Chloe answered my very distressed call for a locksmith, she was so calming and arranged assistance immediately, when Matt got to me in such short time i was relieved, my puppy had been locked in for almost an hour by that point. matt was so understanding and done his best not to make noise and scare my puppy
I really cannot thank you guys enough, another company i spoke with wanted to charge me a ridiculous sum and put the phone down on me because I was so distressed at the entire situation.
Thank you Chloe and thank you Matt! :)

Reply from LockSub
A little more than i expected but a job…
A little more than i expected but a job well done and a warranty, i cant fault the service

Reply from LockSub
Locksmith quick responce
My husband who is ill had an accident and I could not get into the property, the locksmith was very quick to respond, got me in the house very quickly, explained everything to me and I thought the cost was very good
Highly recommend this company

Reply from LockSub
Adam turned up in the time stipulated…
Adam turned up in the time stipulated and we was back in our home within 5 minutes. A very polite and informative guy. Very pleased.

Reply from LockSub
Lock changed
I am very pleased with the job Nick did today, he was very communicative, polite , he worked clean and professional, thank you very much, I recommend!

Reply from LockSub
Excellent work from Dan G
Excellent work from Dan G. A very friendly and personable locksmith.

Reply from LockSub
Dan was great!
Called LockSub. They had someone out to me within 30 minutes as promised.
Dan from Watford was very knowledgeable and friendly. Couldn't have asked for a nicer guy. And of course was able to get the job done very quickly with minimal damage to the door. Would recommend Dan from Watford to anyone needing a locksmith.

Reply from LockSub
George was fabulous
George was fabulous. Punctual, good job and cleans up. Very impressed

Reply from LockSub
From Haskins garden centre
From Haskins garden centre, extremely quick service and very efficient. Well done.

Reply from LockSub
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.





