Local Surveyors Direct Ltd Reviews 

838
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 112 reviews, reviewers had a great experience with this company. Consumers frequently praise the remarkably fast responses and the absolute ease of discovering dependable local professionals for various needs. Reviewers also deeply appreciate the professional, friendly staff members who consistently provide clear, helpful information throughout the entire process. However, some customers also noted frustrating issues with being completely overwhelmed by an excessive number of unsolicited phone calls and emails. Many people felt that the website did not clearly explain beforehand that their personal contact details would be automatically forwarded to multiple providers. Reviewers mentioned receiving dozens of messages almost immediately after submitting their inquiries.

What people talk about most

Service

Customers report a high level of satisfaction and positive experiences with the service. Reviewers frequently... See more

Response time

Clients share positive opinions on response time, consistently highlighting rapid communication and speedy... See more

Customer communications

Reviewers mention ambiguous feedback about contact, highlighting both efficient connections and overwhelming... See more

Staff

People report positive experiences with staff, highlighting prompt and professional service from surveyors... See more

Website

Reviewers highlight ambiguous aspects of the website, with opinions varying widely. Many people praise the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Have used LSD before for valuers, level 3 surveys and now EICR. Quick response from some of the people who were listed and easy to engage. Not always the least expensive compared to other sites, but q... See more

Rated 4 out of 5 stars

Put my details into the web site .Expected to have to contact the companies myself but received a message from a local company .Giving me a price guide & timeline. Rang the company and arranged an ap... See more

Rated 5 out of 5 stars

I received several quotes from Local Surveyors Direct and chose Dan Bowley of EPC Provide. Dan arrived on time, was friendly but professional and carried out the assessment quickly but throughly. I re... See more

Rated 5 out of 5 stars

Easy comparison site to use when looking for an EPC. Didn't have to input a mobile/telephone number, so wasn't bothered by calls. Was looking for an EPC re sale of a shop property. Just received sever... See more


Company details

  1. Architect

Information provided by various external sources

Local Surveyors Direct is a property website that helps link customers with suppliers. Our main business is helping home owners and home buyers make contact with Building Surveyors, Structural Engineers, Architects, Domestic Energy Assessors, Electricians, Drainage Contractors and other people providing property related services. In addition to domestic property we also provide a comprehensive range of services for commercial property. These services are provided over the whole of the United Kingdom by a comprehensive network of suppliers which has been steadily built up since the website first started operating in 2005.


Contact info

4.0

Great

TrustScore 4 out of 5

838 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(838)

106 reviews in the last 12 months

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Rated 1 out of 5 stars

Avoid unless you want 10+ companies…

Avoid unless you want 10+ companies ringing and emailing you profusely!!!

At NO point do they make it clear they will pass your details out to all of these companies. It is a disgraceful and shocking abuse of data protection and as a result I have reported them to the GDPR ICO.

AVOID using this disgraceful website!!! In 25+ years of internet browsing I have NEVER known someone to be so flippant over people's online privacy and personal data.

6 November 2025
Unprompted review
Rated 1 out of 5 stars

Immediately harassed by ten different firms

This is an appalling service that is very unclear. I was not informed that the information I entered to get comparisons would immediately be forwarded to all the services listed. This resulted in ten separate emails, four phone calls and several voicemails within one hour of asking this website for quotes. I did not want to be contacted directly, nor did I instigate this contact. I did not want ten separate firms immediately trying to contact me at work.

21 November 2025
Unprompted review
Rated 2 out of 5 stars

Planning Permission ?

I only wanted to know IF planning permission was needed to reroof some outbuildings. There appeared to be nowhere to contact West Suffolk Council - Planning, to ask that question.

14 November 2025
Unprompted review
Rated 3 out of 5 stars

Somewhat works

Returned a lot of surveyors who are RICS registered, however was a little misleading. Although the individual surveyor may be registered, very few of the businesses appear in the RICS registry search, just be mindful of this.

Also, supplying your phone number results in a lot of phone calls. I didn't want this, I wanted to be contacted by email with quotes, not harassed on the phone.

A lot of the quotes were very generic and when contacted by a surveyor ended up being wildly different from the initial quoted price.

12 November 2025
Unprompted review
Rated 5 out of 5 stars

I received several quotes from Local…

I received several quotes from Local Surveyors Direct and chose Dan Bowley of EPC Provide. Dan arrived on time, was friendly but professional and carried out the assessment quickly but throughly. I received a draft copy the same day and the final certificate shortly after. I was very happy with the service and costs and would recommend both Local Surveyors Direct and Dan Bowley.

7 November 2025
Unprompted review
Rated 5 out of 5 stars

I highly recommend Local Surveyors Direct

The service itself was simply outstanding. As from initial contact to accessing potential surveyors contact details was extremely swift and hassle-free, however the first and only individual and business I made contact with never actually called me back despite agreeing to the call scheduled for the next day via email. When I called their office in the morning and left a message with a member of staff as I was told the individual was on the phone, no-one called me back, so not good at all !

4 November 2025
Unprompted review
Rated 4 out of 5 stars

Very Useful List Of Professionals

Have used LSD before for valuers, level 3 surveys and now EICR. Quick response from some of the people who were listed and easy to engage. Not always the least expensive compared to other sites, but quality has been good to date.

27 October 2025
Unprompted review
Rated 5 out of 5 stars

The electrician I was looking for…

The electrician I was looking for contacted me. So much easier than making your way down a list of telephone numbers with disappointing results. The electrician lives in my locality, has many years of experience, and is able to undertake the work almost immediately and at reasonable cost.

26 October 2025
Unprompted review
Rated 1 out of 5 stars

ignored my request for Old Building expertise

i specifically said i needed a survey for an old building due to wanting someone who understands how old buildings work. None of the responses addressed this. Instead they gave me the generic ramble which implies they are inexperienced in old buildings. The list is presented with cheapest first, which is NOT the way to choose a professional. I emailed them back for clarifications and received no response. I wouldn't choose a surveyor based on cheapness, and many of the responses showed sparse qualifications. Wont trust the responses

21 October 2025
Unprompted review
Rated 5 out of 5 stars

Surveyors delight

I had lots of replys & information in detail of all companies, couldn't fault this experience. Would recommend finding a company this way again, well done

10 October 2025
Unprompted review

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