Local Surveyors Direct Ltd Reviews 

838
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 112 reviews, reviewers had a great experience with this company. Consumers frequently praise the remarkably fast responses and the absolute ease of discovering dependable local professionals for various needs. Reviewers also deeply appreciate the professional, friendly staff members who consistently provide clear, helpful information throughout the entire process. However, some customers also noted frustrating issues with being completely overwhelmed by an excessive number of unsolicited phone calls and emails. Many people felt that the website did not clearly explain beforehand that their personal contact details would be automatically forwarded to multiple providers. Reviewers mentioned receiving dozens of messages almost immediately after submitting their inquiries.

What people talk about most

Service

Customers report a high level of satisfaction and positive experiences with the service. Reviewers frequently... See more

Response time

Clients share positive opinions on response time, consistently highlighting rapid communication and speedy... See more

Customer communications

Reviewers mention ambiguous feedback about contact, highlighting both efficient connections and overwhelming... See more

Staff

People report positive experiences with staff, highlighting prompt and professional service from surveyors... See more

Website

Reviewers highlight ambiguous aspects of the website, with opinions varying widely. Many people praise the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Have used LSD before for valuers, level 3 surveys and now EICR. Quick response from some of the people who were listed and easy to engage. Not always the least expensive compared to other sites, but q... See more

Rated 4 out of 5 stars

Put my details into the web site .Expected to have to contact the companies myself but received a message from a local company .Giving me a price guide & timeline. Rang the company and arranged an ap... See more

Rated 5 out of 5 stars

I received several quotes from Local Surveyors Direct and chose Dan Bowley of EPC Provide. Dan arrived on time, was friendly but professional and carried out the assessment quickly but throughly. I re... See more

Rated 5 out of 5 stars

Easy comparison site to use when looking for an EPC. Didn't have to input a mobile/telephone number, so wasn't bothered by calls. Was looking for an EPC re sale of a shop property. Just received sever... See more


Company details

  1. Architect

Information provided by various external sources

Local Surveyors Direct is a property website that helps link customers with suppliers. Our main business is helping home owners and home buyers make contact with Building Surveyors, Structural Engineers, Architects, Domestic Energy Assessors, Electricians, Drainage Contractors and other people providing property related services. In addition to domestic property we also provide a comprehensive range of services for commercial property. These services are provided over the whole of the United Kingdom by a comprehensive network of suppliers which has been steadily built up since the website first started operating in 2005.


Contact info

4.0

Great

TrustScore 4 out of 5

838 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.0

All reviews

(838)

106 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Epc east midlands

EPC east midlands answered my e mail promptly and set up a convienient appointment ,he explained everything to me that he was doing and why .i would reccomend this company very friendly and accomedating .

15 April 2026
Unprompted review
Rated 4 out of 5 stars

Looking for a local Architects

Put my details into the web site .Expected to have to contact the companies myself but received a message from a local company .Giving me a price guide & timeline.
Rang the company and arranged an appointment

14 April 2026
Unprompted review
Rated 3 out of 5 stars

Great to get some local surveyor…

Great to get some local surveyor details however, all ive had today is phonecall after phonecall. I updated my preferred method of contact is email but my phone has not stopped ringing. This maybe down to the companies themselves rather than the website but really frustrating when working full time and phone wont stop.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Paul Field

Only one company replied to the query, but that was all I needed. I checked the name on the gov.uk register to confirm its validity before starting.
Paul Field was very efficient, friendly and helpful and made the whole process very easy so a big thank you to him.

10 April 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointed

Only two of the recommended firms responded, of one which promised to revert within half and hour but did not hear anymore from. The second one said mine was not a project they would take on.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Very easy to use

Very easy to use, great response by traders, got the job done with minimum time, effort and hassle.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Super easy to use

Super easy to use. Reached out to some of the proposed surveyors and got one of the companies to do my survey. Couldn't be happier with them!

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Easy comparison site to use.

Easy comparison site to use when looking for an EPC. Didn't have to input a mobile/telephone number, so wasn't bothered by calls. Was looking for an EPC re sale of a shop property. Just received several quotes by email and these varied greatly in price. Chose the lowest cost and the service was excellent.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Easy

Easy, quick reply. Received a number of companies, which are in the process of contacting

5 February 2026
Unprompted review

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