LMC Truck Reviews 

349
TrustScore 2 out of 5

1.8

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Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, most reviewers were unhappy with their experience overall. Customers frequently experienced major issues with the delivery and order processing, noting severe shipping delays, lost packages, and very long waits for their refunds. Consumers also struggled with unhelpful customer service representatives who argued, failed to resolve problems, and could not provide accurate assistance with parts. Though some customers experienced problems, a small group of people were satisfied with their purchases and received undamaged items. Some reviewers were happy with specific components, mentioning great fit and timely deliveries for their restored vehicles. However, others noted that several parts required significant modifications or did not fit correctly during installation.

What people talk about most

Product

Consumers find product experiences to be highly mixed and inconsistent. While reviewers appreciate the wide... See more

Order

Reviewers express widespread dissatisfaction and frustration with their order experiences. Consumers... See more

Customer service

Customers consistently note negative experiences with customer service, highlighting rude responses and a... See more

Quality

Customers had ambiguous experiences with quality, reflecting a high level of disagreement regarding parts and... See more

Delivery service

People report negative experiences with delivery service, highlighting prolonged shipping delays and slow... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I ordered over $1200 in square body parts, cowl induction hood both front fenders, gas tank, tank straps and window seals last fall. They have two different qualities of front fender I ordered the bet... See more

Company replied

Rated 2 out of 5 stars

Quality of window felts seal kit should embarrass LMC. The contour isn't even close the clips which only have to align with slots not holes were not placed well. Not likely to order from LMC again.

Rated 2 out of 5 stars

I ordered parts for my truck. The page is not clear on what you need or not. I ended up ordering double the hardware needed. When asked for a return on the extra parts I was treated like a problem and... See more

Company replied

Rated 2 out of 5 stars

Bought a carpet for 1993 chevy s10. Came folded up in box. This was a molded carpet. It can not be folded. I had to trash it and bought one from another company. Their prices are high and shipping cos... See more

Company replied


Company details

  1. Truck Parts Supplier

Information provided by various external sources

Come to LMCTruck.com for all your truck parts and accessories needs. We carry truck parts for Chevy, GMC, Ford, Dodge trucks and more!


Contact info

1.8

Poor

TrustScore 2 out of 5

349 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 56% of negative reviews

Typically replies within 24 hours

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1.8

All reviews

(349)

62 reviews in the last 12 months

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Rated 5 out of 5 stars

LMC and its support for education! A Perfect Match!

LMC was both prompt and accommodating as our company was rebuilding a 1966 Chevy Step-Side for our Business BuildingBlocs Literacy. This truck is currently being rebuilt as it's the main character in our newest children's series about "Bumper the truck with no Bumpers." It will be appearing in car shows , county fairs, schools, parks, etc. We couldn't be more pleased with their customer service, on time delivery and quality of their parts for this very important mission to educate people of all ages! Thank you LMC! We look forward to continuing our business relationship! Sincerely, Dr Lori-ellen Pisani, CEO of BuildingBlocs Literacy!

1 May 2026
Unprompted review
Rated 1 out of 5 stars

ordered wheel well moldings they look…

ordered wheel well moldings they look nice but i had to drill all new holes to make them work, you should not need to do that...don't know if i will use them again

4 May 2026
Unprompted review
LMC Truck logo

Reply from LMC Truck

Mark,
We’re sorry to hear about the difficulty you experienced installing the wheel well moldings and we apologize for the inconvenience this caused.

We weren’t able to locate any prior contact regarding this issue, but we want the opportunity to assist you. Please give us a call at 800 222 5664 and speak with one of our customer service representatives so we can review your order and discuss a solution.

Rated 3 out of 5 stars

Outrageous increase on stainless steel bed strips of $130 in just one day !

Okay to get things right up front!
I Absolutely Love dealing with LMC & have spent literally thousands of dollars just in the last few months & have been strictly using LMC for many many years with “NO problems whatsoever “
But yesterday April 9,2026 I ordered $3349.97 of parts for a 1957 Chevy pickup I’ve been restoring for the last 3 years .
I started to order 7 stainless bed strips for the bed at the cost of $200.65
( right from the 2026 spring/summer catalog & next thing I know the person I was ordering from said the cost is $330.00 for the same strips!
I said NO that cannot be correct!
So what had happened is in just
( ONE DAY ) from April 8 to the 9th the 7 strips went up $130.00 !
And they would NOT honor the $200.65 amount to me even after spending over $3K with them !
This is more of a principle deal than anything!
It’s not that $130 is gonna break me !
Hey come on now ,we all know that our country is Definitely No Doubt THE MOST GREEDIEST country on this planet especially ever since that Covid mess !
Well neediest to say , I did not order the strips !
Went on eBay & found them much much cheaper!
I would have gladly given 5 + stars any other time but in this case I just gave 3 stars !
I rest my case ,
B. Wyrick

7 April 2026
Unprompted review
Rated 1 out of 5 stars

The worst

The worst. They are joking as far as online sales. They aren’t set up for any of it. Confirmation , shipping tracking all of it is decades behind. It’s been 2 weeks and they have no idea where my parts are. Wish me luck in getting a refund this really set my project back, never again with LMC.

7 April 2026
Unprompted review
Rated 1 out of 5 stars

Damaged and Poorly Packaged Parts

I had a bad experience. They sent me fenders that were marked, repaired, and poorly packaged. I do not recommend them—they are scammers.

1 January 2026
Unprompted review
LMC Truck logo

Reply from LMC Truck

We’re sorry to hear about your experience. After reviewing your order, we were unable to find any prior contact regarding damage or concerns with the fenders. Because we weren’t made aware, we didn’t have the opportunity to review the issue or assist.

If you’re still experiencing a problem, we’d be happy to take a closer look. Please reach out to us at 1-800-562-8782 or customercare@longmotor.net
so we can help.

Rated 1 out of 5 stars

I ordered door latch hardware for my 60…

I ordered door latch hardware for my 60 C10. I chose LMC, even with the $25 shipping for a 3 pound package, because they had the parts in stock and I wanted them by the weekend. Parts that were supposed to arrive on Thursday arrived the following Monday. A full week after my order. Come on LMC, we live in a free shipping, receive the order tomorrow world.

30 March 2026
Unprompted review
Rated 1 out of 5 stars

Customer Service

We had a really good one named Brenda. She was AMAZING.
Then we had to call back for a follow up today and got nothing but rudeness. Didn't catch her name. They are going to make me pay for a shipping label to send a part back that they sent/ charged us for.
Also, we ordered some headlight door screws that are supposed to be silver and they came in black. And 1 was missing. She sent it to the next person and was going to get back to us. I sent pictures, but we'll see.
All I know is, we should have just ordered from Classic Industries.

30 March 2026
Unprompted review
LMC Truck logo

Reply from LMC Truck

Hi Gary, thank you for taking the time to leave a review. We’re very glad to hear that Brenda provided amazing service, and we’ll be sure to pass that along to her.

We’re truly sorry for the frustration you experienced during your follow up call. We understand how disappointing it is when there are issues with returns or incorrect and missing parts.

Regarding the return shipping, hardware color discrepancy, and missing screw, we appreciate you sending photos and having patience while the issue was checked out. Our team has reviewed the details to ensure everything is handled. After speaking with you this morning I had the parts reshipped and email the return label for you to get the parts shipped back to us for your refund.

We value your business and thank you again for your feedback.

Rated 4 out of 5 stars

Good parts, terrible customer service

Good parts, terrible customer service. I've ordered thousands of dollars of parts through them and recently ordered a seat cover while on sell, when it came in it was for the wrong year. They will only refund once I ship it back (which is understandable) but they won't give me the sale price on replacement one.

*edit* they did reach out and make it right...ish, so I changed it

26 March 2026
Unprompted review
Rated 1 out of 5 stars

Never another cent will I give LMC

Never another cent will I give LMC, I made a large order and after a week had not heard a thing. I called them and was told that because the billing address on cc was different than the shipping address they would not fill the order. Ask them to help get the order on out because the truck is taking up a lift in the shop. Got shipping info 2 days later saying it will be another week and a half. Customer service there didn't care about the wait times. didn't offer to expedite the order or offer express shipping that i would have paid extra for.

27 March 2026
Unprompted review
LMC Truck logo

Reply from LMC Truck

We’re sorry to hear about your frustration and appreciate you taking the time to share your experience.

Your order was placed the evening of 3/19, after business hours, and was flagged for a standard fraud review due to it being a first-time order with differing billing and shipping addresses. This is a routine step we take to protect our customers and prevent unauthorized transactions.

We reached out via email the following morning (3/20) to request verification but did not receive a response. After not hearing back, we attempted to contact you by phone on 3/24 and were able to connect with you on 3/25. Once verification was completed, your order shipped the next business day on 3/26.

We understand the timing was not ideal given your situation, especially with your vehicle occupying a lift. However, the delay was due to the time it took to complete the required verification.

We appreciate your feedback and will use it to improve our communication during the verification process.

Rated 1 out of 5 stars

Customer service is very short treats…

Customer service is very short treats you as if your eight talks to you like your insane for expecting service shipping to my home was told eight to nine days 24 to 48 to ship asked for upgraded shipping was refused call customer service four or five days later was told my email was entered wrong and that was 72 bis hours and my package would take two weeks 19 or twenty days total was charged over 60 dollars to ship spring shackle kits and four bolts lost another customer lmc and I'd like others to know that customer service is only going to tell you how your wrong and shipping is ridiculous among other problems and I have plenty of time while I'm sitting in the shop waiting for my parts to write reviews

Thank you for reiterating that and talking to me as if I was eight what you told me when I gave you money and what the actual facts of your service are is different you now add technical details like business days and after business hours yes i live in Alaska and routinely get parts in two to four days. You took my money and told me one time line and when I called customer service after I ordered the parts you had an longer schedule for delivery I'm not happy because of this I did not want to wait till next month to get my parts your original time line was a stretch hence I asked for upgraded shipping you don't seem to care what my time line is and that's why I'm leaving you a review because this is dishonest and it's far from a convenient shipping time and I was your customer but I won't be any more because I don't like getting messed around my time is valuable and I encourage every one not to do business with you because of that if you have any further questions you have my information because I already contacted you and you don't really care what I was told because you think well over two weeks to recover parts is acceptable and I do not and I still do not have my parts and if you were actually sorry that I was dissatisfied with my experience you would do something about it instead of treating me like I'm eight like I stated in my review

11 March 2026
Unprompted review
LMC Truck logo

Reply from LMC Truck

We’re sorry to hear you’re dissatisfied and certainly appreciate you taking the time to provide your feedback.

Your order was placed the evening of 3/13, after shipping had closed for the day, and it shipped the next business day on 3/16. For Alaska deliveries, standard transit time is estimated at 7–10 business days (excluding weekends). Based on USPS tracking, your package is currently scheduled for delivery on 3/31.

While we understand delays can be frustrating, your order was processed and shipped within our stated timeframes.

If you would like further assistance, please contact us directly at 1-800-562-8782.

Rated 1 out of 5 stars

I bought $400 of parts which they…

I bought $400 of parts which they charged immediately to my American Express. I then received an email that I needed to provide a copy of my driver's license and credit card statement since it was flagged as fraud. I spoke with someone at LMC who then said the order would go through. Then I received another email it would not. An LMC representative then told me they never charged me, my bank flagged it as fraud and they had nothing to do with it and proceeded to walk me through all the different reasons LMC had nothing to do with this, never charged my card, and it's all my bank's fault. After talking with American Express, it was confirmed the order was not flagged fraud, which makes sense because American Express always sends alerts for fraudulent orders. What a strange thing to lie about! Now I have to go through the dispute process. Never doing business with them again.

9 March 2026
Unprompted review
LMC Truck logo

Reply from LMC Truck

We’re sorry to hear you had a frustrating experience, and we appreciate you taking the time to share it with us. Per our fraud protection policy, first-time orders that exceed a certain dollar amount and/or are being shipped to an address different from the billing address may be automatically flagged by our system. When this occurs, we are required to request physical documentation, which includes a copy of a valid ID and confirmation of the last four digits of the card being used.

This process is in place to protect both the cardholder and our company and helps ensure that the person placing the order is the authorized cardholder and that the card is not being used fraudulently.
If you would like us to review the situation further, please contact our Customer Care team.

Rated 5 out of 5 stars

Updated and honest review

I recently wrote a bad review regarding a windshield seal being incorrect. Turns out it was user error so I’ve since deleted that review and am writing a good one. I apologize profusely. Parts have always been delivered quickly and have worked well with my square body restoration.

5 March 2026
Unprompted review
Rated 1 out of 5 stars

Don't expect high quality parts

I ordered a few niche old truck parts only to receive cheaply made junk. The mating surfaces on one part had a manufacturing stamp right through the freshly machined surface. Their response: "Just use RTV, it's an industry standard". I had already tried that so was forced to get a replacement part from elsewhere, which turned out to be the same price for a better quality part that worked. This experience left me disappointed

10 February 2026
Unprompted review
Rated 1 out of 5 stars

I order a gauge cluster for my 1975…

I order a gauge cluster for my 1975 f250 it came in took it out and it will not bolt up to my benzyl with out the gauge cluster housing witch it clearly shows in the picture when I bought it. I even bought a new benzyl from them I sent it back they received it on 2/18 said it would take 3 are 4 days to get my money back l called on 2/25/2026 they said we are running behind give us 24 to 48 hrs I called on 2/27/2026 they said those shipments come in on a big pallet we just started to on give us 24 hrs. I have work for FedEx for 30 years they received that box the same way I received 1 box at a time ,too many excuses today is 3/02/26 still no money ! there is a lot more businesses out there to order from got my last package from them yesterday

18 February 2026
Unprompted review
Rated 1 out of 5 stars

Tried returning my part came in…

Tried returning my part came in damaged. They told me they would contact me. No one contacted me and gave me the run around. Don’t do business with them. Packages are no good and parts are the wrong size and cheap parts that breaks apart. They told me to email customer service, which I did never heard back from them. Emailed them a couple messages. It’s been close to four months now nothing

27 November 2025
Unprompted review
LMC Truck logo

Reply from LMC Truck

Troy, we have thoroughly searched our phone and email records and have no record of any contact regarding this issue.

If a part arrived damaged or incorrect, we address issues immediately!

Please contact customer service via phone at 1-800-562-8782.

Thanks

Rated 1 out of 5 stars

the door panels LMC sells for a 1990…

the door panels LMC sells for a 1990 chevy C`1500 truck are very cheap made I wish had just used my old worn out ones

16 February 2026
Unprompted review
LMC Truck logo

Reply from LMC Truck

We’re sorry to hear you’re disappointed with the door panels for your 1990 Chevy C1500.

We’re unable to find any prior contact regarding this concern and would have appreciated the opportunity to help. If you’ll reach out to our Customer Care team at customercare@longmotor.net with your order number and photos, we’ll gladly review the issue and work toward a resolution.

Rated 1 out of 5 stars

No people work there that have any experience whatsoever. All you get is older ladies that sound like they have been drinking when they answered the phone one lady actually hung up on me before I coul

After ordering parts through two different ladies that answered the phone, I called back and asked to speak to someone that has experience working on these vehicles or who has even worked on a vehicle whatsoever there and the lady informed me that they are just a call center that they are not even at a LMC business they just answered the phones there’s no one that will ever have any experience to answer the phone to be able to give me any help assisting with parts. I’ve already spent $150 in the wrong parts with the last two ladies, I had to pay shipping to my house and if I wanna return them, I have to pay shipping back. I called and tried to let them help with this issue and I cannot even get a guy anyone has any experience whatsoever. The lady told me they work at a call center. There’s never any text nothing. I see why their reviews are so low and why people always told me not to use LMC their website is outdated and slow it is one of the worst websites I’ve ever used to order parts. I do not recommend ever using this company, cause you will never be able to get any help and from after reading all the reviews it has been confirmed that they do not obviously care about customer satisfaction, or about their reviews for their business.

12 February 2026
Unprompted review
LMC Truck logo

Reply from LMC Truck

Jason,

Thank you for reaching out regarding the issue with your vent window seals. We understand how it can be confusing when dealing with both 1 piece and 2 piece designs. After reviewing the call from your original order, we confirmed that the parts shipped was the ones requested at that time.

As discussed during our conversation this morning (February 12, 2026), we have issued a refund for the incorrect parts. We will not require the items to be returned, as doing so would not be cost effective.

If you need any further assistance, please let us know. We're here to help.

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