LiveFootballTickets Reviews 

21,160
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 3,736 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery of tickets straight to their digital wallets and the smooth, reliable entry into the stadium on match day. People often mention that exceptionally helpful customer communication and clear instructions make the entire purchasing process wonderfully easy and stress-free. However, some people mentioned experiencing serious issues, such as invalid tickets already being scanned or unexpected problems successfully entering the crowded venue. A few other people also felt that specific seat locations were completely unclear or that orders encountered frustrating delivery delays before the match.

What people talk about most

Service

Consumers find service to be positive, highlighting efficient communication, smooth transactions, and... See more

Order

Users describe positive interactions with order, highlighting smooth and easy transactions with timely... See more

User experience

Reviewers mention positive feedback about user experience, highlighting smooth and straightforward... See more

Website

Customers consistently note ambiguous experiences with website, showing high disagreement. While many... See more

Location

People report positive experiences with location, noting that the venue matched descriptions at purchase.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service, with regular updates about ticket status, tickets amazing on the 4th row making our experience even more special. Tickets received via email over 48 hours before and then shar... See more

Rated 5 out of 5 stars

I was really unsure if the tickets for Man City v Arsenal would work but we had absolutely no problems getting in. I emailed during the week about my tickets and received a reply straight away.... See more

Rated 5 out of 5 stars

I think the fact that it took so long for the match ticket to actually become real was a major factor. All the problems building up to the game were completely wiped out as the admittance into the gam... See more

Rated 5 out of 5 stars

I used the site to buy tickets for myself and the family to watch Sporting CP during our holiday in Lisbon. The service from start to finish was great. Tickets were easy to buy. Communication about ti... See more


Company details

  1. Event Ticket Seller
  2. Soccer Store

Written by the company

LiveFootballTickets is a leading secondary marketplace for purchasing football tickets. With a user-friendly interface and a wide selection of matches from top leagues around the world, LiveFootballTickets makes it easy for fans to secure their tickets to live matches. LiveFootballTickets is committed to providing the best customer experience possible, with quick and reliable service and a secure purchasing process. Whether you're a die-hard fan or just looking for a unique sporting experience, LiveFootballTickets has you covered. Join the thousands of satisfied customers who have relied on LiveFootballTickets to make their football dreams a reality.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

21K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 10% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(21,160)

3,713 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Definitely use again

I was dubious about using the site but all went well. They were thorough with sharing information, processes and checking everything was working. When I used the ask for help option (not because anything was wrong) they were very quick in responding. Would definitely use again!

16 August 2026
Unprompted review
Rated 5 out of 5 stars

No problems whatsoever

Tickets sent within about 5 minutes in PDF format. No problems at the stadium, scanned straight in.
Happy daughter after her team winning 3-0. Good result all round.

16 August 2026
Unprompted review
Rated 5 out of 5 stars

Great service!

Bought tickets to the Community Shield yesterday. Bought them 4 hours before the game and the tickets arrived 2 hours before kick off.

Had no problems and definitely would buy from here again!

16 August 2026
Unprompted review
Rated 4 out of 5 stars

Risky, but Rewarding

I booked 2 seated tickets together in the Arsenal end for the community shield match v Man city. Cisting £470 in total. From booking my tickets back in june for this match it was smooth, simple with good communicarion from the minute of purchase. Providing tracking details etc. Everything was going fine snd seemed legit. Right up until the day before 15th august i had no concerns. However i was told the tickets would be delivered via mobile to me the day before the match., and not to worry. All day i waited , checking the tracking, checking emails but nothing. No sign of the tickets. I waited until 3pm on the 15th, leaving 24 hours until kick off but still no tickets. I emailed back and forth requesting my tickets only to be met with automated emails, full of excuses and no substancial infirmation regarding my tickets. This caused major red flags by now. I was told its all fine, tickets should arrive asap, please be patient etc. Well that day came and went. The morning of the game 16/08/26 still nothing. I emailed again, and again it took me three times before i had any sort of response. Literally 3hours before kick off the tickets arrived in my inbox. Bare in mind we had to travel over an hour to get there. I was in such a state of panic and frustration. This took over my whole weekend. Well, anyway the tickets arrived. Made our way to the match and they scanned the QR code in all fine. The seats were amazing with cracking views!! My son had the best day. My advice is order from this site at your own risk. The reviews arent great and i honestly thought i had been scammed. But the tickets arrived on the day of the match and luckily i had time to travel. Arsenal won and made my sons day. Please be careful when ordering off this site. We are lucky it paid off in the end but others may not be so lucky. Risky but extremely rewarding getting to see the mafch with such cracking seats.

16 August 2026
Unprompted review
Rated 3 out of 5 stars

Hubby bought him and my 2 x sons…

Hubby bought him and my 2 x sons newcastle tickets for yesterdays match..yes he paid a daft amount but the seat location was fab after they EVENTUALLY GOT IN , however the tickets didnt scan and they were sent to the box office they missed kick off and lets just say the season ticket holders who sold their tickets for this game at a greedy amount will be getting a warning at the very least as their seats should of been given to the club on re sale. We wont be purchasing again off this site

15 August 2026
Unprompted review
Rated 1 out of 5 stars

Tickets had already been used…

Paid £160 for community shield tickets, on getting to the gate found that the tickets had already been used. I guess they are sold to multiple people and the first to get there gets in?

Won't use again.

16 August 2026
Unprompted review

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