I have been using Livedrive for many years after having made a very rigorous selection of the main online backup solutions. Livedrive is really the best solution, the most fluid, the most ergonomic... See more
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I've used LiveDrive for years - both directly and rebadged through various resellers. It does exactly what I want it to do - it works well (despite a file upload bug that needs support to occasiona... See more
Long term user of Live Drive - I've had a few issues but support has always been helpful. I've had a couple of times when I lost data on my end but I've always been able to successfully restore f... See more
Unlike most any other soft ware,; you cannot cancel online, and must make a call to England during their business hours. Obviously designed to make it virtually impossible to do, and don't try to re... See more
Company details
Information provided by various external sources
Get truly unlimited online storage and online backup from Livedrive. Easily backup, share and store documents online: as easy as using an external drive!
Contact info
United Kingdom
- www.livedrive.com
3.6
Average
188 reviews
No recent history of asking for reviews
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Uploading to the cloud does not always…
Uploading to the cloud does not always go well. For example, I have multiple files on my computer I can't open in the cloud.
No further problems.
19 May 2022
Product works seamlessly and is so…
Product works seamlessly and is so convenient. Livedrive support are also excellent if you have a question or problem.
18 May 2022
In times gone by a good service
In times gone by a good service. Now its nearly doubled in price they have lost the edge and priced themselves out of my pocket.
18 May 2022
It just works
It just works! Easy to configure, easy to retrieve and has excellent mobile interface. Best of those I've tried.
18 May 2022
very good service
18 May 2022
After twelve years of use.
After twelve years of use.
We have been using Livedrive since 2010 and are very happy with the service. It gives you a cloud based solution for file access on the go, as well as an easy to use backup service. The initial setup is a bit clunky but once done it´s just set and forget. In those years, we´ve had a hard disk failure and a ransomware attack which would have been a disaster for us but all we had to do was replace the local drive in the first instance and format it in the second and just restore from the Livedrive cloud. In both cases we lost less than a few hours of data.
18 May 2022
10 year customer …. Excellent.
I think I’ve been with Livedrive for the past 9 or 10 years. They started out as my offsite ‘home backup of last resort’ but as their product offering developed so to did the features.
For me it is truly ‘in the background’ peace of mind.
I have only had cause to raise a support call (my issue) on one occasion in all that time and the support was excellent.
18 May 2022
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Used to work fine
Used to work fine. But the last months it has been stuck at the same percentage with uploading.
18 May 2022
Reply from Livedrive
Hi Wouter, we are sorry to hear you are experiencing an issue with your backup. At your earliest convenience can you please reach out to us at csteam@livedrive.com and we can try to get this resolved.
livedrive is just brilliant
18 May 2022
I am completely satisfied with the…
I am completely satisfied with the reliability, the clarity of the offer and the prices.
18 May 2022
In the Android app the thumnails are to…
In the Android app the thumnails are to small in the file list.
18 May 2022
Reply from Livedrive
Thanks for the feedback. We have actually recently updated the Android app to include bigger thumbnails in the file list.
Simply click the grid icon at the top right of the file list screen to view thumbnails that are roughly 4 times bigger. Hope that helps.
Happy with the programme where I can…
Happy with the programme where I can locate my information and pictures and so on.
18 May 2022
some files forever lost
if you need a reliable backup cloud service, don't use livedrive.
occasionally files get lost. you get the message "not completely uploaded".
18 May 2022
Excellent and easy to use
18 May 2022
Reliable and safe
I have been using for a number of years and it is reliable and does the job.
11 May 2022
Great service.
11 May 2022
Excelent backusolution :-)
11 May 2022
Automated backup regularly results in loss of internet access.
Automated backup regularly results
11 May 2022
Reply from Livedrive
Thank you for your review Nick. We would really like to work with you on trying to establish the cause of this, we haven't had reports of this particular issue from other customers. At your earliest convenience can you please reach out to us at csteam@livedrive.com and we can try to get this resolved.
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