Measurements good, but legs too short. Great detail such as the side zip and button. Unfortunately on only the second wear, the dungaree strap came undone, can't actually see any stitches, whereas th... See more
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See what reviewers are saying
My Liana dress was unwearable as the hem dipped dramatically at the front . I’d bought one a couple of years earlier and it was beautifully made so this was very disappointing . I requested a returns... See more
I have given 4 stars for prompt delivery and refund (as I ordered 2 sizes) and kept one for a wedding. I really think it is a pretty little tea dress however I had to leave it in to be stitched at th... See more
Slight blip with postage surcharge, which was resolved in a couple of days. Purchased 2 dresses, both lovely, nice quality material. Fit very slightly snug but both dresses flattering. Will use aga... See more
Company details
Written by the company
Vintage clothing collections including Fifties Dresses, the Swing Dress, Floral Tea Dress and more vintage fashion dresses in the UK.
Contact info
Sure Store, Rayner Lane, OL7 0FU, Manchester, United Kingdom
- care@littlewingsfactory.com
- www.littlewingsfactory.com
3.0
Average
564 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Quick ordering system and delivery
Quick ordering system and delivery. Lovely dress, Nice stretchy material and good fit
3 November 2023
Never received item and they didn’t…
Never received item and they didn’t send a replacement
29 September 2023
Poor packing
Colour lovely, fit a little tight. Sadly packed poorly and dress creased and crumpled, and didn't not improve after hanging
22 September 2023
Wedding ready!
Really pretty dress. Perfect for a wedding that I'm going to attend. I had kind of hoped for a more silky fabric though. Very glad I brought the underskirt to go with it because it really does give the dress more definition
22 September 2023
Sent me the wrong dress
Sent me the wrong dress, I emailed to ask for a shipping label as per thier refund policy to return. No response, chased again but I was coming up to the end of the 14 day period and I was worried they would not refund me if I left it any longer. Returned the dress at my own cost. They refunded the dress but not even the original postage. Now through thier fault, I am close to £10 down with no dress.
14 September 2023
Unprompted review
Excellent service
Delivered quickly. Dress beautiful but had to return it. Refund issued promptly.
22 September 2023
Abysmal customer service
I'd not heard of this company but hadn't seen bad reviews, so thought I'd give them a try. Awful experience!
I ordered two dresses. One was faulted, the other was too big on chest and too small on hips, even though my hips are smallest part of my body. Just awful fit.
I emailed them and their response was poor. They ignored my emails regarding the expected prepaid label for faulted goods. Finally sent me one by email a good while later, no apology for delay.
I returned the dresses, expected refund around £40. SIXTEEN DAYS later, still no refund and not even an email from them. Took out a PayPal case as they ignored my email again. 4 days later PayPal tell me I will be receiving a refund in about 5 days. Still no response whatsoever from Little Wings, never mind an apology!
Absolutely awful business, I will do my best to warn potential customers of their terrible business practices. Avoid, avoid, avoid!!!
18 September 2023
Unprompted review
Cheap looking item, no refund
Cheap looking item, terribly quality for the price. I returned (at my cost) for a £49 refund, which I never received.
They also didn't post my review on their website, obviously filtering the negative ones.
AVOID
4 July 2023
Unprompted review
Lovely design and fit for both my…
Lovely design and fit for both my dresses. First time order with Little Wings, won’t be my last.
24 August 2023
Ordered dress
Ordered dress, after 2 days received email that my order was shipped. Then after 2 hours, I've got notification about the refund... No information, no apologies. I've emailed customer service to only received message that the item I ordered is out of stock! How you can order something what is out of stock! Very poor way of managing buissnes. Never will order anything again. Also, they removed my coment about it from their Facebook page...
10 September 2023
Unprompted review
13 days later and I haven’t received my…
13 days later and I haven’t received my package as they have not paid the full postage. I’ve had to pay £4.70 to Royal Mail to eventually get it delivered. Still don’t know when that will be.
28 August 2023
Fast efficient service thank you
24 August 2023
Purchased Liana white and pink dress…
Purchased Liana white and pink dress and never received it. Awful service. Emails sent and mostly ignored. 4 weeks later finally get a refund!
31 August 2023
Unprompted review
Didn't receive dress
I purchased a dress (the lilac and white celestial dress) in size 8 on the website only to be told after payment had gone through that it was out of stock and I'd be refunded. I was refunded but I'm frustrated that I was able to purchase something that wasn't there.
24 August 2023
Brought my beautiful dress for my sons…
Brought my beautiful dress for my sons wedding. I was told I looked lovely in it. So many nice comments and people asking where I got it from. The it self is a perfect fit and true to size. Fabric it good and on the plus side the dress has pockets which were great for my hankie.
20 August 2023
Unprompted review
DO NOT WASTE YOUR MONEY
DO NOT WASTE YOUR MONEY.
I have only give a one star as it wouldn’t let me leave a review otherwise.
The sizing is ridiculously out on their dresses. The material is cheap and nasty. Would buy better quality off a market stall.
Customer service is diabolical. I returned the dresses which I had to pay for. It took more than two weeks to then be told they couldn’t refund me. Absolutely shocking. Don’t use
17 August 2023
Unprompted review
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