Little Caesars Reviews 

326
TrustScore 2 out of 5

1.9

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Review summary

Created with AI, based on recent reviews

Considering 84 reviews, most reviewers were unhappy with their experience overall. Customers frequently complained about receiving incorrect orders, missing items, long waiting times at the stores, and unhelpful staff members who struggled to manage basic requests. Reviewers also noted consistently poor food quality, mentioning that the items were often cold, burnt, completely missing essential ingredients, or lacking proper toppings. Some reviewers were happy with the food, describing it as delicious and noting that the local staff members were extremely friendly and welcoming. Others mentioned that certain specialty items like the bread products tasted great and provided a surprisingly pleasant and satisfying meal option.

What people talk about most

Product

Clients share negative opinions on product, reporting that pizzas are often not fresh, dry, or cold upon... See more

Order

People report negative experiences with order due to frequent mistakes and poor service. Consumers often... See more

Quality

Reviewers highlight negative aspects of quality regarding their food, noting that pizzas are frequently old,... See more

Staff

Customers consistently note negative experiences with staff, describing rude attitudes, poor communication,... See more

Service

Reviewers mention negative feedback about service, expressing deep disappointment and frustration with the... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I ordered a Hawaiian pizza which should have been ham and pineapple. Currently my mouth is burning and nose is running from some very spicy something that is in my Hawaiian pizza. Not happy! I don't d... See more

Rated 2 out of 5 stars

The Grand Island Bosselmans location. Pizza was good one we finally got it. Understaffed with 2 people running Ceasars and Subway together. Neither trying that hard. Waited probably 7 minutes just to... See more

Rated 1 out of 5 stars

I ordered two pizzas from the Godfrey store when I got home and opened them they were not fresh and looked as of they had been sitting and not made fresh, they basically just stuck my ticket on premad... See more

Rated 1 out of 5 stars

I placed an order for $40 on the app, which of course immediately placed a hold in my checking account. An hour and 20 minutes after placing the order, I called to be told by two different employees... See more


Company details

  1. Pizza Delivery
  2. Online Food Ordering Service
  3. Pizza Takeaway
  4. Take Away Service

Information provided by various external sources

Little Caesar Enterprises Inc. is the third-largest pizza chain in the United States, behind Pizza Hut and Domino's Pizza.


Contact info

1.9

Poor

TrustScore 2 out of 5

326 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.9

All reviews

(326)

96 reviews in the last 12 months

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Rated 1 out of 5 stars

Went yesterday to get a pizza

Went yesterday to get a pizza. Got it home and it looked like it had been cooked hours before. Wasn’t even able to barely chew it. Went in the trash. Will never go there again. It’s the saddest excuse for a pizza in my 54 years.

25 April 2026
Unprompted review
Rated 1 out of 5 stars

Big Slices of Pizza 🍕 Small Slices of Pizza! Parts are Parts!

I went to Little Caesars at 5334 Transit Rd, Depew, NY 14043.
Pizza 🍕 is good. 😊
They do not know how to slice pizza evenly.
I mentioned it in the meeting and No Changes at Little Caesars meeting about 1 Year ago.
No changes.

One slice too big and One slice too slice.
Who gets the bigger slice of pizza! 😂 lol 😆 lol 😝
Parts are Parts! lol 😂 lol 😝

I tried pasting a copy of the pizza, but no luck showing you the Sizes of the Pizza.

1 April 2026
Unprompted review
Rated 1 out of 5 stars

I ordered 3 pizza on march 27and…

I ordered 3 pizza on march 27and received 2 I claimed and they said they would refund in 10 days it past and I called them they said it be in 12 days it never came thru I called again claiming the refund and now they say it's 16 days for refund I wouldn't buy or recommend anyone to put there money on buying pizza here unless you want the bad experience that my grandkids had that in their reunion they didn't enjoy there pizza party

27 March 2026
Unprompted review
Rated 1 out of 5 stars

30 min online order

Made an online order thinking id get it fast only to get it 30 minutes late after multiple other orders were done after mine

9 April 2026
Unprompted review
Rated 3 out of 5 stars

I HAVE RECEIVED MY ORDER INCOMPLETE AND…

I HAVE RECEIVED MY ORDER INCOMPLETE AND LATE. DIDN'T RECEIVED THE BROWNIES. NOT NAPKINS OR SILVER WEARS. I CALLED CUSTOMER SERVICES AND THEY TOLD ME, THE ONLY THINGS THAT WE CAN DO IS RETURNING THE 15% OR MY ORDER THAT WENT ALMOST $38.00. THAT WILL BE $3.00 (I PAID $4.89 JUST FOR THE BROWNIES) AND ADDITIONAL, I HAVE TO WAIT 6 DAYS FOR BE RETURNED ON MY CARD. IS NOT FEAR.

4 April 2026
Unprompted review
Rated 1 out of 5 stars

They are so rude I ordered brownies I…

They are so rude I ordered brownies I got some type of cookie dough no brownie they roll they eyes it’s the team and manager this is the 3 time they were like this I asked for more napkins they said they didn’t have any but I could see them.

3 April 2026
Unprompted review
Rated 1 out of 5 stars

I went in to little ceasers the other…

I went in to little ceasers the other day and my kids didn't feel safe being here because of the manager Preston so we left it's bad when kids can sense a bad person and clearly my kids input and my past expiernce with the company go hand and hand I won't buy from here after watching the maggots roaches mice in the locations the unclean areas that to which they make their pizzas and for a family establishment it's infested with child predators and a staff and management that allows this to happen is kinda scary and a liability

16 March 2026
Unprompted review
Rated 1 out of 5 stars

told me my card was declined...the card…

told me my card was declined...the card i jsut transfered money with my app to, the card with more than enough money for your $15 meal. are you kidding me? now i try the card again and it wont let me because the card number is the same? never buying from this company ever again.

25 March 2026
Unprompted review
Rated 1 out of 5 stars

Eubank and Central location refused money

Eubank and Central location Ordered $25.25 dollars worth of food in drive thru pulled up to window had me waiting about 8 minutes before acknowledging me opens window I hand her a legal legitimate $50 she refuses my money can't break a 50 sorry ! ......... Now business are refusing to take legal tender and paying someone to refuse money . I don't know much about business but I'm pretty sure that's not how it's supposed to work. If it's a business you better have change for any bill in any neighborhood.

22 March 2026
Unprompted review
Rated 1 out of 5 stars

Burnt and missing product

Every time we try lil ceasars something missing from our order. This time we got one burnt pizza and none of our sauces. Service fees, delivery fees and a tip for what? Driver didn't speak English and just shook the pizza bag to show me it was empty.

20 March 2026
Unprompted review
Rated 4 out of 5 stars

Let’s be real

Let’s be real, it’s not the best pizza in the world but for $5 it’s pretty darn good.

19 March 2026
Unprompted review
Rated 2 out of 5 stars

I had ordered 2 supreme pizzas

I had ordered 2 supreme pizzas. Pepperoni cheese bread and wings. Instead of just handing me my order it was stuffed into the order ready. Almost broke the boxes getting them. I didn’t check to see if my order was correct but the wings was not in the boxes. The service really sucked. I asked for a bag for my Pepsi the staff just gave me a bag and walked off just staring at me. The first girl at the counter was even rude to two other customers as well.

15 March 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT go to the LC on West Road in…

DO NOT go to the LC on West Road in Trenton, MI. Horrible service and they forget items. Just wasted time waiting on the portal with my code and they never put it in the portal. Then they forgot the crazy sauce. I would go out of my way to another LC to avoid this location!

11 March 2026
Unprompted review
Rated 1 out of 5 stars

Very bad service without the least amount of care!

I went to buy a "Hot and Ready" pizza from Little Caesar's on Tenth Line in Orleans, Ontario. They were no "Hot and Ready Pizzas available. I had to wait standing for over 17 minutes for the pizza! I had to stand the whole time. I am a senior citizen and cannot stand for long periods of time. When I called to complain the manager said they would only give me a breadstick! No wonder they don't care if a customer has to wait, no matter how long and the suffering they may put their customer through! The manager was cold and condescending. I strongly advise customers to stay away from this take-out!

8 February 2026
Unprompted review
Rated 5 out of 5 stars

New Little Caesars at 842 S Spanish…

New Little Caesars at 842 S Spanish Fork Pkwy Spanish Fork, UT 84660. So far best pizza in the area of the big chain pizzas. Normally I avoid Little Caesars unless I need a good laxative but tried this one and their pizza blew it out of the park. Great service, GREAT pizza, friendly ppl. Will truly by sad when this one falls to the normal standard of crappy Little Caesars pizza. Until then I'm going to continue to enjoy!

7 March 2026
Unprompted review
Rated 1 out of 5 stars

This company has taken shortcuts that…

This company has taken shortcuts that scrape the bottom. We used to love there breadsticks. Big, fluffy, normal breadsticks. Now.. they ate no bigger around than my first finger. Not a one time bad experience fluke. Literally, what they are now. We can't understand why as it's dough. The ingredients are not expensive. But, here we are.

7 March 2026
Unprompted review
Rated 1 out of 5 stars

I ordered pizza from Little Caesars in Livingston TX…

I ordered pizza from Little Caesars in Livingston Texas at least twice a week and for the past month my pizza gets worse I just ordered a five meat treat Pizza and got a three meat treat pizza for the price of a five meat asked for original crust half of its original another half thin I ask for extra Italian sausage and I barely get any Italian sausage I'm getting really disappointed with Little Caesars pizza and they were my favorite cuz I like their sauce but I'm thinking about going to Domino's now even though they're a little pricier oh well at least you get what you pay for

18 February 2026
Unprompted review
Rated 1 out of 5 stars

We went in and tried to order a pizza…

We went in and tried to order a pizza at 9:30 and they refused because they said it was too late to order a pizza. The guy working wasn’t very friendly and seemed to be on the lazy side. Perhaps you guys should just close early since nobody wants to work. By far the worst pizza place in Ada Oklahoma and the place smells like cigarettes.

10 February 2026
Unprompted review

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