Very easy to use web page, informative selling descriptions, easy to order. Super fast delivery - was on our doorstep within 24hrs ! 5☆ all round. Highly recommend Glass prism Light shade is bea... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Solar Power Light – ⭐⭐⭐⭐⭐ Excellent quality solar light. It was easy to install, charges well even on cloudy days, and gives a bright, warm light at night. It has really improved the look and saf... See more
Company replied
Customer service on the phoneline were helpful. Ceiling light delivered within a few days. Item as described, but it could have been packed a bit more securely.
Company replied
Fast delivery, full expected a flatpack product but arrived in well- cushioned, sturdy box with only the tail needed fixing in place and ears tweaked. Strong warm light and decent length of cord. Exce... See more
Company replied
Company details
About Litecraft
Written by the company
At Litecraft, we have an entire website dedicated to helping you search for the right lights, whether you’re looking for something for your home or outdoor space, or whether you’re just looking to shop the sales, there’s something for everyone!
When you’re shopping with us at Litecraft, you have a leading UK lighting company by your side, offering fast & free delivery on all light fittings including Chandeliers, Light Bulbs, Ceiling Lights, Table Lamps, Bathroom Lighting, Security Lights and Solar Lights.
Litecraft has 3 stores located across the UK, in Leeds, Glasgow, and Greater Manchester, our staff are pleased to act as your own personal shoppers for an easier shopping experience.
Ceiling Lights Wall Lights Table Lamps Floor Lamps Outdoor Lights Children's Lights
Litecraft Group Ltd Details
Written by the company
- Our customer service staff are on hand 7 days a week to help with any of your queries.
Fast and Free UK Delivery on all Lighting!
Get Fast and Free UK delivery on all orders. Bulbs are subjected to a small delivery charge if purchased on their own and total under £16. You can upgrade your order to Next Day delivery. All major credit cards are accepted. 100% Secure site.
Contact info
Gorse Mill, OL9 9RJ, Chadderton, United Kingdom
- 0161 359 4777
- customerservice@litecraft.co.uk
- www.litecraft.co.uk
4.7
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We were delighted with the service…
We were delighted with the service provided by Michael.
My sister and I were buying different lights and Michael's advice and knowledge were excellent. He helped us find exactly what we wanted. He was very courteous and patient
1 March 2026
Unprompted review
Reply from Litecraft
Good afternoon, and thank you for your wonderful 5-star review. We are delighted to hear that you had a great shopping experience in our store. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Good price and delivered on time.
20 February 2026
Reply from Litecraft
Good afternoon, and thank you for your great 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Delivered on time and lights are of…
Delivered on time and lights are of excellent quality and great value for money
4 February 2026
Reply from Litecraft
Good morning, and thank you for your great 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Reply from Litecraft
Good morning, and thank you for your great 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Worth the purchase
Fast delivery, full expected a flatpack product but arrived in well- cushioned, sturdy box with only the tail needed fixing in place and ears tweaked. Strong warm light and decent length of cord. Excellent value at £20!
21 February 2026
Reply from Litecraft
Good afternoon, and thank you for your wonderful 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
The lamp shades and other items I…
The lamp shades and other items I bought are good quality and good price, arrived with in days well packed,
18 February 2026
Reply from Litecraft
Good morning, and thank you for your great 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Great site
Great site, fab lights, quick delivery and they look amazing in my garden.
20 February 2026
Reply from Litecraft
Good afternoon, and thank you for your lovely 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Easy to use system and order delivered…
Easy to use system and order delivered on time
10 February 2026
Reply from Litecraft
Good afternoon, and thank you for your 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
No quality
No quality, poor design by the top part being separated easily from the main frame,
10 February 2026
Reply from Litecraft
Good evening, we are sorry to hear of your problem. If you require any assistance, please do not hesitate to get in touch. Assuring you our best attention at all times.
Kind Regards,
The Litecraft Team.
Beautiful chandelier transforms my…
Beautiful chandelier transforms my bedroom and arrived promptly just three days after placing my order, excellent product and service.
14 February 2026
Reply from Litecraft
Good evening, and thank you for your lovely 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
I thought light shade was built but no…
I thought light shade was built but no and for the money should have been too flumsy
14 February 2026
Reply from Litecraft
Good evening, and thank you for your feedback. We are sorry to hear about your disappointment.
Kind Regards,
The Litecraft Team.
Good product at a fair price delivered…
Good product at a fair price delivered safely and promptly .
10 February 2026
Reply from Litecraft
Good afternoon, and thank you for your 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Arrived next day.
10 February 2026
Reply from Litecraft
Good afternoon, and thank you for your 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Excellent products and price
Excellent products and price. Received quickly with everything as described. Very happy and will use again.
2 February 2026
Reply from Litecraft
Good evening and thank you for your great feedback. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Very happy with my purchase from Litecraft.
This was my first order from Litecraft, and it was a very good experience. Prices are good, products are good, and delivery was quick and efficient. The light fitting is lovely, and even better in 'the flesh' as it were! I was kept informed of the progress of my order from start to finish. I recommend this company.
2 February 2026
Reply from Litecraft
Good afternoon, and thank you for your wonderful 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Excellent value and even better service
The product was good and it was offered at a very reasonable price. It was sent first class and postage was free. It arrived in less than 48 hours. Excellent all round.
8 February 2026
Reply from Litecraft
Good afternoon, and thank you for your lovely 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Reply from Litecraft
Good morning, and thank you for your 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Reply from Litecraft
Good afternoon, and thank you for your positive feedback. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Easy ordering and quick delivery.
Ordering was easy and delivery was equally good. Sadly I had ordered the wrong item and I obtained the company’s immediate permission to return the purchase, at my expense of course. This I have done and expect to receive a refund in the next few days.
5 February 2026
Reply from Litecraft
Good morning, and thank you for your positive feedback. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Easy to place the order and arrived a…
Easy to place the order and arrived a lot earlier than I expected. Thank you very much.
28 January 2026
Reply from Litecraft
Good morning, and thank you for your great 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.