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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Delivery took about 10 days, which matched the estimate. The machine arrived in proper branded packaging and felt sturdy straight out of the box. I’ve mostly used it for blouses and trousers so far. I... See more
Company replied
I wear shirts most days for work so this has cut down a lot of morning hassle. No dry cleaner run no ironing board and no rushing around looking for one clean shirt. I can freshen up what I need witho... See more
Company replied
My dresses are the main reason I bought it and it handles them beautifully. Silk pieces always feel too delicate for my iron so I usually avoid pressing them myself. This makes them look neat without... See more
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Company details
Written by the company
At Lissaire, we believe life is for living not ironing. We set out with a simple mission: to transform one of the most tedious household chores into something effortless, freeing you to start your days calm, ready, and stress-free. Our signature solution, the Lissaire Smart Ironing & Drying Machine, brings that mission to life. With a quick attachment of a shirt, trousers or even shoes, you simply select your settings, press start, and let Lissaire do the rest. In minutes your clothes come out crisp, dry, and ready to wear no ironing board, no stress, no sweat. We built Lissaire with three values at heart: convenience, quality, and everyday ease. Designed to handle a wide range of garments shirts, trousers, dresses, polos, and shoes our system is meant to fit seamlessly into modern, busy lives. More than just a product, Lissaire is part of a lifestyle shift. We want to give our users back their time and energy so they can focus on what really matters: mornings without rush, comfort without compromise, and clothes that look good with minimal effort. Your satisfaction matters to us. We stand behind our product with a commitment to quality, good design, and support so Lissaire isn’t just another device, but a dependable part of your daily routine.
Contact info
United Kingdom
- lissairehelp@gmail.com
- www.lissaire.com
3.6
Average
220 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 month
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I used to put off ironing because it…
I used to put off ironing because it took so long. This has made it so much easier. It smooths clothes out properly and doesn’t take much effort at all. Delivery was super quick and the process felt straightforward. Good purchase all in all.
18 March 2026
Unprompted review
Reply from Lissaire
Dear Rob,
Thank you for your lovely review.
We’re really pleased to hear that Lissaire has made ironing feel quicker and more manageable for you. That’s exactly what we aim to achieve — taking a time-consuming task and making it simple and effortless.
It’s also great to know that your delivery experience was smooth and that everything felt straightforward from start to finish.
Thank you again for choosing Lissaire and for sharing your experience.
Kind regards,
Hana / Lissaire
The time you can save
I have purchased this product this year and for a busy professional like myself it as saved me so much time in my day to spend doing other things which are more important in my life. Everyone could benefit from using this product and from my perspective I have no complaints..
18 March 2026
Unprompted review
Reply from Lissaire
Dear Eric,
Thank you so much for your kind review.
We’re delighted to hear that Lissaire has helped save you time in your day — especially as a busy professional. Creating more time for the things that matter most is exactly what we aim to achieve, so your feedback really means a lot to us.
It’s also wonderful to hear that you’ve had such a positive experience overall with no complaints — that’s the best outcome we could hope for.
Thank you again for your support and for sharing your experience.
Kind regards,
Hana / Lissaire
this has made a noticeable difference…
this has made a noticeable difference to my weekly routine. What used to take ages now takes hardly any time. It handles wrinkles really well and is very easy to use. Really impressed
4 March 2026
Unprompted review
Reply from Lissaire
Dear Hywel,
Thank you for your great review.
We’re really pleased to hear that Lissaire has made such a noticeable difference to your weekly routine. Saving time while still achieving smooth, wrinkle-free results is exactly what we aim to deliver.
It’s also fantastic to know that you found it easy to use — that simplicity is a big part of the experience we want for our customers.
Thank you again for choosing Lissaire and for sharing your feedback.
Kind regards,
Hana / Lissaire
I brought this mainly to save time and…
I brought this mainly to save time and it definitely delivers! It works really well on wrinkles and I can get through a pile of clothes much faster now. It arrived within a few days and customer service were helpful when I reached out.
18 March 2026
Unprompted review
Reply from Lissaire
Dear Beth,
Thank you so much for your kind review.
We’re delighted to hear that Lissaire is helping you save time and making it easier to get through your ironing more efficiently. That’s exactly what we designed it for, so it’s great to know it’s delivering for you.
It’s also wonderful to hear that your delivery was quick and that our customer support team was helpful when you reached out — we’ll be sure to share your feedback with them.
Thank you again for choosing Lissaire and for taking the time to share your experience.
Kind regards,
Hana / Lissaire
Really happy with this purchase
Really happy with this purchase. It works exactly how I hoped it smooths out clothes quickly and saves a lot of time. Customer service were also very responsive.
17 March 2026
Unprompted review
Reply from Lissaire
Dear Kyle,
Thank you for your wonderful review.
We’re so pleased to hear that Lissaire is working exactly as you hoped and helping you save time while keeping your clothes smooth and ready to wear. That’s exactly the experience we aim to provide.
It’s also great to know that our customer service team was responsive and supportive — we’ll be sure to pass your feedback on to them.
Thank you again for choosing Lissaire and for sharing your experience.
Kind regards,
Hana / Lissaire
Surprisingly OK
Ok, I ONLY decided to write this review to help others who might be undecided....
I truly thought this was a scam after reading reviews, seeing A LOT of discrepancies on their website (other company's pictures, spelling errors, etc.), and the Chinese website despite "being from Italy ". Completely untrustworthy. Anyways, paid for express shipping and it DEFINITELY was not express.... took a little over a month to be delivered. I didn't even care because I thought I was already scammed..
I received the product and everything was there as intended. Instruction manual was trash in terms of a child could do better in making one. Came with 4 random clips that I decided to use on my collars since I have no idea what they are for.. again, terrible instructions.
The unit itself works GREAT! I use it for dress shirts only, so it does take time to button and unbutton everything. If you are buying for a time-saver, don't, unless you plan to use it on T-shirts or pants. Be sure to use it on damp clothes as well (VERY IMPORTANT). I decided to buy table cloth weights from Amazon because the weights it comes with do not provide enough tension in my opinion.
All in all, great product depending on your intended use, terrible website, terrible communication, terrible delivery time, and pretty much everything else.
Believe it or not, I DO recommend based on my personal experience. The unit works plain and simple.
Hope this helps!
15 February 2026
Reply from Lissaire
Dear Nicholas,
Thank you for taking the time to share such a detailed and honest review — we genuinely appreciate it.
Firstly, we’re very sorry for the concerns you experienced prior to receiving your order. We understand how important trust is when purchasing online, and we regret that aspects such as delivery timing, communication, and website clarity did not meet your expectations. We have recently undergone a website upgrade to improve clarity, accuracy, and overall user experience, and feedback like yours plays an important role in helping us continue to improve.
We also sincerely apologise for the delivery time. While orders can take longer during high-demand periods, particularly with international shipping, we fully recognise that this can be frustrating — especially when express expectations are not met. As a gesture of goodwill, we have issued a refund for the express shipping cost due to the delay.
Regarding the instructions and included accessories, we appreciate you highlighting this. We are actively working on improving our user guides and onboarding materials to make setup and usage clearer, including how to best utilise the clips and optimise results. We also have instructional videos available on our YouTube channel, as well as a user manual video on our website, which demonstrate the correct setup and usage for achieving the best results.
That said, we’re very pleased to hear that once received, the product itself performed well for you and delivered the results you were looking for. Your additional tips around damp garments and tension are also very helpful and align with how the machine is designed to perform at its best.
We truly value your balanced feedback — both the positives and the areas for improvement — and we’re grateful that you would still recommend the product based on your experience.
Kind regards,
Hana / Lissaire
It removes wrinkles
It removes wrinkles
I use it daily seems a good product
15 March 2026
Unprompted review
Reply from Lissaire
Dear Kim,
Thank you for your review — we really appreciate you taking the time to share your experience.
We’re pleased to hear that you’re using Lissaire daily and finding it effective at removing wrinkles. That’s exactly what we designed it for, so it’s great to know it’s becoming part of your routine.
Thank you again for choosing Lissaire.
Kind regards,
Hana / Lissaire
Great product and service
From ordering to delivery, everything was smooth. The product works really well and feels like good quality. Customer service was also very professional.
13 March 2026
Unprompted review
Reply from Lissaire
Dear Customer,
Thank you so much for your kind review.
We’re delighted to hear that your experience was smooth from ordering through to delivery — that’s exactly the level of service we aim to provide. It’s also great to know you’re happy with the product’s performance and quality.
We truly appreciate your comments about our customer service team as well — we’ll be sure to pass that on.
Thank you again for choosing Lissaire and for sharing your experience.
Kind regards,
Hana / Lissaire
This has made getting ready in the…
This has made getting ready in the morning so much easier. It removes wrinkles quickly and doesn’t take much effort at all. Really glad I bought it.And very grateful customers service. Very happy. Thank you
13 March 2026
Unprompted review
Reply from Lissaire
Dear Ingrida,
Thank you so much for your kind words.
We’re delighted to hear that Lissaire has made your mornings easier — that’s exactly what we aim for. It’s great to know you’re getting quick, effortless results and that it’s become a helpful part of your routine.
We’re also very pleased to hear that you had a positive experience with our customer service team — your feedback means a lot to us.
Thank you again for choosing Lissaire and for sharing your experience.
Kind regards,
Hana / Lissaire
it's working well as advertize
13 February 2026
Reply from Lissaire
Dear Tin,
Thank you for your review — we really appreciate it.
We’re pleased to hear that Lissaire is working well and delivering as advertised. Providing a product that meets expectations is very important to us.
Thank you again for choosing Lissaire.
Kind regards,
Hana / Lissaire
made cheap doesn't remove all wrinkles
made cheap doesn't remove all the wrinkles from clothes.
17 February 2026
Reply from Lissaire
Dear Paul,
Thank you for sharing your feedback. We’re sorry to hear that the product did not meet your expectations.
Lissaire works differently from a traditional iron, using heated air and garment tension to smooth and dry clothing rather than direct plate pressure. For best results, garments should be slightly damp and positioned correctly on the frame, as this allows the system to reduce wrinkles more effectively. When used on fully dry garments or without proper tension, results can vary.
We also take product quality very seriously, so we’re sorry to hear your concerns regarding this. If you believe there may be an issue with your unit, we would be happy to review this for you.
We would recommend taking a quick look at our user manual video on our website or our instructional videos on YouTube, as they demonstrate optimal setup and usage and can make a noticeable difference in results.
If you would like further assistance, please feel free to contact our support team at info@lissaire.com with your order details and we will be happy to help.
Kind regards,
Hana / Lissaire
Reply from Lissaire
Dear Mark,
Thank you for your kind review.
We’re delighted to hear that you found the website easy to use and that the product met your expectations. Providing a smooth experience from browsing through to using the product is very important to us, so your feedback means a lot.
Thank you again for choosing Lissaire.
Kind regards,
Hana / Lissaire
This is a scam
This is a scam. The product is flimsy and cheaply made—definitely not worth the price. They require customers to return the item to the UK or China at their own expense, which makes the return process unreasonable. Avoid buying this product; it does not work as advertised.
16 February 2026
Reply from Lissaire
Dear Juan,
We’re very sorry to read your review and to hear that you feel this way about your experience. That is certainly not the impression we want any customer to have.
We would like to respectfully clarify that Lissaire is a legitimate product and business, with transparent policies and customer support in place. We stand behind the quality of our product, and many customers achieve strong results when the machine is used as intended — particularly with garments that are slightly damp and correctly positioned on the frame.
Regarding your concerns about build quality, we take this seriously and would be happy to review your specific unit if you believe there may be an issue.
In relation to returns, our policy — which is clearly outlined prior to purchase — explains that non-faulty returns are customer-arranged and may be directed to one of our international return hubs depending on location. We understand that international return shipping can be costly, however these charges are set by courier providers rather than ourselves. If a product is confirmed faulty, alternative resolutions are of course available.
We genuinely regret that the product did not meet your expectations. If you would be open to it, we would welcome the opportunity to review your case directly and ensure all available options have been clearly explained.
Please feel free to contact our support team at info@lissaire.com
with your order details so we can assist further.
Kind regards,
Hana / Lissaire
Reply from Lissaire
Dear Teresa,
We’re sorry to hear about your experience and understand how frustrating it must be to not receive your order.
After reviewing your case, it appears there was an issue during transit and the shipment was returned to us by the shipping carrier. While this is outside of our direct control, we fully recognise the importance of resolving this promptly for you.
We have reached out to you via email to provide a suitable solution and ensure this is resolved as quickly as possible. If you have not yet seen our message, we kindly ask you to check your inbox (and spam folder) or contact us directly so we can assist you further.
UPDATE - The logistics company could not deliver the item so a full refund was issued on the 24.03.2026
We apologise again for the inconvenience caused and appreciate your patience while we work to resolve this.
Kind regards,
Hana / Lissaire
Its really amazing after I try using it.
16 February 2026
Reply from Lissaire
Dear Elaine,
Thank you so much for your kind review.
We’re delighted to hear that you found Lissaire amazing after trying it — that’s exactly the experience we hope to deliver for our customers.
Thank you again for choosing Lissaire and for taking the time to share your feedback.
Kind regards,
Hana / Lissaire
Product seams to be good as described
Product seams to be good as described, I had a long waiting but all went ok
9 February 2026
Reply from Lissaire
Dear Timothy,
Thank you for your review — we really appreciate you taking the time to share your experience.
We’re pleased to hear that the product met your expectations and performed as described. We do apologise for the longer waiting time, and we truly appreciate your patience while your order was in transit.
It’s great to know everything worked out well in the end, and we’re grateful for your understanding.
Thank you again for choosing Lissaire.
Kind regards,
Hana / Lissaire
No replacement for an iron
I've given the product a really good run of tries, but it simply doesn't remove the creases from my garments. I've not found it to be the fantastic product that was described.
6 February 2026
Reply from Lissaire
Dear Jon,
Thank you for taking the time to share your feedback. We’re sorry to hear that the product has not met your expectations despite multiple attempts — we understand how frustrating that must be.
Lissaire works differently from a traditional iron, using heated air and garment tension to smooth and dry clothing rather than direct plate pressure. For best results, garments should be slightly damp and positioned correctly on the frame, as this allows the system to effectively reduce wrinkles. Small adjustments in setup, garment fit, and moisture level can make a noticeable difference in performance.
We would recommend taking a quick look at our user manual video on our website, as well as our instructional videos on YouTube, which demonstrate the optimal setup and usage to achieve the best results.
If you’re open to it, we would be very happy to provide personalised guidance based on the types of garments you’re using, or review your case further to ensure everything is functioning as expected. Please feel free to contact our support team at info@lissaire.com
with your order details.
Kind regards,
Hana / Lissaire
never arrived
13 February 2026
Reply from Lissaire
Dear Mendel,
Thank you for your review. We’re sorry to hear that you felt your order did not arrive.
After reviewing the shipment, your order was placed on February 11th and successfully delivered on March 17th. While this is slightly longer than our usual delivery timeframe, delays can occasionally occur due to customs processing, which is unfortunately outside of our direct control.
We understand that limited tracking updates or extended transit times can be concerning, and we apologise if this caused any uncertainty during delivery.
If there is anything further you would like us to review or clarify, please feel free to contact our support team at info@lissaire.com
and we will be happy to assist.
Kind regards,
Hana / Lissaire
Reply from Lissaire
Dear Chris,
We’re sorry to hear that you feel this way about your experience. That is certainly not the outcome we want for any customer.
We would like to reassure you that Lissaire is a legitimate product, and many customers achieve strong results when it is used as intended. As the system works differently from a traditional iron, it relies on heated air and garment tension rather than direct pressure. For best results, garments should be slightly damp and positioned correctly on the frame.
We understand that if expectations are based on a conventional iron, the experience can feel different, and we are always happy to help customers get the best possible performance from the product.
If you are open to it, we would welcome the opportunity to assist you directly with guidance or review your case further. Please feel free to contact our support team at info@lissaire.com
with your order details so we can help.
Kind regards,
Hana / Lissaire
Does not stay on for the time selected.
13 February 2026
Reply from Lissaire
Dear Luis,
Thank you for your feedback. We’re sorry to hear that you’re experiencing this issue.
The machine should remain active for the full selected cycle, so what you’ve described is not typical performance. In some cases, this can be related to power supply, voltage compatibility, or safety mechanisms such as overheating protection being triggered.
We would be very happy to look into this for you and help identify the cause. If the unit is found to be faulty, it would of course be covered under our warranty.
Please contact our support team at info@lissaire.com
with your order details so we can assist you as quickly as possible.
Kind regards,
Hana / Lissaire
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