Recently moved into a property with Linley & Simpson and so far we cannot fault them! Works that have needed to be completed have been done promptly and any questions we’ve had have been answered st... See more
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Helena House, Troy Mills, Troy Road, Horsforth, LS18 5GN, Leeds, United Kingdom
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I had a great experience with the letting agency, especially with the member of staff who showed me the property(Lauren Turnbull) . They were friendly, professional and very helpful throughout the viewing. They took the time to answer all my questions and made the whole process easy and comfortable. I would definitely recommend their service.
I was very pleased with the service and professionalism of Paula Dunham, Maintenance Consultant, who speedily followed up on my request and made sure the contractor had been in touch with me. Paula also followed up to check if the service requested had been completed.
Many thanks to Paula for her excellent customer service.
Regards
Ruth Veerana
Only at the viewing stage at the moment and have viewed several properties with various estate agents. I have to say Josh Langan from the Bingley office was by far the best agent I have dealt with. Friendly, smart, very informative about the property. Nothing was too much trouble for him. A great example of what a representative from an estate agent should be !!
I called them Saturday to book a viewing for a house they had advertised on that day! They said that the tenant was there and they weren’t booking viewings yet and will call me afterwards when they know the days of the viewing! I called them after one week and they said the viewing was a couple of days back! Incompetents and liars
Absolutely first class customer service from Tom Barker. Very communicative, he kept us updated on all aspects of the sale. He is super helpful and very knowledgeable. A pleasure to deal with. I would definitely recommend.
I have purchased a house via Linley & Simpson and Thomas Barker made it a smooth and was already available to assist with any queries with a quick response, which reduced the stress of the whole process.
Friendly and super efficient staff. Great service. whenever I have had a problem they have responded and fixed it within record time.
Great communication and friendly service from Kirk at Sheffield Linley and Simpson on the move in process. Would be very happy to use again.
The company, Linley and Simpson, quickly responded to my request for fixing the problems of external light and an extracter fan for one of the bathroom at the house at 10 Branstan Gardens, LS13 3JQ. A professional was sent and replaced the faulty parts and resolved the problem. I am grateful to them for the excellent service.
Regards, K. Aseel
Kieran has been involved with selling our property and he has kept us informed along the way. He has been informative and helpful in a very professional manner.

Reply from Linley & Simpson
Had a really smooth experience when working with Linley and Simpson. Kieran was brilliant in answering any of our questions and getting back to us so quickly which things we needed!
Would definitely recommend

Reply from Linley & Simpson
The property was as advertised. Linley & Simpson have been helpful throughout, particularly Lauren who has been my main point of contact.

Reply from Linley & Simpson
I have recently rented a property via linley and Simpson I was appointed Lauren Turnbull.lauren was so lovely and friendly she put me and my son at ease straight away.I have emailed Lauren regarding questions ect and she has always emailed or called promptly and has been eager to help in any way.I would like to say thankyou for how amazing and easy you have made my moving .

Reply from Linley & Simpson
Corey was very professional and efficient when I raised the request that my tap was leaking. The contractors were also friendly. Thanks to all involved

Reply from Linley & Simpson
Lauren Turnbull was very helpful, always responded promptly and kept everything well organised

Reply from Linley & Simpson
My latest contact has been with Nicole. Clear and friendly communication, quick responses, do what they say they will do (so I can stop worrying about anything).

Reply from Linley & Simpson
The letting agents were very easy to communicate with both over the phone and via email. Any issues were always quickly dealt with and the staff were extremely polite and patient.

Reply from Linley & Simpson
Very fast service and dealt with our issues very professionally. A special thanks to Keira Eden for her help and support with the matter. Very impressed.

Reply from Linley & Simpson
I've been with Linley & Simpson for years now, and they're always super fast and helpful when theres any little repairs.
Keyleigh is fantastic and always quick to support with any problems. :)

Reply from Linley & Simpson
I found the service provided by L&S in getting a new tenant for my property was very good. All went smoothly and I was kept informed all along the way from the existing tenant leaving to the new tenant taking the keys to the property. Thanks to Zak and Lauren

Reply from Linley & Simpson
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