Over the moon with my rug from Lilla…
Over the moon with my rug from Lilla and the service was second to none. Thank you
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
One of the Uk's largest collection of contemporary, traditional, tribal, vintage & antique rugs. A range of designs from Persian to Moroccan and more. Shop Now.
Waterloo Road 65, NW2 7TS, London, United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Over the moon with my rug from Lilla and the service was second to none. Thank you
I have been looking for a Persian rug for ages and kept going back to Lilla Rugs website but couldn't find the right one. As it is a family business I decided to email with my requirements. The email exchange was over the weekend and so many lovely rugs were sent for me to look at. I nearly got there and the one I wanted was sold but Camilla found me a new one by Monday morning. I am writing this on Tuesday afternoon, it has already been delivered and is in my lounge and it is absolutely stunning. I love it! This company comes highly recommended. Thank you.
great selection of beautiful rugs, and amazing customer service and knowledge...
look forward to buying more!

Reply from Camilla Ahwazian
Kilim as described. Beautiful and classic. I have always had one everywhere I have lived. Thank you for your service i will comeback.
Excellent service. My lovely rug arrived very quickly.
Absolutely love the rug! And the service and website were excellent.
Third Lila rug I have bought and love them all! Always amazing quality and highly efficient! Brilliant company
Really quick delivery and the rug surpassed my expectations. Excellent quality and very beautiful -fits my lounge perfectly. My cat loves it too and has taken up residence on it in front on the fire.
Can't recommend Lilla Rugs highly enough. Very very pleased
We bought a lovely kilim runner rug that now looks great in our hallway. Communication was fantastic and the carpet was delivered in a very well wrapped package. We would definitely recommend this company to anyone looking for brilliant and well priced rugs.
Great service and quality, everything was really quick and packed with lots of care and special details. Would definitely shop here again.
Very helpful service and a great selection of rugs
An absolute pleasure to work with! Lilla Rugs offer a beautiful selection of quality rugs and provide excellent customer service. Camilla, founder of the company, would literally carry 25 rugs on her back herself, to please even the toughest client. They also have a very informative blog, which we definitely recommend checking out! Super happy with the selected rugs, we can't wait to specify them for a project very soon!
Recently bought a beautiful Persian rug.
Great service & advice.
Highly recommended.
Great carpet! Amazing quality! Delivered on time!
Thank you. Very pleased
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.