While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Firewood Supplier

Information provided by various external sources

Lignetics is a family of brands dedicated to manufacturing natural, high-quality wood pellets, fire logs, fire starters, wood flour and animal bedding.


Contact info

3.2

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Very unhappy with this company, poor management

Very unhappy with this company. I have bought 'Bear Bricks' at local retailers in Oregon for years. Bear Bricks are compressed sawdust logs that burn hot and replace firewood. Easy to haul and store in the garage. This year all my retailers are out of stock because the manufacturer, Lignetics, did not make enough to keep us all supplied. Apparently Lignetics feels that making wood pellets is more important and quit making Bear Bricks for the remainder of this winter season. It's only early December. Lignetics let it's customers down and let retailers as well. I guess they thing we can burn wood pellets in traditional woodstoves, which is not possible. Shame on you, Lignetics. You have lost our trust and business. I know you still make wood pellets as I live in Brownsville near one of your plants. Disgusted former customer.

7 December 2019
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look