I gave this a 4 star instead of a 5 star because it was less forward with the size chart . If not for that, I would have given them an extra star. I have not used this company before so will wait u... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, which are available in multiple major languages.
Contact info
United States
- www.lightinthebox.com
welcome to shop with us
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 61% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
quick and easy
Both Professional and Excellent…
Both Professional and Excellent Informational Intake Process Procedures! Thank You! [New-Customer}!
choosing the item of clothing I wanted…
choosing the item of clothing I wanted was easy but the payment page was slightly complicated.
The plants look very real
The plants look very real! I really like the different product selections and the ease of ordering!
i was given a credit for my chain which…
i was given a credit for my chain which made me very happy.so i decided to rate you guys very high before getting the item . even though i rated you before delivery it has to be great because the wallet was wonderfull.
To start with I found something I’m…
To start with I found something I’m pretty sure I can use right off the bat. But the fact that you use PayPal makes me even happier. Thank you for using PayPal
Flexible delivery date
your option for priority delivery date is very usefu; as I need it urgently
the product was the best experience for…
the product was the best experience for the price
I bought one in grey and it was…
I bought one in grey and it was comfortable. It went with my dress
nothing to evaluate
Nothing----right now I have no idea of the quality, I don't know if you are going to deliver on time, and I don't know if it will fit
Easy and quick!
Being able to find what I wanted.
was really easy
Easy to order
Easy to order, but would have liked fuller measurement specifications - width and depth, and photo of inside of bag.
You provided ample photos of all…
You provided ample photos of all aspects of the sheer 'peds', and although I didn't find a written description of the product, one of the photos revealed a transparent "cushion" at the back of the product. That will keep it from sliding down the back of my foot when I'm wearing them. I'm pitiful navigating information online, totally inept. So spotting things in the many photos was a big plus for me.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








