Lifestyle Perks Reviews 211

TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

If I could give less than 1 star I would. This company stole hundreds of pounds from my grandmother. The only reason it stopped was because she died and I was able to access her bank statements an... See more

Company replied

Rated 1 out of 5 stars

I got a phone call from them saying that I had won a prize and that I would also get a Free mot ,and when I need a service they will get me a cheaper price it cost me £5.99 for a one off offer not re... See more

Company replied

Rated 1 out of 5 stars

This is a scam company that makes you think you've won a membership to qualify for discount in many shops. Then once they get hold of your account number, by tricking you I might add, asking you for d... See more

Company replied

Rated 1 out of 5 stars

Called my 90 year old Dad and asked for his IBAN number as he was due a refund on a washing machine exchange from a couple of years ago. Nationwide said giving an IBAN number meant nobody could enter... See more

Company replied

Company details

  1. Discount Store

Written by the company

Lifestyle Perks gives members an easy way to save thousands of pounds each year on fantastic experiences, high street stores, and online shopping! Each member receives a week in the sun, including flights, for four people (£3,000 value) and a night in a luxury hotel (£150 value) as a special bonus.


Contact info

1.1

Bad

TrustScore 1 out of 5

211 reviews

5-star
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1-star

Replied to 80% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

If I could give less than 1 star I…

If I could give less than 1 star I would.
This company stole hundreds of pounds from my grandmother. The only reason it stopped was because she died and I was able to access her bank statements and query where this money was going.
They cannot (or will not) give me an explanation as to why this money was taken.
DO NOT USE! THEY TAKE ADVANTAGE OF VULENERABL ADULTS

20 October 2025
Unprompted review
Lifestyle Perks logo

Reply from Lifestyle Perks

Dear Vicky,
We are sorry to hear you feel this way.
We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your late grandmother’s membership ID or postcode and we will resolve this for you quickly, and we will investigate.
Our team is keen to resolve this for you!
Kind regards,
Lifestyle Perks Customer Service Team

Rated 1 out of 5 stars

I’m still waiting

I got a phone call from them saying that I had won a prize and that I would also get a Free mot ,and when I need a service they will get me a cheaper price it cost me £5.99 for a one off offer not recived my free gift or had any e mails from them I’m going to get my money back through my bank

26 November 2025
Unprompted review
Lifestyle Perks logo

Reply from Lifestyle Perks

Hello Susan
The sale you refer to, is not our company.
Whilst we obviously can’t resolve this specific issue as we did not make the sale, we're happy to assist if you need help contacting the right company.
Kind regards
Lifestyle Perks Customer Service Team

Rated 1 out of 5 stars

Paid£9.95p for supposedly postage for…

Paid£9.95p for supposedly postage for flowers that have not arrived from premier plants

29 September 2025
Unprompted review
Lifestyle Perks logo

Reply from Lifestyle Perks

Hello Terence
The sale you refer to, is not our company.
Whilst we obviously can’t resolve this specific issue as we did not make the sale, we're happy to assist if you need help contacting the right company.
Kind regards
Lifestyle Perks Customer Service Team

Rated 1 out of 5 stars

This is a scam they said I won a…

This is a scam they said I won a competition for some plants but had to pay the courier charge of £9.99 (red flag), didn't ring true but I paid the charge. They sent 7 plants all aside from three were dry or dying so not worth £1.00.

28 August 2025
Unprompted review
Lifestyle Perks logo

Reply from Lifestyle Perks

Hello Fiona
The sale you refer to, is not our company.
Whilst we obviously can’t resolve this specific issue as we did not make the sale, we're happy to assist if you need help contacting the right company.
Kind regards
Lifestyle Perks Customer Service Team

Rated 1 out of 5 stars

They prey on the elderly and vulnerable

Like many many others this company have taken funds from my 87 year old vulnerable Uncle, they took £1.00 the usual thing at the start of a scam to test an account and then bang £399.95 is taken a few days later. I note they always put a note against any Trust pilot review saying get in touch we want to sort this out. Well they don’t, they fob you off saying they can’t refund request back from your bank. Fraudsters through and through, stay well clear and if you find such payments taken from a vulnerable person so as I am now doing and report straight to Action Fraud, the more reports they get the stronger the case they can build up.

17 April 2024
Unprompted review
Rated 1 out of 5 stars

SCAM - REPORT TO POLICE

SCAM - Another elderly lady having £399.95 direct debits taken out of her account with no knowledge. How has this not been shut down already??

Edit: no way am I sending you any personal information. You should be shut down. Your website doesn’t even say what you do, there is no login and your faqs don’t have anything in. Your days are numbered, the banks are already on to you as they already knew all about the scam when I called them.

15 May 2023
Unprompted review
Lifestyle Perks logo

Reply from Lifestyle Perks

Dear Sally,
We are sorry to hear you are not happy.
We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with lady’s membership ID or postcode and we will resolve this for you quickly, and we will investigate urgently.
Our team is keen to resolve this for you!
Kind regards,
Lauren M
Lifestyle Perks Customer Service Team

Rated 1 out of 5 stars

I support a 93 year old lady who has…

I support a 93 year old lady who has recently received this mag unbidden thru her door. She doesn’t know how you got her details. I have advised her to contact her bank and make sure no money is taken. It looks so trustworthy with Jay Blades on the front. I hope he knows how you operate….

13 April 2023
Unprompted review
Lifestyle Perks logo

Reply from Lifestyle Perks

Dear Cherrie,
We are sorry to hear you are not happy.
I can assure you we do not send out magazine with Jay Blades on the front, you would need to contact the Lifestyle Plus team via enquiries@lifestyleplus.com so they can assist you further with your query.
Kind regards,
David S
Lifestyle Perks Customer Service Team

Rated 1 out of 5 stars

Scammers of the elderly and vulnerable

Scammers of the elderly and vulnerable. Report ASAP.

13 March 2023
Unprompted review
Lifestyle Perks logo

Reply from Lifestyle Perks

Dear Sir/Madam,
We are sorry to hear you are not happy.
We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your membership ID or postcode and we will resolve this for you quickly, and we will investigate urgently.
Our team is keen to resolve this for you!
Kind regards,
Lauren M
Lifestyle Perks Customer Service Team

Rated 1 out of 5 stars

Companies like this are the sporn of…

Companies like this are the sporn of the devil. Scamming pensioners, the disabled and infirm. Burn in hell every one who works for or profits from them.

19 March 2023
Unprompted review
Lifestyle Perks logo

Reply from Lifestyle Perks

Hello Darryl,
We are sorry to hear you feel this way.
We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your membership ID or postcode and we will resolve this for you quickly, and we will investigate urgently.
Our team is keen to resolve this for you!
Kind regards,
David S
Lifestyle Perks Customer Service Team

Rated 1 out of 5 stars

Targeting Vulnerable People

I have just received POA for my Uncle and noticed £399.95 was taken by direct debit on 3rd Feb 2023 by Supermark t/a Lifestyle Perks. My Uncle doesn’t know what it is or how it was set up. He is in his 90s and recently suffered a stroke and does not need this anxiety to affect his health. I understand your policy is that this should not be offered to the elderly.
Update: Unfortunately your reply has already been superseded by another member of your team who has told me: "We are unable to process a refund for you, we recommend you to request a cashback at the bank under a direct debit guarantee".

3 February 2023
Unprompted review
Lifestyle Perks logo

Reply from Lifestyle Perks

Dear Sir/Madam,
We are sorry to hear you are not happy.
We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your uncle’s membership ID or postcode and we will resolve this for you quickly, and we will investigate urgently.
Our team is keen to resolve this for you!
Kind regards,
Lauren M
Lifestyle Perks Customer Service Team

Rated 1 out of 5 stars

Cancelled Membership

Approached by this company after buying from Ideal World. Not notified before end of free trial period. Checked bank statement to find debit £104+ for annual membership. Agent said I should have called them to cancel. Had my email address so what is matter with them contacting customers to remind when charging begins. I have secured full refund as I was adamant I would pursue this further. Still not increasing score until refund actually received.

14 February 2023
Unprompted review
Lifestyle Perks logo

Reply from Lifestyle Perks

Hello Julia,
We are sorry to hear you are not happy.
We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with membership ID or postcode and we will resolve this for you quickly, and we will investigate urgently.
I can assure you we do not provide our membership club via Ideal World, and we do not charge £104. You would nee to contact the Lifestyle Plus team via enquiries@lifestyleplus.club
Our team is keen to resolve this for you!
Kind regards,
David S
Lifestyle Perks Customer Service Team

Rated 1 out of 5 stars

SCAM! £399.95 taken not knowing signed up!

Just been on my Mother in Laws Direct Debits and she asked what the £399.95 per week was! As other people she had not signed up for such a service and was horrified. So the company has taken £399.95 for nothing, a total SCAM, beware!

8 February 2023
Unprompted review
Lifestyle Perks logo

Reply from Lifestyle Perks

Hello Jonathan,
We are sorry to hear you are not happy.
We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your mother-in-law’s membership ID or postcode and we will resolve this for you quickly, and we will investigate urgently. I can assure you this is an annual membership fee not weekly fee.
Our team is keen to resolve this for you!
Kind regards,
Lauren M
Lifestyle Perks Customer Service Team

Rated 1 out of 5 stars

Cynical Scam

My uncle has dementia and, on looking at his bank accounts, we were horrified to discover that Lifestyle Perks had taken £399.95 from his account without his knowledge. A direct debit had been set up saying that this amount would be taken 'weekly' from his account. Thankfully, only one payment had been accessed. This happened before we had taken steps to block nuisance calls on his phone. It is obviously a cynical exploitation racket preying on the vulnerable.

14 January 2023
Unprompted review
Lifestyle Perks logo

Reply from Lifestyle Perks

Dear Sir or Madam,
We are sorry to hear you are not happy.
We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your uncle’s membership ID or postcode and we will resolve this for you quickly, as they should not have been signed up for this and we will investigate urgently, as our policy with all of our external sales agents, is that this should not be offered to the elderly.
Our team is keen to resolve this for you!
Kind regards,
David S
Lifestyle Perks Customer Service Team

Rated 1 out of 5 stars

Just noticed £399 taken from my…

Just noticed £399 taken from my father’s account SCAM robbers, elderly with difficulty hearing this is an absolute joke. He wanted me to check his direct debits for scammers like this company, came across this £399

4 January 2022
Unprompted review
Lifestyle Perks logo

Reply from Lifestyle Perks

Dear Mrs Timmins,

Thank you for your review and we are sorry to hear you are not happy.

We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your father’s membership ID or postcode and we will resolve this for you quickly, as they should not have been signed up for this and we will investigate urgently, as our policy with all of our external sales agents, is that this should not be offered to the elderly.

Our team is keen to resolve this for you!

Kind regards,
David S
Lifestyle Perks Customer Service Team

Rated 1 out of 5 stars

Scam

In short, I was setting up my new laptop and signed up to this "free" service more or less by accident. Pretending to need card details to verify location. This "Livestyle"company then took £1 from my account,which I noticed when it was pending.Reading other reviews it could have been much,much worse. I've had to cancel my card before anymore damage could have been done. Dodgy AF.....

12 October 2022
Unprompted review
Lifestyle Perks logo

Reply from Lifestyle Perks

Dear Frank,

Thank you for your review and we are sorry to hear you are not happy.

I can confirm we do not sell Lifestyle Perks online, so we would like to speak with you to understand more, as we believe this is not our company.

If you could kindly send us an email to hello@lifestyleperks.co.uk, with your contact details and we will resolve this for you quickly.

Kind regards,
Lauren M
Lifestyle Perks Customer Service Team

Rated 1 out of 5 stars

SCAMMERS!!

I received a call from Halifax Building Society yesterday to say that this Lifestyle company had tried to take £104 out of my account. I have no idea how they got my bank details but the bank put a block on it before it had chance to leave my account. I have a feeling this has something to do with an item I recently bought from Ideal World as someone called me shortly after I placed my order and they tried to sign me up to a company offering discounts when purchasing products if i joined their annual membership for a fee which was about £100 per year I believe. I declined their offer but if the two are connected I will go mad as I did not give my permission to sign up for anything let alone an annual membership. My bank has given me the contact details of the lifestyle company so I will contact them to investigate further.

9 October 2022
Unprompted review
Lifestyle Perks logo

Reply from Lifestyle Perks

Dear Elaine,

Thank you for your review.

I can confirm we do not sell Lifestyle Perks with Ideal World, so this is unlikely to be our company.

If you can please send us an email to hello@lifestyleperks.co.uk, with your details and postcode and we will get one of our team to confirm this to you.

Kind regards,
David S
Lifestyle Perks Customer Service Team

Rated 1 out of 5 stars

88 year old with dementia scammed out of her money!

My mother has dementia and I have Power of Attorney for her. I have just discovered a Direct Debit of £399.95 to you. I have no idea how you got hold of her bank details but this is fraud as far as I am concerned and I will be reporting it accordingly!

I have already done as you suggest having found this reply to all the other reviews complaining about elderly relatives being signed up for this scam. This has resolved nothing. Apparently the money cannot be returned for " technical reasons". My initial comments stand!

8 August 2022
Unprompted review
Lifestyle Perks logo

Reply from Lifestyle Perks

Dear Eleanor,

Thank you for your review and we are sorry to hear you are not happy.

We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your mother’s membership ID or postcode and we will resolve this for you quickly, as they should not have been signed up for this and we will investigate urgently, as our policy with all of our external sales agents, is that this should not be offered to the elderly.

Our team is keen to resolve this for you!

Kind regards,

David S
Lifestyle Perks Customer Service Team

Rated 1 out of 5 stars

Unjustified membership offer

My brother has MS and after 30 years he is totally confined to a bed. More recently he has had a stroke and has moved into a care home. I am trying to sort out his finances and have LPA. It seems that he was offered a trial and then billed for a year's annual membership. How has this company obtained my brother's details and been able to set up a direct debit? I expect a full refund as there is no justification for membership being given to my brother. Stay clear of this company

2 August 2022
Unprompted review
Lifestyle Perks logo

Reply from Lifestyle Perks

Dear Alan,

Thank you for your review and we are sorry to hear you are not happy.

We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your brother’s membership ID or postcode and we will resolve this for you quickly, as they should not have been signed up for this and we will investigate urgently, as our policy with all of our external sales agents, is that this should not be offered to the elderly.

Our team is keen to resolve this for you!

Kind regards,

Lauren M
Lifestyle Perks Customer Service Team

Rated 1 out of 5 stars

Lifestyle Perks have unlawful taken…

Lifestyle Perks have unlawful taken £400 of my account. At any point I have given them permission to set up a direct debit and take money of my account. I received an email from them congratulating me for setting up an account which I never authorised. They still went ahead and took the money of my bank. SCAM SCAM SCAM!! Be careful with them!!

I have wrote to them an email asking to give me my money back that never had permission to take but no reply!!!

Watch out and check your bank account if you receive an email from Lifestyle Perks!!

Amended: I have written 3 emails to Lifestyle Perks to email provided by them and they haven’t been in contact. They took £400 of my account without my permission, and as a single mum they are causing me to be in great distress as it is a lot of money!!

Please Lifestyle Perks, stop writing nice replies in here and start paying back the money that you have unlawfully taken from people’s accounts!!
I NEED THEY MONEY YOU HAVE TAKEN FROM MY ACCOUNT WITHOUT MY PERMISSION!!

1 August 2022
Unprompted review
Lifestyle Perks logo

Reply from Lifestyle Perks

Dear Carlota,

Thank you for your review and we are sorry to hear you are not happy.

We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your membership ID or postcode and we will resolve this for you quickly.

Our team is keen to resolve this for you!

Kind regards,

David S
Lifestyle Perks Customer Service Team

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