LifePoints Reviews 

Hello Lifepoints thankyou so much for all the great surveys and fun being a part of the team.
Also I was so lucky winning extra points for Dotty penalty kick,such a smashing surprise.
Youre the best, regards Barbara T xx

I joined LifePoints on July 3, 2026, and logged in today to attempt my first survey. I had already completed my profile beforehand, providing all my personal details—my occupation, income, and where I live.

Today, when I started my first survey, it asked normal questions, like what my favorite restaurant chain is. Then, a main survey about "branded packed atta" started. As soon as I entered my gender, the survey screened me out with the error: "this survey is not a best match." This makes zero sense. I entered my correct gender; if they specifically wanted a female for that survey, that is their mistake, not mine. I had already completed my profile with all my details, so how can there be a mismatch? It shows their system is broken.

After that, I saw 3-4 other surveys available on my dashboard. I came back to the dashboard tab 5 minutes later and all 4-5 of those surveys had suddenly vanished. I didn't understand what was happening. I waited for a long time, but no surveys appeared. When I checked again later, I saw a message in the gift card section: "Looks like you need to link a PayPal account..."

I do not use a VPN or any other things; I use a standard Chrome browser. If I had done something wrong, they should have banned me at the time of registration. But LifePoints allowed me to register, made me fill out my profile, took all my personal data—my location, occupation, how much I earn—and then they blocked me. Now, they are forcing me to link a PayPal account.

I have never seen a survey company that forces you to link a PayPal account and suddenly blocks your account like this. If I had actually done something wrong, I would have been banned from all the other survey sites I am registered on, but this only happened with LifePoints.

It is clear they just wanted my personal data to sell to their clients and make money. Whoever is reading this, do not link your PayPal account under any circumstances. If they are forcing you to link a PayPal account, it is highly suspicious—no other online survey platform does this.

This is a garbage and pathetic experience. Shame on you, LifePoints.

After consistently doing surveys properly for over a month, they struck my account with a suspension, without citing any reason for this. Would NOT recommend.

I was a long-time member of LifePoints, but I’ve finally deleted my account. I need to warn people about how their "security" system actually works because it's a joke.

Their automated system is completely broken. If you login too often, complete a few more surveys in a row, or even check your gift card section too many times, you get flagged by their stupid automated security bot. Suddenly, your account is banned, your gift cards are removed, and you’re hit with a generic message demanding you link your PayPal. But here is the kicker: even after you link PayPal, the account remains banned. Don't bother messaging customer support—they don't care. They blindly trust their automated system and ignore any human appeal.

It feels like they don't value users at all. They get paid by their clients for the survey data you provide, so once you finish the survey, they already have what they need. If they ban you right after, they don't have to pay you, and they pocket the difference. It’s a huge margin for them, so they have every incentive to ban users as often as possible.

And the worst part is how their bot triggers bans over "IP reputation." It’s completely out of your control since you can’t choose what IP address your ISP assigns you. But the bot doesn't care—it just wipes your entire account in a heartbeat. I’ve used plenty of other survey sites and never had this issue, but LifePoints is on a completely different level with how they punish people for things out of their control.

If you are a new member, please take my advice: treat this like a game where the house always wins. Cash out the second you hit the minimum payout threshold. Do not let your points pile up because they keep the threshold high on purpose to make it harder to redeem, giving their system more time to find a "reason" to ban you before you get paid.

they are a great company to work for. very helpful, professional and prompt. Would highly reccommend. 10/10

ATTENTION ARNAQUE AU BOUE DE 2 OU 3 MOIS DINSCRIPTION ON VOUS JETTE IL ME DOIVE 500 POINT CD VOLEUR

I was taking surveys regularly on LifePoints for almost a year with no issues. Always honest and diligent with my answers, I would receive enough points to get a voucher every month or so. After trying to redeem a voucher like usual a couple of weeks ago, the points were put back in my account and I was told there was an error.

Then surveys stopped appearing available for me to take. When I contacted support, they told me my account has been suspended due to not meeting the quality standards. I explained that the only change made in my answers recently was my age because I had just had a birthday, but I was told that they weren’t allowed to provide specific details. Not being told exactly what I supposedly did wrong is extremely frustrating, and I’m a little confused as to why the error only occurred after trying to redeem points and not after taking a survey. It’s seems more than a little suspicious to me.

So now I have an account I can’t use, with points I have spent my time earning that will be wasted because they can’t be redeemed. At the very least, I should be able to cash out the points I already have.

After looking at other reviews here, I see this is happening to people regularly at the moment. If accounts are going to be suspended, then we deserve to find out the exact reason.

After being a member of Lifepoints I left the program due to personal reasons.

However I rejoined under a new account due to my previous account not being fully removed.

I tried to cash out via PayPal when I got an email advising the supplier has ran out, I reached out to the support team to be advised that my account was suspended.

The frustrating thing is they lied to me about the supplier being out of stock instead of asking me to reach out.

I’ve spent a significant amount of time completing surveys on this app, and honestly, I wouldn’t recommend it to anyone. If you do decide to use it, withdraw your points the moment you reach £5. Do not save them up. The more points you accumulate, the more likely the app is to suddenly claim there’s an issue with redeeming them, telling you to “contact support” over and over again.

Despite repeatedly giving feedback at the end of surveys — including telling them that the app freezes, takes far too long to load, and desperately needs proper product management — nothing has improved. The surveys themselves feel scripted: they collect your information, then abruptly tell you the survey “isn’t right for you,” which is ridiculous.

The worst part is the support team. After investing hours into completing surveys, when it’s finally time to redeem your points, they turn around and accuse you of not following the rules or suspend your account. It’s outrageous. My time was an investment, and they completely disregarded that.

If you’re considering using this app, please don’t. It’s not worth the frustration.
I strongly recommend Eureka instead — the surveys are better, the app actually works, and their support team is far more reliable.

I have completed many surveys and saved up my points, but as soon as I tried to redeem some as a gift voucher, I was told that there was an error and to contact support.
I did this and it has now been 10 days of back and forth with no results and no new surveys.
Not happy!

So now I have received a mail saying my account has been suspended and points forfeited. That's £17.70 I worked hard for!
Such poor ethics for a global company.

I have been with them for about a couple of months. Not a problem, offering plenty of surveys and once I reached the payout rewards points for a $5 Paypal payout, I would redeem my points, and they would process with payment taking a few days.

All very good........UNTIL a few days ago, I get an email saying that Paypal no longer offer the payouts at the moment, as all allocated payments have presently exhausted, and therefore LIfePoints credited the points back to my account, saying I could either wait and try again later on when it may be available, or I could choose a different reward.

I decided to take a $5 wish (Woolworths) voucher. Well guess what that was immediately denied and told to contact customer service. So I sent a message off to them. Whilst waiting I thought I would try Amazon and see if I could redeem my points with them for their $5 voucher....same story denied.

Anyhow I have just received an email from LifePoints to say:...... "After a thorough review, I have confirmed your membership and/or participation did not meet our quality standards and your account has been suspended. As a result, you are no longer able to participate in our LifePoints Community and all unused LifePoints (LP) are forfeited and outstanding redemption orders have been cancelled."

This reasoning by them is rubbish. I have been consistent in the way that I have conducted their survey, never once varied from the truthful fact, and never tried doing the wrong thing, and this is what they do. Well LifePoints I have searched sites like Trustpilot and many people have been complaining of exactly the same thing. If this is the way that you conduct your business I do not wish to be associated with your company, so I closed my account. I simply now wished that I checked the reviews before signing up with you.

Well everyone think twice before signing up with them, as you may not be with them for long, but make certain you claim your rewards once your reach the number of points to claim $5 or you might just lose more than $5.

I've been using LifePoints for several months and have had a good experience. The surveys are easy to complete, rewards are reasonable, and I've successfully redeemed my points without any issues. It's a good way to earn a little extra in my spare time.

I registered with LifePoints on February 17, 2026. To be honest, my experience has been very bad. Even after completing my profile, I only received 1-2 surveys a day, and most of them would kick me out (screenout) right before I finished. I have only managed to redeem my points twice since joining.

Because I was frustrated with the low number of surveys and constant screenouts, I stopped being an active member for a while. However, on June 23, 2026, I got an email from LifePoints saying I could get a 50 LP bonus if I started a survey within 7 days. I got curious, so I decided to log in to check my account. I had a balance of 39 points.

When I first logged in, the survey dashboard was actually working—I could see 1-minute, 15-point surveys. If my account had been banned before I logged in, these surveys wouldn't have appeared at all.

However, when I clicked on the rewards section, instead of seeing the usual gift cards, it just said: 'Looks like you need to link a PayPal account...' I know that error message usually only shows for restricted accounts. As soon as I navigated back to the main dashboard, every single survey had disappeared. It feels like the system was just waiting for me to become active, and the moment I checked the rewards section, it triggered an automatic ban.

I am so happy that I cashed out my last reward on May 9, 2026. If I hadn't done that, I’m sure they would have kept the money I had earned.

I think this company is either going bankrupt, or their automated security system is totally broken. Whatever the reason, I am glad to be done with this site. Since they have canceled my membership, they have no right to keep my personal information. I have already filed a DSAR request to have all my data removed from their systems (Complaint #10792908).

I really hope this review helps others. Please, always check the ratings before joining any survey site. Don't be fooled by their emails or fake bonuses. This site is a complete trap. I strongly suggest you save your time and look for a real, reputable platform elsewhere. LifePoints is a disaster—do yourself a favor and stay away.

I participated honestly in this panel, but LifePoints suddenly banned my account for absolutely no reason. When I reached out to customer support, they refused to fix it or provide any specific details. They just took my points and closed the case. Do not waste your time here; they will delete your account to avoid paying you out.

Do not waste your time with LifePoints. I spent hours honestly completing surveys, followed every single rule, and never used any VPN or bots. However, the moment I accumulated enough points to cash out, they suddenly suspended my account claiming a breach of 'Quality Standards' without providing any proof.

When I emailed them to demand a human review, they didn't check the issue. Instead, they permanently deleted my account, and all my accumulated rewards vanished. They exploit users for free data and close accounts when it's time to pay. I actively participate in other reputable survey sites and have never faced any issues. This platform completely lacks transparency and unfairly penalizes honest users. Highly disappointed and strongly advise everyone to stay away.

So I was taking surveys and I was doing as many as I could to make extra money. They canceled my account for no reason I believe because I was making more they they wanted me to
After a thorough review, I have confirmed your membership and/or participation did not meet our quality standards and your account has been suspended. As a result, you are no longer able to participate in our LifePoints Community and all unused LifePoints (LP) are forfeited and outstanding redemption orders have been cancelled.

For security purposes, I am unable to provide specific details regarding the suspension or the criteria used in our security checks.

Beware of this company. After over a week accumulating points spending god knows how long on surveys they decided to suspend my account. They will not give you a legitimate reason as to why they do this they say due to security reasons. What a load of rubbish it’s clearly because there is no reason as to why they suspend accounts there is no security reason as to why they can’t provide an answer for my own account. If there was any problems with the answers I was giving I would be disqualified from the surveys quality checks. Funny how they only suspended my account once the week long journal was completed+all the other surveys. Don’t waste your time

Wow...a million terrible reviews all in the space of the past few days - what did you do, go on a blocking spree and suspend /block everyone's accounts and take thier hard earned points away?

Way to go Lifepoints. Like many other reviews here, I've been with them a while, never had an issue until now. Blocked, points taken away, no explanation apart from "we can't tell you what you did wrong".

Like everyone else, I use a lot of survey sites and never had this before and always answer truthfully and helpfully.

What a joke of a survey site - try some of the other decent ones.

I was very honest doing all these surveys. When I reached out to see where the money was for the series I did, I got terminated from them. They still owe me 27.35 for my honest work.