Liberty Shield VPN & Proxy Reviews 

I have used Libertyshield routers for over 7 years for connection to the USA from our home in Hungary. As any VPN with streaming services there are occasional hiccups with providers like Hulu and Netflix, but the reason Libertyshield stands out is their fabulous service. I mean REAL service - quick response, no BS, straight talk help. They are awesome!!!!

Just the pure commitment and speed to assist an individual customer probably several thousand miles away. No other tech company seems to respond as Liberty does !

After countless positive interactions with the customer service department I thought they deserved a review.

I use liberty shield routers for many of my clients and if there are ever any issues the customer service team always respond and resolve within 10/15 mins maximum.

An all round great product especially for use in domestic settings.

Excellent service! Holding my hand all along with utmost patience to sort out an annoying credit card issue.

Both the promptness of the response and the positive attitude to try and solve the problem.

There are a lot of VPN providers out there. It's a bit of a minefield in terms of support. But I've used Liberty Shield (and the parent co, Scot Hosts) for about 15 years, and have received nothing but excellent service from them. The tech support is second to none. An example - last week, I was unable to log in to UK services with my VPN. I emailed LibertyShield support at 7.30pm. At 8.30, I got a reply stating that they had received my email, checked my router remotely, updated it, reconnected it, and it would now work. I tried it. It did. Amazingly rapid service from helpful, cheerful and knowledgeable personnel.

Excellent support as always from a reliable and trustworthy company

A pre-purchase enquiry was answered almost immediately during the Christmas period.
My new Wi-Fi 6 Pro router worked seamlessly and faultlessly straight from the box.
So far... very pleased!

My query was answered quiet quickly.
To be honest I was not expecting anyone to answer until tomorrow. Excellent service.

Thanks
Gerry

Quick and technically functional response to an issue with the server.

My router got fried during a power outage, the team at LibertyShield had me up and running with a preconfigured router within 24 hours from the time it happened.

I'm very happy with the customer experience, they are great to deal with.

They are always very helpful and very quick to respond to solve any problems so I’m always really impressed.

Sent a email at 6:30 am and all sorted
First time I’ve had to contact liberty shield in 3 years. Good to know that there is someone to help. Thank you

I had an issue on Boxing Day evening and got an almost instant response from Keith which resolved my problem. Many thanks to Keith and the Liberty Shield support team.

Great service, always quick to reply and solve any issue, highly recommended

Tech support response via email is so fast it is almost like communicating in real time! Techs are always knowledgeable and have never failed to solve any problem

Libertyshield always reply quickly to any