lexham provides cheap insurance for young riders i like them. but whats ruins it, is getting in touch with them. im late on a payment and need support paying due to a situation with my banking. Ive be... See more
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Lexham Insurance is a specialist insurance broker providing motor insurance solutions since 2000. Starting as a dedicated motorcycle, scooter and moped insurance broker, we are proud to offer a wide range of insurance schemes for riders across the UK. From learner riders and commuters to delivery riders, electric motorcycles and adventure bikes, our products are designed to support a broad range of riders, vehicles and insurance needs. Over the years, Lexham has evolved from a specialist two-wheel insurance broker into a broader specialist motor insurance business. Today, our insurance services include motorcycle, scooter, motorhome, campervan, quad bike and commercial vehicle insurance. Based in Norfolk, our team supports customers across the UK. We value the feedback shared through reviews, which helps us continue to develop our products, services and customer experience.
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Cheap quick bike insurance, that’s a plus. However getting in contact with them is impossible, every phone call to every number listed is put on hold then hung up on, every email goes un replied to, even the live chat just says “call this number” which then doesn’t get you anywhere. I’ve recently suffered a seizure and cannot drive, and am completely unable to get in contact in order to cancel.
Edit, not even a couple hours after they saw this review, they emailed me and said they can’t help because the email I sent from doesn’t match the email on the account. Fine, I switched emails and have since sent them 4 further emails (from the 30th Jan to the 9th Feb) and have still received no reply. Truly abysmal.

Reply from Lexhaminsurance
Finished 2 years with insuring my motorcycle with Lexham. It consistently was the cheapest around, which was my major requirement.
I didn't make any claims, nor did I contact them, so can't complain about anything!
The renewal quote offered was also pretty good, but I managed to find an upgraded policy for the same price, so have now switched.
I like that they provide a letter of No Claims Bonus (or No Claims Discount) without being prompted. It saves me to email them :)

Reply from Lexhaminsurance
Friendly and helpful on the phone to start my insurance policy.

Reply from Lexhaminsurance
Impossible to get onto app - will not accept insurers details.
Very difficult to contact the correct department once a claim has been submitted, there are so many different divisions!
Promises to send emails that never happen.
No response when update re claim has been requested.
It's the only insurer that I could find to insure a 50cc moped (teenage owner), so I had no choice, but the amount of excess payable, means that it's barely worth making a claim for a cheap (but new) moped. Still waiting for a final settlement, I've been advised that it is 'going ahead', but claim was submitted 8 weeks ago.

Reply from Lexhaminsurance
Cancelled my insurance within 12 hours then charged me £45 because they cancelled my insurance!
Will never use this company again 👍

Reply from Lexhaminsurance
Brilliant service thank you 👌🏻
I can't remember the lads name I'm sorry but, I hope he went and tried a white can of monster 😉
Much better than red bull

Reply from Lexhaminsurance
I think your terms and conditions are a complete con , but you’re left with no alternative options but to go alone with it to be legal on the roads . But you take advantage of eager learners , I’m actually shocked it legal that you can get away with it

Reply from Lexhaminsurance
I've been affiliated with them for a considerable duration. Absolutely no issues. Prompt and direct assessments and advantageous premiums. The only disadvantage is that when dispatching payments via digital interfaces, reimbursement of deposits is not possible if you necessitate revocation or any analogous situation. Nevertheless, besides that, I am rather satisfied.
Be cognizant of this particularly if you transact via internet-based channels – online deposit submissions exceeding a hundred pounds could become problematic should you forfeit it. Furthermore, you should also acknowledge that the sales representatives there proffer considerably disparate premium valuations for the identical conveyance and equivalent specifications as conveyed to them. My own insurance is approximately 15 pounds per month less costly than the present agent offered compared to an agent from two weeks prior; consequently, I might suggest you deliberate acquiring an immediate quotation if it's accessible and appropriate for you.

Reply from Lexhaminsurance
Fantastic service would recommend to anyone how’s looking for good service motorhome insurance company

Reply from Lexhaminsurance
Competitive price compared to o to hers..easy to use app. Hopefully will never need to make a claim so as yet unable to vouch for the claims procedures. Unable to use my full n.c.d. as been off the road for 30 months and now pay more for a a scooter to insure than my gs bmw

Reply from Lexhaminsurance
Lovely outstanding company, quick phone responses and friendly staff helped solve my problem with my insurance.

Reply from Lexhaminsurance
Offered insurance at a reasonable price

Reply from Lexhaminsurance
I was ILLEGALLY speeding down the m25 and smoked all the feds you know man is getting famous all these speed cameras want my photo. Okay so basically i slipped because I was eating KFC and I FRAUDULENTLY claimed all the repairs back on you. sorry for lying. :3
Impossible to speak to anyone helpful, charged through the teeth for cancellation, just because they can I suppose. Avoid at all costs, use only if an absolute last resort.

Reply from Lexhaminsurance
very easy to work with and had no problems my plolicy got cancled and had no problem at all getting another quote much recomend

Reply from Lexhaminsurance
In my bad situation, you guys give me insurance thank you very much

Reply from Lexhaminsurance
They did me good.
£50 cheaper than anywhere else.
(Renewal)
Thank you

Reply from Lexhaminsurance
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