Have used LetsGo2 for a number of years. 2 days before they went into liquidation they took all of my money for a 2 week wedding anniversary holiday to Dubai and the Maldives and did not pass on that... See more
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See what reviewers are saying
We had used Letsgo2 three times to Dubai (including this holiday). Before now they were excellent, but half way through this holiday we got a call from reception, saying that Letsgo2 had not paid for... See more
Have gone through letsgo2 for our last two holidays to Ras al Khaimah. On each occasion adviser has been helpful and patient when giving and obtaining necessary details. Both hotels lived up to their... See more
Used to be cheap - now gone expensive. I used to use these as my preferred holiday supplier however they appear to now be extortionate in comparison to the new Dubai holiday sites. I even managed... See more
Company details
Written by the company
letsgo2 is part of the larger Ickenham Travel Group. This was founded by our current CEO, Peter, almost 50 years ago. It all started with one traditional travel agency on Ickenham high street. By 2005, letsgo2.com was launched and we transitioned from bricks-and-mortar to a solely online shopfront. The website is supported by a team of well-travelled experts (half of whom have been working here for at least 10 years) who are always at the end of the phone to answer your questions and offer advice. Over time, we've built relationships directly with airline and accommodation partners to obtain exclusive discounts, free room upgrades, and a whole heap of extras. You’ll find our pricing very competitive, with genuine prices on the website; there are no hidden fees or unexpected extras.
Contact info
7 Bell Yard, WC2A 2JR, London, United Kingdom
- 02083292600
- sales@letsgo2.com
- www.letsgo2.com
2.5
Poor
166 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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used before and will use again
25 March 2019
Unprompted review
Reply from letsgo2
Hi Stephen, thanks for leaving this review. We're obviously delighted to hear your feedback and look forward to helping you arrange your next great escape! Warm regards, Laura at letsgo2
So much cheaper than anywhere else for…
So much cheaper than anywhere else for our Maldives honeymoon and all went to.plan and was amazing
25 March 2019
Unprompted review
Reply from letsgo2
Dear Mr Burr, thank you for taking the time to leave this review for us. I'm so pleased that you had an amazing honeymoon in The Maldives and that everything went to plan. Warm regards, Laura at letsgo2
Very helpful and the arrangements went…
Very helpful and the arrangements went without a hitch.
25 March 2019
Unprompted review
Reply from letsgo2
Hi Michael, thank you very much for reviewing us - we're glad to hear that it all went off without a hitch! Warm regards, Laura at letsgo2
Amazing experience
I have booked a holiday to New York, Miami and Barbados through letsgo2. Caroline was so amazing. She was extremely patient as I was undecided on hotels and flight times. She made me feel so at ease, was so friendly and her professionalism was brilliant.
Caroline was honest about her reviews on hotels and told me what she personally thought, even if it was negative which reassured me that she wasn’t trying to just sell me a holiday but actually didn’t want me to have a bad experience either.
When coming to book the holiday, Caroline was not in so I was referred to Sunil who was brilliant also.
Once the holiday was booked, we wanted to change the holiday and add an extra four nights to New York. Sunil was so patient and made sure we got the best deal.
Caroline and Sunil were brilliant and I will go back to letsgo2 for every holiday from now on!
20 March 2019
Unprompted review
Reply from letsgo2
Hi Shavon, thank you so much for taking the time to write such a lovely review! I'll pass this on to both Caroline and Sunil as I know it'll make their day to hear your comments. We hope you have the holiday-of-a-lifetime on your forthcoming trip to New York, Miami and Barbados - what an excellent combination of destinations! Warm regards, Laura at letsgo2
excellent service
Vicki was very helpful booking our anniversary trip to St Lucia, upgrading our room, transfers etc. The price was also very competitive. Had a lovely holiday and anniversary. Would definitely use letsgto again.
3 March 2019
Unprompted review
Reply from letsgo2
Hi there, thanks for your kind comments. I'll pass your feedback on to Vicki, I know she'll be really pleased to hear it! Also very glad you had a wonderful time in St Lucia celebrating your anniversary. Warm regards, Laura at letsgo2
Great price and service
2 March 2019
Unprompted review
Reply from letsgo2
Hi Mark, great to hear you were happy with our prices and service! Thanks for taking the time to leave us a review. Warm regards, Laura at letsgo2
Highly Reccomend
I have used Letsgo2 to book my holidays for the last two years and deal with a guy called Sunil, who i can’t reccomend enough. He is informative, efficient and always gets me the best deal.
Letsgo2 have yet to be beaten on price and are always available by phone of email to help from booking stage until you arrive back from your trip.
2 March 2019
Unprompted review
Reply from letsgo2
Hi Danielle, thank you so much for taking the time to review us. I'll pass your kind comments on to Sunil, who I know will be delighted. It really makes our day to hear such lovely feedback. We look forward to helping you with your future holidays! Warm regards, Laura
Have used Let’s go to on numerous…
Have used Let’s go to on numerous occasions and have always found them to be extremely competitive on price! Never had a problem! Brilliant thanks
1 March 2019
Unprompted review
Reply from letsgo2
Hi there, really great to hear about your positive experiences - thank you so much for taking the time to review us. Warm regards, Laura at letsgo2
Happy with service
Easy to deal with both online and via telephone. Booked holiday seen advertised and had all documentation emailed promptly. Will use again.
1 March 2019
Unprompted review
Reply from letsgo2
Hi there, thank you for taking the time to write this review for us. I'm glad to hear you found our website easy to use and our call-centre team helpful! We look forward to helping you arrange holidays in the future. Best wishes, Laura at letsgo2
The staff are very helpful and patient
The staff are very helpful and patient, they gave me the advice I needed
1 March 2019
Unprompted review
Reply from letsgo2
Hi there, really pleased to hear you found our team helpful and patient - and that they gave you the advice you were looking for. Thank you for taking the time to review us. We hope to help you again in the future. Warm regards, Laura at letsgo2
Highly recommended
Excellent customer service, everything as described and they go the extra mile to ensure you get the best out of your holiday. Genuine knowledge of the resorts and helpful advice. Wonderful!
1 March 2019
Unprompted review
Reply from letsgo2
Hi Caroline, thanks so much for this wonderful review! I will share your kind comments with the team, I know they'll be as pleased as I am to hear them. Thank you for recommending letsgo2, we hope to help you again with your holidays in the future. Best wishes, Laura at letsgo2
Brilliant customer service from Sunil!
Sunil was brilliant in helping me to organise my trip to Dubai and I got exactly what I paid for.
I will certainly be booking with letsgo again and highly recommend them
1 March 2019
Unprompted review
Reply from letsgo2
Hi Glenice, thanks so much for recommending letsgo2 and for taking the time to write this review. I will pass your feedback on to Sunil as I know he'll be really pleased to hear it. We look forward to helping you with your next holiday! Warm regards, Laura at letsgo2
Reply from letsgo2
Hi John, thank you for taking the time to review us. We appreciate your feedback and are glad to hear you were pleased with the price and service received. Warm regards, Laura at letsgo2
Recent trip to fujeira uae
Professional company. All arrangements exactly as stated. Will definitely use them again. Friendly efficient staff. Well done
1 March 2019
Unprompted review
Reply from letsgo2
Hi there, thank you very much for your kind comments. I'm glad you were happy with the arrangements and that they all fell into place as expected. We look forward to helping you with your future holidays! Thanks again, Laura at letsgo2
Great advice and service
1 March 2019
Unprompted review
Reply from letsgo2
Hi Russell, thank you for taking the time to review us. I'm pleased to hear you were happy with the advice given and service received. We hope to help you arrange future holidays. Warm regards, Laura at letsgo2
This is the second holiday we have…
This is the second holiday we have booked through letsgo2 and have been impressed on both occasions. Great support from the team and seamless transfers!
1 March 2019
Unprompted review
Reply from letsgo2
Hi there, thanks for taking the time to write this lovely review! I'm delighted to hear you have been impressed both times that you chose to book your holiday with letsgo2 and that all the arrangements fell into place as expected! We hope to help you again in the future. Warm regards, Laura at letsgo2
The most perfect holiday from start to…
The most perfect holiday from start to finish. Well organised and went like a dream. Would recommend Letsgo2 very highly 😎.
1 March 2019
Unprompted review
Reply from letsgo2
Hi Stephen, so pleased to hear that everything went like a dream! Thanks so much for taking the time to leave this review and for recommending letsgo2. We hope to arrange more perfect holidays for you in the future 😊 Warm regards, Laura at letsgo2
Reply from letsgo2
Hi Ramandeep, thanks for taking the time to review us. I'm pleased to hear you were happy with our service. Warm regards, Laura at letsgo2
Very satisfied customer
I have now booked several holidays through Letsgo2. They are very efficient. Their prices are very competitive. They do what they say they will. I have not had any problems but have sometimes received added value.
1 March 2019
Unprompted review
Reply from letsgo2
Hi Chris, thanks so much for taking the time to leave this review. I'm really pleased to hear you've had a positive experience whenever you've book your holiday with us. I will share your feedback with the team here as I know they'll be pleased to hear it. Warm regards, and hope to help you with your holidays again in the future, Laura at letsgo2
We had an excellent holiday in Barbados…
We had an excellent holiday in Barbados a few weeks ago, organised by Letsgo2, and were delighted with every aspect of the ten days.
1 March 2019
Unprompted review
Reply from letsgo2
Hi Glynn, really pleased to hear you had such a wonderful time in Barbados. Thank you so much for taking the time to leave this feedback, it really means a lot to hear that everything went to plan and you had an enjoyable time. Warm regards, Laura at letsgo2
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