Lendio Reviews 

21,884
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 317 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff and responsive account managers for patiently guiding them smoothly through the entire loan application process. People really appreciate the fast communication, helpful support, and the intuitive digital portal that consistently makes securing business financing straightforward and efficient. Some reviewers were not happy with the funding outcomes, noting that they were ultimately declined after completing paperwork or experienced sudden communication issues. Consumers also felt frustrated by aggressive sales tactics, unhelpful interactions, or not receiving the expected loan amounts despite having strong financial credentials.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, patience, and... See more

Service

Customers consistently note positive experiences with service, highlighting fast funding and professional... See more

Customer service

Reviewers mention positive feedback about customer_service, consistently describing representatives as... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing the process as smooth,... See more

Response time

Users describe positive interactions with response_time, highlighting fast turnarounds and quick funding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Being an entrepreneur means that you have to be a tenacious problem solver. Soren reached out after I submitted my application - just to follow up. I was unsure if I was planning on moving forwa... See more

Company replied

Rated 5 out of 5 stars

Stumbled upon lendio online and applied. I figured it was another complicated long process loan company so I ignored many calls. When I finally answered the phone Soren instantly seemed to care and to... See more

Company replied

Rated 5 out of 5 stars

The communication and knowledge of each person was good. They prepared and talk through each step well. I had worked with another online lender and was the complete opposite. I was already leary of th... See more

Company replied

Rated 5 out of 5 stars

Kayla was great! Super professional and on point. When I got frustrated and concerned over some of the paper work, she kept a level head and projected confidence and optimism. In the end everything we... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service
  3. Business Development Service
  4. Business to Business Service
  5. Financial Consultant
  6. Financial Institution

Written by the company

Lendio is transforming small business lending by connecting small businesses, lenders, and small business service providers through a single integrated technology platform. The Lendio Marketplace matches business owners with funding from over 75 lenders and financial partners, all through one simple online application. Lendio’s Embedded Marketplace brings this experience seamlessly to small business service providers’ ecosystems, allowing them to embed a full loan application and funding solution within their platform. For banks and lenders, Lendio’s purpose-built software integrates within their tech stack to automate small business loan decisioning, underwrite applicants, and connect financial institutions with curated applicants from Lendio’s direct and embedded marketplaces. With a single technology platform, Lendio is fueling the dreams of small business owners wherever they seek capital. Since 2011, Lendio has facilitated more than 400,000 small business loans and other financing options totaling over $16 billion.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

22K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(21,884)

309 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The representative explained the loan…

The representative explained the loan offers very clear. We went through or options 2 times. Based on his recommendation and explanation I went with his choice which seemed to be the best one. It turns out his explanation was incorrect. Got hit with an $1800 charge right away without even using the credit line. My fault for trusting lendio, double check with the actual lender to see if the terms match what lendio states is my advice.

5 March 2026
Unprompted review
Lendio logo

Reply from Lendio

Hi Vic,
Thank you for sharing your feedback. The experience you've described is not reflective of the standards we hold ourselves to, and we want to make sure it's addressed.

A member of our team will be reaching out to you directly to review your file and discuss your concerns. If you'd like to connect sooner, please contact our Customer Support team at (855) 853-6548 or customersupport@lendio.com.

We appreciate your patience and the opportunity to look into this.

— The Lendio Team

Rated 5 out of 5 stars

Lendio is Legit and I was wondering how…

Lendio is Legit and I was wondering how the experience would be, and honestly, it was good across the board. The most important thing was I got funded, and they were very transparent with I think I had about 20+ offers, and they walked me through their thoughts on the best options, and from start to finish / funded was a couple of days. Couldn't be happier. Nick was great.

4 March 2026
Unprompted review
Lendio logo

Reply from Lendio

We're thrilled to have exceeded your expectations! At Lendio, our goal is to help businesses like yours thrive. We're glad we could provide you with access to capital to take your business to the next level.

Rated 1 out of 5 stars

I inquired about a loan-and got a BIG MESS!

I inquired about a loan, to consolidate debt.
Connor Mitchell- Funding Expert said I would need to get all my credit card debt into one loan, WITH A WEEKLY draw. Then get me in 4 weeks a new loan that had a very low interest rate, with MONTHLY PAYMENT. I thought 4 weeks to better my business I could handle that. BAIT AND SWITCH. He got the commission off the first loan and then disappeared. Leaving me with a WEEKLY PAYMENT that is way over what I could afford.
DIRTY BUSINESS- DO NOT GET TAKEN.

29 January 2026
Unprompted review
Lendio logo

Reply from Lendio

Hi Sheryl,

Thank you for sharing your feedback. What you've described is not the experience we want for our customers, and we take it seriously.

A member of our team will be reaching out to you directly to review your file, discuss what happened, and explore what options may still be available to you. If you'd like to connect sooner, please contact our Customer Support team at (855) 853-6548 or customersupport@lendio.com.

We appreciate your patience and the opportunity to address this.

The Lendio Team

Rated 1 out of 5 stars

Just Ludacrise

At first I would have given them a good rating, good care, contact, communication, were able to obtain me a loan. As time went on I couldn't get in contact with the original guy and any information I needed they kept sending me to my lender, even though I started with Lendio. A year later, I'm stuck in this loan that is preventing me from expanding my company as the loan I obtained put an UCC-1 Lien on my entire company. I understand this is standard, however, the interest rate on the loan is 40% and I'm trying to expand and consolidate. On initial sign up they told me I could refinance into a different loan at a lower rate, as at the time I needed to obtain a loan that reports to the credit bureaus, which my other previous loans had not which made it look like i had no credit. learning curve. they reached out to me recently saying things looked good and it was time to look into refinancing. I did the documents, then they tried to get me into a new loan at 38% with barely any capital after all the fees. I told them absolutely no, then the guy proceeded to raise his voice at me and asked me why I even applied in the first place. I'm not reconsolidating to just pay more fees to obtain 10k more after all said an done. Ludacris.
I contacted another company, they stated the loan I got talked into is also not reporting to the bureaus....so now I'm back to square one but worse off than I was because of the lien.

20 February 2026
Unprompted review
Lendio logo

Reply from Lendio

Hi Rachel,

We're sorry to hear your experience did not go the way it should have. The concerns you've raised are serious and not reflective of the experience we aim to provide. Every customer deserves clear, consistent communication, a financing product that meets their stated goals, and to be treated with respect at every step, including when a product isn't the right fit.

We'd very much like the opportunity to look into your specific situation and make things right. Please reach out to our Customer Support team directly at (855) 853-6548 or customersupport@lendio.com.

We appreciate your feedback and hope to have the chance to speak with you.

Rated 5 out of 5 stars

As a business owner

As a business owner, seeking a business loan for the first time. I was not aware of the process and what to expect. My rep from Lendio that assisted me. Gave me all the information I needed. She walked me through the whole process and found me the right deal that was suited for my business. It was easy, fast and honest. I would recommend Lendio to anyone for business capital.

23 February 2026
Unprompted review
Lendio logo

Reply from Lendio

We're thrilled to have exceeded your expectations! At Lendio, our goal is to help businesses like yours thrive. We're glad we could provide you with access to capital to take your business to the next level.

Rated 5 out of 5 stars

Not a Bot. A human experience!

So many loan funding programs are all automated. I needed to talk to a human and explain my business situation. Devin Koray from Lendio actively listened to my business challenges and recommended a great strategy to get funding AND a way to build by business credit. The consultative approach is on point for a small business owner like me.

23 February 2026
Unprompted review
Lendio logo

Reply from Lendio

Thank you so much for sharing your experience! We love hearing how Devin took the time to truly listen and provide a strategy tailored to your business. At Lendio, we strive for excellence, and your 5-star review tells us we're on the right track. Thank you for being a part of our journey!

Rated 5 out of 5 stars

Lendio, the best!!!! They got me the best deal at a record…

They got me the best deal at a record time. The process was seamless. The lady I worked with with very professional.

25 February 2026
Unprompted review
Lendio logo

Reply from Lendio

Thank you for taking the time to share your positive experience. Your review helps other small businesses take the next step for their business financing needs by choosing Lendio as their small business financial solutions provider.

Rated 5 out of 5 stars

Working with Devin was a great…

Working with Devin was a great experience from start to finish. He was knowledgeable, forthcoming, and easy to speak with. I want to say the process was easy b/c of Devin. Thank you!

24 February 2026
Unprompted review
Lendio logo

Reply from Lendio

Thank you so much for the kind words! We are thrilled to hear that Devin made the process smooth and easy for you. Providing knowledgeable and straightforward guidance is exactly what we strive for at Lendio. We’ll be sure to share your feedback with Devin—he’ll be so happy to hear it!

Rated 1 out of 5 stars

Shared that I was looking for a SBA…

Shared that I was looking for a SBA loan. Jacob said he could do that but really pushed high interest, weekly payment loans. The weekly payment loans were mentioned each time we talked. I sent him all the information and he sent an email / text with acronyms that I think said I did not qualify. I immediately called him back and emailed him for a call back. I did not get a call back but did get a message saying he could still look at the "other loans" available. If you need high interest, weekly payment loans, he may be able to help.

23 February 2026
Unprompted review
Lendio logo

Reply from Lendio

Hi Jeff, thank you for sharing your experience. Your feedback matters to us, and we're glad we had the opportunity to connect and make things right.

Any alternative options presented during the process were intended solely to address your immediate funding needs while your SBA eligibility was being evaluated, not to steer you toward products that weren't in your best interest. We recognize we could have done a better job communicating the outcome of your SBA application and outlining a clear path forward, and we take full responsibility for that.

We're truly glad to be working with you again and appreciate your willingness to give us another opportunity to support your business. As always, our team is here for you. Don't hesitate to reach out at customersupport@lendio.com with any questions.

Rated 5 out of 5 stars

Lendio presented options at a rapid…

Lendio presented options at a rapid pace and facilitated my connection with the lender who disbursed the funds within a business day. I express my sincere gratitude to Lendio for their exceptional service.

21 February 2026
Lendio logo

Reply from Lendio

We are sincerely grateful for your kind words! Our goal is always to provide exceptional service by matching business owners with the right capital as quickly as possible. Thank you for choosing Lendio, and we look forward to supporting your future success.

Rated 5 out of 5 stars

Gabby was and still is outstanding to…

Gabby was and still is outstanding to work with. Loved that we had one contact person to navigate thru the best options.

20 February 2026
Lendio logo

Reply from Lendio

This is so great to hear! We’re lucky to have Gabby on our team, and we’re glad she could make your experience a positive one. Thank you for the shout-out and for trusting Lendio with your business financing!

Rated 5 out of 5 stars

was a great experience Ibi

was a great experience Ibi
, help me a lot to find the correct lender for me and my company

13 February 2026
Lendio logo

Reply from Lendio

We appreciate the feedback! It’s great to hear that Ibi made your experience a success by narrowing down the best options for your business. Thank you for choosing Lendio, and we wish you and your company continued success.

Rated 5 out of 5 stars

I am very pleased with the help Jeffery…

I am very pleased with the help Jeffery Cruz did with my loan process from the start to the finish. Always keeping up with everything needed. I would definitely recommend him to anyone.

THANK YOU , JEFFERY AND YOUR COMPANY

17 February 2026
Unprompted review
Lendio logo

Reply from Lendio

We sincerely appreciate your recommendation! Staying proactive and keeping our clients informed is a top priority at Lendio, and it sounds like Jeffery did a fantastic job of that for you. Thank you for trusting Jeffery and our company with your business financing. We look forward to working with you again!

Rated 5 out of 5 stars

Very responsive

Very responsive, knowledgeable and creative in ideas. Highly recommend worth with Moe!! 5 Stars!

17 February 2026
Unprompted review
Lendio logo

Reply from Lendio

Thank you for taking the time to share your experience, Kristi! We're thrilled to hear that Moe exceeded your expectations. At Lendio, our goal is to help businesses like yours thrive. We're glad we could provide you with access to capital to take your business to the next level.

Rated 5 out of 5 stars

Will definitely work with Lendio again

I fortunately was assisted by Mark. He contacted me months ago and I informed him that we had some projects coming up in Feb/March 2026 and that we would need some funding during this period. I appreciated that Mark did not bother me, unlike others, for months. He contacted me as agreed and worked out a plan tailored to my current needs.

I will definitely work with Lendio again. They truly went above and beyond doing everything on their end to get the funding needed at this moment.

16 February 2026
Lendio logo

Reply from Lendio

Thank you for sharing this!
We’re so glad Mark was able to support you in a way that felt helpful—not pushy—and aligned with your timeline. That kind of thoughtful follow-up is exactly what we strive for at Lendio.
It means a lot that you trusted us with your upcoming projects, and we’re excited to continue being a funding partner for your business as you grow.
We appreciate you and look forward to working together again!

Rated 5 out of 5 stars

Quick and professional.

14 February 2026
Lendio logo

Reply from Lendio

Thank you for taking the time to share your feedback! At Lendio, we strive for excellence, and your 5-star review tells us we're on the right track. Thank you for being a part of our journey!

Rated 5 out of 5 stars

Kayla was really helpful in all the…

Kayla was really helpful in all the process!
Thank you very much!

13 February 2026
Lendio logo

Reply from Lendio

Thank you for your positive review, Daniel! We think Kayla is pretty great, too! We'll share your kind words with her and her manager. We are thrilled to have met your business needs. Your kind words inspire us to continue our passion!

Rated 5 out of 5 stars

Fast and simple

12 February 2026
Lendio logo

Reply from Lendio

Thank you for the great review, Dennis! We’re thrilled your experience was fast and simple. As your business continues to grow, we’re always here to help with future funding needs. We appreciate the opportunity to support you!

Rated 5 out of 5 stars

Kyle Adams, great t work with

In working with this company to find me a product that meets my needs, I had the privilege of working with Kyle Adams. I had many questions and he took the time to explain all my concerns and opportunities. Kyle was always available, even after work hours. I would recommend anyone wishing to find financing, ask for Kyle Adams. He will address your needs.

6 February 2026
Unprompted review
Lendio logo

Reply from Lendio

Thank you for taking the time to leave us a five-star review.
We’re so glad Kyle could guide you through the process, keep you informed and provide support.
At Lendio, small businesses are our top priority. We strive to provide the best customer experience possible, and your review reaffirms our commitment to empowering small business owners.

Rated 5 out of 5 stars

Jamelia is the best!

I have contacted Lendio and their representative Jamelia. Explained my financial needs and what I was looking for. She explained the process regarding financing and the different options that were available to me. She stayed in touch with me throughout the entire process and within 24 hours I was approved and the funds were on the way. She is a major asset to your company and you should consider yourself fortunate that she works for you. Thank you Jamelia, it was a pleasure doing business with you

6 February 2026
Unprompted review
Lendio logo

Reply from Lendio

We're thrilled to have exceeded your expectations! At Lendio, our goal is to help businesses like yours thrive. We’re so glad Jamelia could guide you through the process, keep you informed, and get your funding approved so quickly. Thank you for sharing your experience.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look